How To Make A Personal Injury Claim Against Stena Line

How Much Could I Claim For An Accident On A Stena Line Ferry?

Stena Line accident claims guide

Have you recently travelled aboard a Stena Line ferry and suffered an injury because of an accident that was not your fault? If it could be proven that Stena Line was at fault, then you could be entitled to compensation. Whether you are a ferry worker injured while working      or a passenger injured while travelling, you may be owed compensation.

What’s more, you will have the option of entering into a No Win, No Fee Agreement which is designed to offer you maximum financial protection. To begin your claim, call Accident Claims UK today on 0800 073 8801 for your free consultation. If we believe you have legitimate grounds to make a claim, a solicitor will start working on your case as soon as possible.

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A Guide To Personal Injury Claims Against Stena Line Ferries

Stena Line ferries is a privately owned ferry and transportation service. It was founded in 1962 by Sten A Olsson in Gothenburg, Sweden. Today, the ferry service operates services between Sweden, Denmark, Norway, Poland, Holland, the United Kingdom, the Republic of Ireland, Germany and Latvia.

In this guide to making a personal injury claim against a ferry company, we will explain how compensation claims work and under what circumstances you may have the right to make one. We will explain what the rights of passengers are when travelling by ferry and will look at accidents that can happen on ferries if proper standards of health and safety have not been upheld.

If you believe you are owed compensation for an injury or an illness caused by negligence      call Accident Claims UK today to speak to one of our friendly claims advisers. If we can see that you have grounds to make an accident claim against a ferry operator, we will provide you with an excellent personal injury lawyer who will start working on your claim right away.

What Are Personal Injury Claims Against Stena Line?

As a business which serves the public and employs people, ferry operators have a duty of care towards their passengers and staff. This means that if they neglect proper standards of health and safety on board their vessels and in other areas where they operate, they could be held liable if their negligence leads to an accident that results in someone suffering an injury or illness. In this instance, the injured person could make a claim for personal injury.

Accidents Which Could Happen On A Ferry

Accidents that can happen on a ferry due to negligence could include fires, slipping, tripping and falling accidents, an accident caused by a faulty ferry facility, whiplash caused by collision, or an accident that occurs during the course of working aboard a ferry.

Let’s look at some accidents in more detail.

Slipping, Falling And Tripping On A Ferry

A slip, trip or fall accident could happen on a ferry if, for instance, there is an obstruction on the floor. Passengers could slip on a wet floor that has not been signposted. Similarly, tripping accidents could happen if there is a loose floor tile or loose carpet. Such accidents can have serious consequences, such as head injuries, broken bones or cuts or gashes.

Accidents Caused By Damaged Or Broken Facilities

It is the responsibility of a ferry operator to maintain its facilities and to ensure that they do not put passengers or members of staff at risk. If furnishings or facilities onboard a ship are broken or faulty and this causes an accident, the operator of the ferry could be held liable for any injuries caused.

Examples of accidents which could be caused by faulty ferry facilities include:

  • A pipe or display item that is fixed to the wall coming loose and striking a passenger as it falls
  • A faulty railing coming loose beneath a passenger’s weight and collapsing. This is particularly dangerous on deck as a passenger could fall from a height, or could even see them fall overboard
  • If faulty toilets leak, causing a wet floor, this could cause a slipping accident
  • A faulty chair collapsing beneath the weight of a passenger in a restaurant or bar. This could cause back injuries or cause the passenger to hit their head on the floor

If you have been injured on board a ferry because of faulty facilities, you may be owed compensation for your injuries. Contact Accident Claims UK to enquire about making an accident claim.

Ferry And Maritime Vessel Crashes

A ferry collision could occur when a ship collides with another ship out at sea or in a     port. There have also been incidents where ferries have collided with docks. For example, there was a recent incident where a cross-channel vessel collided with the dock in Roscoff, northern France. It left the main door damaged, meaning passengers were stuck on board whilst engineers made repairs. A collision could also injure passengers by causing them to fall or suffer whiplash if they experience a sudden jolt.

Have you been injured because of a ferry collision? Maybe your boat suffered a collision with a ferry and the operator of the vessel you were on was found to be at fault? If so, you could be entitled to claim compensation. Contact Accident Claims UK, to see if you are entitled to claim.

Ferry Passenger And Crew Whiplash Claims

Whiplash is an injury which is often caused by road traffic accidents but can also affect ferry passengers and crew if their boat is involved in a collision. Whiplash happens when the head is forced beyond its usual range of motion by a blow or jolt. This stretches out the soft tissues in the neck, causing them to become strained or sprained. Symptoms of whiplash include a loss of motion in the neck, neck pain, and headaches. Fortunately, most cases of whiplash heal on their own but more serious cases may require physiotherapy treatment.

If you experience a whiplash injury on board a ferry because of negligence on the part of the operator, you could be entitled to compensation. Contact us to find out more.

Food Allergy Reactions On A Ferry

According to EU regulations, food providers such as shops or restaurants must label any allergenic ingredients on the food they sell. These should be highlighted on the menu or the food packaging. If you purchased food from a shop, bar or restaurant on board a ferry and it contained ingredients you are allergic to, you may have grounds to make a claim against the operator if it can be proven that you had made them aware of your allergy. To make an allergic reaction personal injury claim against the operator of a ferry, contact Accident Claims UK today.

Accidents Falling Someone To Fall Overboard

“Man overboard” accidents involve a passenger or member of the crew falling off the ferry and into the water. They could result in the person drowning, dying of hypothermia, or being swept beneath the ferry by the current.

How can negligence on the part of a ferry company cause a passenger or member of the crew to fall overboard? A faulty railing could come away beneath a person’s weight, causing them to fall into the sea, or slipping on an excessively wet floor could also cause this type of an accident. Or a member of the crew could be hit by a piece of equipment that has been misused, such as the ship’s boom.

If you were injured because you fell off a ferry because of an accident that was not your fault, you could be entitled to claim compensation. Similarly, if your next of kin died in a tragic accident where they fell off the deck of a ferry, you may be able to claim compensation on their behalf. Call Accident Claims UK for more advice and to begin your compensation claim.

Ferry Crew Workplace Accidents And Injuries

Ferry operators are responsible for the health and safety of the ferry crew members that work for them. This means that if a ferry worker suffers an accident because of negligence on the part of the business whilst at work, the ferry could be held liable for their injuries and have to pay them compensation. Injuries that crew members can suffer include being hit by a lorry reversing off the ferry, suffering a manual handling injury in a store cupboard area, being burned in a restaurant kitchen, or being assaulted by a passenger because of     inadequate security precautions on board     .

If you have suffered a ferry worker accident resulting in a crew injury because of negligence on the part of your employer, call Accident Claims UK to see if you could be entitled to compensation for your injuries.

UK Ferry Passenger Rights

The EU Regulation 1177/2010 allows passengers travelling by ferry or cruise ship from the UK certain passenger rights. At the time of writing, the UK is still a member state, so EU Regulation 1177/2010 still applies. These rights of passengers are as follows:

  • Your ferry company must inform you as soon as possible if your ferry is cancelled or delayed
  • If your ferry journey has been delayed by more than 90 minutes, you are entitled to refreshments free of charge. Guidelines state that the ferry company should provide you with a hot meal if your ferry is delayed by more than 8 hours
  • If your ferry or cruise is cancelled, you must be provided with an alternative journey or a full refund. An alternative journey can have a huge impact on the enjoyability of your holiday
  • Your ferry company must pay for overnight accommodation, or reimburse passengers for overnight accommodation, if their journey is cancelled overnight. The reimbursement can be up to the value of €80
  • If the journey is delayed over a certain period of time, the passenger is owed partial compensation for the delayed ferry

To learn more about ferry passenger rights, read this ABTA guide.

Health And Safety Standards For UK Ferries

As well as EU regulations, there are other standards that uphold the rights of passengers travelling by ferry from the United Kingdom. Let’s look at what these are.

The Athens Convention 1974

The United Kingdom is signed up to the Athens Convention 1974. This means that legally, ferry companies are required to pay compensation to passengers who are injured, made ill, or whose luggage is damaged because of negligence on the part of the ferry company. An amendment in 2002 stated that ferry companies must take out insurance for their passengers and their luggage.

The Merchant Shipping Act 1995

The Merchant Shipping Act 1995 upholds the Athens Convention 1974.

The International Maritime Organisation (IMO)

The International Maritime Organisation is a multinational entitythat exists to encourage countries to adopt maritime laws and work to improve the safety of passengers and crew.

Personal Injury Calculator For Claims Against Stena Line Ferries

Why not use our personal injury claims calculator to estimate how much compensation you could be entitled to for your injuries. Please note, that this is just an estimate and that the value of each claim is very much dependent upon its unique set of fact.

Nature of the injurySeverityNotes on this injurySettlement (with 10% uplift)
Brain injuryModerate (3)The claimant could have issues with their memory and concentration. Their ability to work will be reduced and there could be the risk of epilepsy in the future.£40,410 - £85,150
PTSDModerateAt this level, the claimant should have almost recovered from the PTSD injury. If any symptoms of effects remain, these are not disabling.£7,680 - £21,730
Injury to wristLevel ‘B’There is still some useful wrist movement in the arm, there is still a significant disability.£22,990 - £36,770
Injury to handLess seriousA less serious injury to the hand could be caused by severe crushing accidents. The claimants hand could be severely impaired in terms of usage.£13,570 - £27,220
Injury to kneeModerate (2)Moderate knee injuries include a variety of injuries such as a torn cartilage or dislocation, as well as twisting injuries and lacerations.£13,920 - £24,580
Injury to the feetModerateModerate foot injuries could be fractures or breaks. There could be continuing symptoms in the future.£12,900 - £23,460
Fracture of the forearmSingle levelThis is a single level of compensation and only includes simple fractures to the lower arm.£6,190 - £18,020
Injury to the legLess seriousLess serious fractured femur juries could fit into this area.£8,550 - £13,210
Injury to the backModerate (2)Moderate (2) is the lower of two levels of moderate injury to the back. Damage could affect the muscles and other soft tissues.£11,730 - £26,050
Fracture of the collarbone.Fractured CollarboneCompensation amounts are based on the severity of the injury.£4,830 - £11,490

How Else Could I Be Compensated For My Accident?

If your personal injury claim against Stena Line is successful, your compensation package may consist of two heads of claim. These are general damages, which will compensate you for your pain, suffering and loss of amenity. The second potential head of claim is known as special damages. The purpose of this is to reimburse you for any losses you may have incurred as a result of your injuries, such as loss of income, medication or medical treatment expenses, and may also consider your future loss of earnings if the injuries are severe enough

So if you have been injured while on board a ferry as a result of an accident that was not your fault, contact Accident Claims UK to see if you are owed compensation.

No Win No Fee Claims Against Stena Line Ferries

If you have been injured or made ill because of an accident on a Stena Line ferry that was not your fault, our solicitors can give you the option of entering into a No Win, No Fee Agreement. This means that should your claim be unsuccessful, you will not have to pay any of the costs your solicitor has incurred in pursuing your case. If, however, your claim is successful, your solicitor may seek a small contribution towards their costs which would be deducted from the compensation awarded at the end of the claim. This is known as a success fee. The purpose of the No Win,No Fee Agreement is to give you as much financial protection as possible.

Call Accident Claims UK to enquire about making a No Win No Fee claim today.

How Accident Claims UK Could Help You

If you have been injured or made ill because of negligence on the part of Stena Line, our panel of excellent No Win No Fee solicitors could help you to claim the compensation that you deserve. Our panel of solicitors has over thirty years’ experience handling personal injury claims. They always strive to get the maximum amount of compensation for their clients possible. They’ll guide you through the complexities of the legal process and will always be available to talk if you have a query or just want an update on the progress of your claim.

Begin Your Claim For An Accident On A Ferry

To begin a claim for an accident on a ferry, call Accident Claims UK or use our online claims form to contact us to speak to an adviser. If you have legitimate grounds to make a personal injury claim for compensation against Stena Line, we can provide you with an excellent personal injury lawyer to handle your claim. Call now, we’re looking forward to hearing from you

Supporting Resources

How Much Compensation Can I Make For A Boat Accident? – Check what you could claim in this guide.

How Much Could I Claim For A Slip, Trip Or Fall Accident Claim? – Learn more about slip and trip injury claims here.

External Resources

An ABTA Guide To Making A Ferry Complaint – Guidelines from ABTA on how to make a complaint against a ferry operator.

An ABTA Guide To Cruise And Ferry Passenger Rights – Further information about passenger rights when travelling by ferry.

Article by HC

Editor RBG – 14