Customer Support Information

At Accident Claims, our commitment to exceptional customer service is the cornerstone of our operations.

We are dedicated to delivering the highest level of service from the moment you land on our website, throughout your interactions with our advisors, and throughout the entirety of your claim.

On this page, you’ll discover essential information about our customer support.

Company Information

Business Name: Accident Claims (a brand of Pro Lawyers which is owned by JF Law Limited)
Registered Offices: Our main offices are located at Champions Business Park, Arrowe Brook Road, Birkenhead, Wirral CH49 0AB (HQ), and Suite 3 And 3.1, Exchange Court, 1 Dale Street, Liverpool, L2 2PP.
Registered Number (Companies House): 09222224
Solicitors Regulation Authority (SRA): 839005

Contact Information

For your convenience, here is our contact information:

Customer Support Team:

Postal Address: Champions Business Park, Arrowe Brook Road, Birkenhead, Wirral CH49 0AB
Office Hours: Open 24/7 via live chat and telephone. Office open to clients from 9 am to 5 pm, Monday to Friday

Complaints Handling

We value customer feedback as it helps us enhance our service. If you have any concerns, please refer to our dedicated complaints procedure here. We are committed to resolving all complaints promptly and satisfactorily.

Data Protection and Privacy

Our skilled team of data breach solicitors understands the importance of safeguarding your personal information. You can learn more about this in our Privacy Policy.

Regulatory Information

Accident Claims operates under the umbrella of JF Law Limited, a solicitors firm registered and authorised by the Solicitors Regulation Authority (SRA). We adhere to all guidelines and rules outlined by the SRA. Find our regulatory information in full here.

Contact Us

Should you wish to discuss anything further, please fill out the contact form on our Contact Us page. We are here to assist you.