Choosing your care home is something that could be considered a big decision. You may have spent lots of time researching the quality of the care you could receive in such a home and would expect that taking the time to research the decision and choose your care home would give you the best chance of your care needs being met. But what happens if you were given the wrong medication in a care home? Could this cause you real harm? And, if so, is there anything you could do about it. Here, we take a look at care home negligence, and specifically, what happens if the wrong medication is given in a care home. Guidance in the sections below aims to cover all of the important information you may need to know if this has happened to you, along with showing what kind of compensation you could be eligible for if you were to make a personal injury claim for a medication error at a care home. Should you require information that is not included here, or you’d like a free assessment of your eligibility to claim, call Accident Claims UK on 0800 073 8801, and we’ll gladly advise you. Otherwise, why not take a look at the sections below to see if your questions have already been answered.
Select A Section
- A Guide To Claims If You Were Given The Wrong Medication In A Care Home
- What Are Medication Errors In Care Homes?
- How You Could Be Affected By The Wrong Medication
- What Duty Of Care Do Care Homes Have To Residents?
- Why Residents Need Support In Care Homes
- Why Do Medication Errors Happen In Care Homes?
- Guidance On Handling Wrong Medication Errors
- Guidelines For Reporting Medicine Errors To The CQC
- Case Study – Care Home Medication Errors
- Calculating Compensation For The Wrong Medication In A Care Home
- Expenses And Care Costs Which You Could Be Compensated For
- No Win No Fee Wrong Medication Claims Against Care Homes
- Why Make Your Wrong Medication Claim With Us?
- Contact Our Team Today
- Supporting Resources
If you have been given the wrong medication in a care home, and it has caused you to suffer harm, you may be wondering who do you report medication errors to, and is there any action you could take to redress the balance. This guide aims to explain all you may need to know about what duty of care a care home or nursing home has towards patient safety and what happens if standards are not met and you suffer harm as a result. This guide focuses specifically on the wrong medication being given in a care home, but it would also be prudent to mention that if you have been harmed in another way because of care home negligence, you could also be eligible for compensation.
There are a variety of different effects that a mediation error could have on you. Your medical condition might not get better if you receive too low a dose of medication, or you could suffer an overdose if you are given too much. If you are given medication you are allergic to, you could suffer a reaction, and if you are given a drug that interacts with other medication you are taking, you could suffer an interaction. These could affect you in the short-term, or they could cause permanent damage.
Included in this guide is information about what to do if you are a victim of medication errors in nursing or care homes, and how you could go about claiming compensation. There is a section on how much compensation you could be entitled to claim, as well as guidance on finding a personal injury lawyer to assist with your claim.
A medication error definition, as per the CQC website, could be described as a safety incident because of an error while preparing, prescribing, monitoring, dispensing, providing medication, or administrating medication.
The error could be either:
- Error of omission – where there was a failure to adequately monitor medication or a failure to provide medication
- Error of commission – where the wrong dose or wrong medication was provided
- It would be prudent for us to mention here that adverse drug reactions are not considered to be the same as medicine errors.
Whether you have been affected by being given the wrong medication in a care home, or have not been given any medication when you should have been, this could cause you harm and there are several ways in which you could be affected. If you are detrimentally affected by a negligent care home, when they have made a medication error, you could consider making a claim for compensation.
There are many ways in which being given the wrong medication in a care home could affect you. These could include:
Drug interaction – If you have been given the wrong medication by a care home, it could interact with other medications you are already taking.
Side-effects – Some medications have side effects associated with them. If you receive the wrong medication and suffer side effects from this, it could affect you in different ways, depending on the medication you’ve been given.
Overdose – If you have been given too high an amount of medication, due to a medication error by the nursing home or care home, this could cause an overdose, which could affect how your body works.
Allergy – If you are given the wrong medication by a care home, you could suffer an allergic reaction to it.
Undertreatment – the wrong medication or the wrong dosage could cause your medical condition not to be treated optimally, which could make your condition worse.
If you have been affected by any of the above, you could be eligible to claim compensation.
Care homes have a duty of care to their residents, and if they do not live up to the minimum standards of care as detailed by the CQC, this could cause you to suffer harm and could constitute neglect. Care home standards should ensure:
- You have care that is person-centred
- You are treated with dignity
- You are treated with respect
- You or someone acting on your behalf should give consent before you receive treatment or care
- You should not be put at risk
- You should not be given care that is unsafe
- Staff caring for you should be appropriately trained, experienced and competent
- You should be protected from abuse
- You should receive enough to drink and to eat
- The premises you are in should be clean, well-maintained and suitable for your needs
- You should be able to make CQC care home complaints if you are not happy with your care
- And more…
If a care home has not met the minimum standards of care and you are harmed as a result, then you could claim compensation for care home negligence.
As we age, we could develop conditions that leave us unable to look after ourselves properly. You may need to consider going into a care home if:
- You are having trouble with taking care of yourself when living on your own, even if you have support from friends and family
- You have had an assessment that suggests that you might need care services in a home
- You require day and night assistance with a medical condition
While there are other options that you may consider when looking into your care needs, care homes could be an appropriate option for you.
However, it would be wise to research your potential nursing home carefully to make sure that it offers the level of care you need, and has the facilities you are looking for.
It could be considered vital for a care home to offer a high standard of care, and you can check the care home CQC standards on their website before you make a choice of which home you would like to go into.
There could be a variety of reasons why a patient may have been given the wrong medication in a care home. These could include:
Errors by the physician – Whether as a result of misdiagnosis or clerical error, a physician could prescribe the wrong medication or the wrong dosage. If you have suffered harm because of this, then you may be able to claim for medical negligence from the doctor that made the medication error.
Intentional – While this could be considered rare, there could be incidents where an intentional medication error could cause a patient to suffer harm. This could be the case if a care home worker was trying to sedate a patient, for example, and intentionally gave a higher dosage than required.
Medication being administered incorrectly – If someone working in a care home miscounted the number of tablets that they were giving to a patient, for example, then that patient could suffer an overdose, or not get enough medication to treat their condition.
Food/Vitamin interactions – Some medications may interact with foods or vitamins. If a care home has given a patient some food or a vitamin tablet that has interacted with medication that the patient was already taking, this could cause medical issues.
In order to make a compensation claim for care home errors in providing medication, you would need to prove that the care or nursing home gave the wrong medication, and this care home negligence led to the patient suffering avoidable harm.
According to the NHS, care homes should have reporting arrangements in place for near-misses, drug errors, adverse reactions to medications, and other medication incidents.
These should be communicated clearly to those who work in the care home. If a patient requires medical assistance because they have been given the wrong medication in a care home, or have had a drug reaction, this assistance should be sought immediately. The CQC should be notified for those incidents that are classed as notifiable, which we explain below. Policies regarding medication should include the reactions to take in the event of a medication error, near miss or another incident. In addition to this, policies and incidents should be reviewed regularly.
If you have received the wrong medication in a care home, you may be wondering do you report such medication errors to the CQC. When it comes to reporting medicine errors, the following CQC medication errors reporting guidelines should be followed.
Medication errors should be reported internally, and external organisations should also be notified where appropriate to do so. While it is not necessary to report all drug errors in care homes to the CQC, the following circumstances would qualify a report being made:
- Incidents that have been reported or are being investigated by police
- Allegations of abuse
- Incidents of abuse
According to the NHS website, a study by the Guardian found that almost 70% of those part of the study had experienced a wrong medication error. However, it would be prudent to note that the average level of harm of these cases was scored at 2.6/10.
256 people across 55 care homes in the UK (In Central London, West Yorkshire and Cambridgeshire) were studied in the investigation, and errors included dosages and how the medication was taken.
It was found that out of the 256 included in the study, 178 of them experienced an error with their medication. The most common type of prescribing error (87.6%) was incomplete information in the prescription. Monitoring errors, where patients were given the right prescription but not monitored, of the 147 residents on drugs that needed monitoring, 18.4% experienced an error.
The Department of Health, on receiving this information, said it was working closely with the CQC to address the issues that were found with medication errors and completing a major review which would include medication safety.
Below, you will find a table, detailing the types of compensation that could be paid out to claimants who have been harmed when a care home or nursing home gave them the wrong medication. The amounts below have been obtained from the Judicial College Guidelines, and they detail specific injuries and guideline compensation brackets for injuries that could relate to a medication error. If your illness/injury does not appear in the table below, we could offer you guidance over the phone.
|Severe Toxicosis||Diarrhoea, vomiting and fever, as well as serious pain could be experienced by claimants whose cases fall into this bracket. Admission to hospital could be involved, with patients being required to remain in hospital for some time. Patients in this bracket may be left with IBS, and other persisting symptoms. These could affect their ability to enjoy a normal working life and social life.||£36,060 to £49,270|
|Poisoning (Serious, yet sort-lived)||Claimants whose cases fall into this bracket could experience short-lived but serious vomiting and diarrhoea. Symptoms may begin to lessen within 2-4 weeks, but some disturbance could remain in terms of sex-life, food enjoyment, bowel function and more.||£8,950 to £18,020|
|Poisoning||Cramps, fatigue and changes in bowel function could occur in cases that fall into this bracket. A hospital stay may be required for a number of days. While some symptoms could last for weeks, it would be likely that that claimant would recover fully within 1-2 years.||£3,710 to £8,950|
|Poisoning||Where there are varying desgrees of diarrhoea, pain, and cramping. These could last between a few days and a few weeks but could be considered disabling.||£860 to £3,710|
|Kidney damage||If there is a significant risk of loss of natural function, or of developing infection, cases could fall into this bracket. A substantial level of medical-related expenses would be expected for these cases.||Up to £60,050|
|Damage to the bowel||Where a severe injury could cause a serious impairment of bowel function. The claimant’s ability to work could be affected and they may have to restrict what they eat.||£41,850 to £65,440|
As well as the compensation for the harm you’ve suffered from having the wrong medication given to you in a nursing home or care home, you could also receive special damages.
These are different to the amounts in the table above. Special damages would be paid out to cover costs and losses you’ve incurred directly because of being given the wrong medication. These could include care costs, medical costs and transport costs. If you are claiming on behalf of a loved one who has passed away after being given the wrong medication in a care home, you could claim funeral costs as special damages.
If you would like to begin a claim for being given the wrong medication in a care home and the harm it has done to you, you may be under the misapprehension that you would have to pay for any legal assistance upfront. This would not be the case if you chose to work with a No Win No Fee personal injury solicitor. This is because, instead of paying upfront to make a No Win No Fee claim, you would agree on a success fee with your care home negligence solicitor, which would be documented in a Conditional Fee Agreement. If your personal injury lawyer fulfilled the conditions of the agreement, and achieved a compensation settlement for you, you would pay this success fee, which would be a percentage of your compensation, on completion of your case. If your solicitor was not able to get you any compensation, but you had launched a valid claim, then the success fee would not be payable.
There are lots of options for potential claimants to get advice and support with making personal injury claims, but here at Accident Claims UK, we believe we could offer everything you may be looking for in terms of advice, experience and support. We have been operating for many years and over this time, we have helped many clients claim compensation for a range of different personal injury and medical negligence cases. Many of our previous clients could attest to our fantastic level of service and professionalism.
We could offer you a free, no-obligation assessment to see if you could be eligible for compensation, and we would also be able to answer your questions about the claims process, as well as your specific case, giving actionable advice and guidance to you. If we believe, upon assessment, that your case could be a successful one, we could offer to provide you with one of our panel of personal injury lawyers, who could then begin your claim on a No Win No Fee basis.
If you’d like us to offer you a free eligibility assessment of your case, to see if you could make a claim for being given the wrong medication by a care home, then we’d be delighted to help. We could also assist if you wanted to begin a claim for compensation, or if you have further questions. We can be reached in a variety of ways. You could call the Accident Claims UK helpline, on 0800 073 8801, email firstname.lastname@example.org, or even use the live chat or contact form on the site. Whichever way you wish to get in touch with us, you’ll find we’re ready to help you.
More On Care Home Negligence – This guide on care home negligence provides more guidance on making claims against a nursing or care home.
Fatal Accidents In Care Homes – If you are wondering what to do when a loved one has passed away after an accident in a care home, this guide could help.
Pharmacy Negligence Claims – Here, we provide advice on medication errors by a pharmacist.
Information On Safety In Care Homes – Here, you can see the HSE page on care home safety.
Free Social Care – Here, you can see details from the NHS on what care you can get for free.
Improving Care – The NHS details their plans for improving elderly care.
Article by JJ
Edited by MM.