How To Claim Compensation For A Package Holiday Injury Claim? – How Much Can I Claim?

By Joanne Jeffries. Last Updated 22nd July 2021. Welcome to our guide to package holiday injury compensation claims or package holiday claims. If you, or a family member, was injured while on holiday abroad due to the negligence of a third party, you could be entitled to pursue holiday accident claims. And you could be awarded an amount that suits the injury, pain, suffering and damage suffered through no fault of your own.

package holiday accident claims

package holiday accident claims

Package holidays offer real value for money vacations to some of the most popular destinations in the world. Every year, millions of Brits choose to pass their holiday time by booking a few weeks away through a tour operator. A recent consensus carried out by the Post Office showed that in the last 3 years well over 4 billion people suffered a holiday injury and a large majority of the accidents occurred through no fault of their own.

If you took a package holiday in the last 3 years and suffered some kind of illness or injury, you could be entitled to file for compensation for a package holiday accident that was due to a negligent third party. At Accident Claims, our team of expert personal injury lawyers can walk you through the process of filing a claim having worked on many successful accidents abroad international personal injury claims for clients in the past.

To find out more about accidents abroad international personal injury claims, please click on the Select a Section below. Alternatively, you can contact us on 0800 073 8801.

Select A Section

A Guide To Claiming Compensation For A Package Holiday Injury

Package holidays are extremely popular with millions of people choosing to spend their quality time abroad having booked through a package tour operator. As such, the number of holiday accident claims have also been seen to rise with more people being injured while on holiday through no fault of their own.

If you booked a holiday through a package tour operator and you or a member of your family were injured in an accident abroad, you could be entitled to file for compensation for a package holiday injury if it can be proved the tour operator was negligent and failed to keep you safe.

If you were involved in a road traffic accident that left you or a family member injured, there are specific steps you must take to prove your case and which would strengthen your personal injury claim against a negligent third party.

There are many ways you could end up injured or develop some kind of illness whilst on a package holiday with food poisoning being high on the list. Proving liability is essential which in short, means that gathering as much evidence as possible when it comes to filing a successful personal injury claim.

At Accident Claims, our team of personal injury lawyers have years of experience in successfully representing clients in an accident on package holiday compensation claims. We are experts when it comes to handling accidents abroad international personal injury claims. We take our time when it comes to establishing who would be responsible for the injuries you or a family member sustained through the negligence of a third party all the while keeping careful note of the personal injury claims time limit associated with holiday accident claims.

What Is An Accident On A Package Holiday?

Before we look at package holiday accident claims, let’s get an understanding of what these types of accidents could involve.

Anyone who books a holiday through a package tour operator and who falls ill, suffers an injury through no fault of their own, could be entitled to file for compensation for a package holiday incident that left them incapacitated. The Package Travel, Package Holiday and Package Tour Regulation 1992 clearly states that you have every right to seek compensation from a tour operator should they fail to keep you safe from injury. The legislation covers the following:

  • That holiday accommodation meets an acceptable standard
  • That any transport provided is safe and regularly maintained
  • That organised tours and excursions are correctly organised

Statistics For Accidents And Injuries On Package Holidays

With package holiday claims in mind, it’s possible to gain an insight into how often accidents happen to Brits when travelling abroad.

First, it’s worthwhile taking a look at the latest transport statistics, published in 2019 by the Department for Transport.

  • In 2018, there were a total of 71.1 million visits abroad by UK residents, with the most frequent reason being for holidays. However, figures released by the Office For National Statistics in 2019 revealed an increase of visits overseas to 93.1 million.
  • Around 85% of those who travelled abroad went by plane, with 8% by sea and 7% via the Channel Tunnel.
  • In 2020, 1,472 people died on Great British roads (estimated).
  • While no statistics exist relating to the rates of injuries abroad, it’s possible to anaylse the findings of the study, ‘Unintentional Injury during Foreign Travel: A Review‘, published by the Journal of Travel Medicine, Volume 9, Number 6. It was found that injuries are one of the leading causes of morbidity and mortality amongst tourists. It found that young men are statistically more likely to suffer an injury. However, it noted that data deficiencies hinder any real statistical analysis into the area.

If you’ve suffered an injury abroad and are looking to make a holiday accident claim, get in touch with our personal injury claims team today for free legal advice.

To discover more about holiday accident claims, please continue reading.

What Should You Do If You Are Injured Whilst On A Package Holiday?

A lot of people who get in touch regarding package holiday accident claims ask us “I had injury abroad, what to do?” The answer is there are specific steps you must take to prove and strengthen claims against a negligent third party. These are set out below:

  • Seek medical attention as soon as possible and get an official report of the injuries sustained
  • Report the accident to a tour operator, business owner or another person who could be held liable
  • Contract your travel insurance provider
  • Make a note of where the accident happened, the day and time of the incident
  • Take photos of where the accident occurred
  • Take photos of injuries sustained
  • Take down contact details of all witnesses

If you need more information on holiday compensation claims and how best to go about proving responsibility, please contact an Accident Claims personal injury solicitor today.

What Are The Most Common Accidents And Injuries On A Package Holiday?

Anyone can be unlucky enough to suffer an injury while on holiday, but there are some which more commonly lead to package holiday accident claims than others, detailed below:

  • Injuries caused by substandard or a defective rental vehicle
  • Road traffic accidents
  • Sporting injuries
  • Food poisoning
  • Boat accident injuries
  • Injuries sustained on excursions
  • Road traffic accidents involving coaches
  • Injuries sustained in and around a swimming pool
  • Slips, trips and falls on slippery wet surfaces

If you or a family member were injured on holiday and would like to know if you can file for compensation for a package holiday accident, please call us today to find out how we can help.

What Are The 20 Most Popular Destinations For Package Holidays?

There are many package holiday destinations on offer some of which are detailed below:

  • Canary Islands
  • Amsterdam
  • Prague
  • Dubai
  • Algarve
  • Tenerife
  • Greece
  • Malta
  • Ibiza
  • Marbella
  • Portugal
  • Costa del Sold
  • Lanzarote
  • Gran Canaria
  • Salou
  • Albuferia
  • Spain
  • France
  • Turkey
  • Benidorm

If you or a family member have suffered injuries while on a package holiday in any of the above destinations or elsewhere abroad, a personal injury lawyer could walk you through the process of filing package holiday accident claims.

Package Holiday Company Examples

With package holidays being so popular, there are a multitude of companies that offer value for money destinations abroad. These include the following travel organisations:

  • Onthebeach
  • Lastminute
  • Monarch
  • Travelsupermarket
  • Easyjet
  • Hays Travel
  • Travel Republic
  • Thomas Cook
  • First Choice
  • Thomson
  • Virgin Holidays
  • Cosmos

If you suffered an injury abroad having booked through one of the above travel companies, you could be entitled to file for compensation for a package holiday accident, call us today to find out more.

Am I Eligible To Claim Compensation?

You would be entitled to make package holiday accident claims providing that liability for the incident can be established. If the accident happened in the last 3 years, a tour operator could be found negligent which would allow you to file a personal injury claim against them.

To discuss holiday accidents with an expert personal injury lawyer who would be able to offer valuable accident abroad claims advice, please call us today.

Slips, Trips, And Falls On Package Holidays

At Accident Claims, we handle many types of claims and this includes package holiday claims involving slip, trip and falls. In this type of claim, it is essential that liability for the accident can be established and whether the owner of an establishment/local business or local authority could be found negligent in their duty to keep you safe.

If you need legal advice on how to file for compensation for a package holiday accident that involved a slip, trip and fall, please contact an Accident Claims personal injury solicitor today.

Fatal Package Holiday Accident Claims

Should a family member or loved one has been fatally injured in an accident abroad, you would be entitled to file package holiday accident claims on their behalf. If you are a dependant or family member, you have the right to represent the person who died in a holiday accident abroad.

There are certain things that you can include in a fatal accident personal injury claim for compensation for a package holiday accident which is detailed below:

  • Funeral expenses
  • General damages
  • Punitive damages
  • Medical expenses
  • Bereavement award
  • Loss of benefits
  • Loss of projected earnings
  • Emotional pain and suffering
  • Long-term adverse effects

If you need more in the way of injury claims advice regarding a fatal accident abroad, an Accident Claims personal injury lawyer is here to take your call.

Package Holiday Injury Claims On Behalf Of A Child

Should a child have been injured while on holiday or on hotel grounds, you would be entitled to file package holiday  claims on their behalf. Once a child turns 18, they would be able to file a personal injury claim for themselves and would have 3 years from their 18th birthday to lodge the claim. With this said, it is always a good policy to begin a claim as soon as possible to avoid falling foul of a personal injury claims time limit.

Package Holiday Car And Road Traffic Accident Claims

The risk of being involved in a road traffic accident while abroad on holiday is not uncommon according to holiday accidents statistics. Should you or a family member suffered injuries while travelling in a car, on public transport, as a cyclist, pedestrian or while you were on a motorbike, providing you can prove you were not responsible for the incident, you could be entitled to file a personal injury claim for compensation for the pain, suffering and damage you sustained through no fault of your own.

If you suffered a holiday accident in Europe, filing a personal injury claim is a lot easier due to the 4th EU Motor Directive 2003, legislation that rules all European vehicles must be registered on a database, making it a lot easier to find any cars involved in road traffic accidents. Should a vehicle be untraceable or a driver not be insured, it may still be possible for you to file a claim and be awarded compensation through the Motor Insurer’s Bureau, an association that deals with victims of accidents abroad international personal injury claims.

To find out how a package holiday accident claims personal injury lawyer could help you start your claim, please feel free contact us today.

Package Holiday Food Poisoning Compensation Claims

Travelling abroad on a package holiday is one of the most popular ways to spend some quality time. However, there is always the risk of suffering food poisoning which is among one of the most commonly reported illnesses that people develop when abroad. If you or a family member develop food poisoning and the responsibility falls to a third party, a holiday accident claims personal injury solicitor can work with you on a No Win No Fee basis. We would work hard to ensure you receive the level of compensation for a package holiday that left you suffering from food poisoning.

How To Start A Claim For A Package Holiday Accident

If you believe you have good reason to file a claim there are specific steps you should take which help establish liability and strengthen your case. At Accident Claims, our team of specialist personal injury lawyers have years of experience in handling this type of claim and we always respect the personal injury claims time limit.

We provide a no-obligation free consultation and a personal injury solicitor would walk you through the process of filing a personal injury claim following a holiday accident. We would assess your case and listen to how and where the accident occurred providing essential accident abroad claims advice. This ensures you receive the best legal representation when you need it the most without any financial worries because we would work with you on a No Win No Fee basis.

What Could Your Package Holiday Compensation Claim Include?

If you file package holiday accident claims for incidents that left you or a family member injured, there are certain things that could be included in your claim which are detailed below:

  • General damages
  • Medical expenses incurred for medical treatment such as prescriptions
  • Travel costs incurred to receive treatments
  • Care claim
  • Loss of earnings
  • Loss of projected earnings

If you or a family member suffered an injury and would like to know the level of compensation for a package holiday you may be entitled to claim for, please contact an Accident Claims personal injury lawyer today to check if you’re entitled to compensation.

How Much Compensation Could You Claim For An Injury Or Accident On A Package Holiday? – Updated July 2021

The level of compensation for package holiday claims you may receive is provided in the table below. However, as every case is unique, the amount you may be awarded could be less or more than the amounts provided in our personal injury claims calculator.

Injury SustainedCompensation rangeNotes
Neck injuryup to £139,210
Severe injuries causing permanent damage


Nose injury£9,990 to £21,700Serious or multiple fractures of the nasal complex.
Knee injury£13,920 to £24,580Moderate knee injuries such as dislocations and similar degrees of injury.
Wrist injury £22,990 to £36,770(B) Wrist injury which results in permanent and significant disability.
Shoulder injury£7,410 to £11,980(C) Moderate shoulder injuries such as a frozen shoulder which limits movement in the joint.
Elbow injury£14,690 to £30,050An elbow injury which impairs elbow joint function but which does require surgery.
Arm injury£18,020 to £36,770(C) Less Severe Injuries to the arm which could cause a significant level of disability to the arm.
Ankle injury£12,900 to £24,950Moderate forms of injury which affects the ankle.
Head injuries£2,070 to £379,100Minor head injuries to very severe brain damage resulting in permanent damage

No Win No Fee Claims For Accidents On A Package Holiday

The cost of legal representation puts a lot of people off seeking help making package holiday accident claims.

Working with an Accident Claims personal injury lawyer having signed a Conditional Fee Agreement (CFA) allows you to file for compensation for a package holiday accident without the stress of worrying about how you are going to pay for legal advice when you need it the most.

The agreement sets out an agreed fee which is only payable once a court rules in your favour or a third party chooses to settle your personal injury claim before it goes to court. If your claim is unsuccessful, you would have nothing to pay for our legal representation at all. To discuss a No Win No Fee structure with one of our specialist personal injury lawyers, please call us today.

Why Choose Accident Claims Advice As Your Claims Management Service?

At Accident Claims, we work hard to get you the level of compensation from your package holiday injury claims. We work with you on a No Win No Fee basis taking all the financial pressure off your shoulders allowing you the time to concentrate on your recovery.

Both The Law Society and the Solicitors Regulation Authority (SRA) recognise Accident Claims as a trustworthy personal injury claims provider. Our team of personal injury lawyers cover the whole of the UK.

We provide a no-obligation initial consultation that’s free of charge which allows you the chance to ask a legal adviser any questions and queries you may have about how to file a claim for compensation for a package holiday accident.

Our personal injury claims lines are manned 24/7, seven days a week so we never miss your call and we provide essential legal representation when you need it the most.

Call us today to find out how an Accident Claims personal injury lawyer can help you through the process of filing for compensation following an accident on a package holiday that left you or a family member injured.

Holiday Accident Claims FAQ

Can you claim for loss of enjoyment of holiday?

Though a lack of enjoyment on holiday won’t give you grounds to claim in most cases, if you were harmed because of an accident whilst on a package holiday and are able to make a claim against the package holiday provider, you may be able to claim compensation for any mental distress you suffered. How much compensation you could claim may be based on the difference between the actual value gotten from the holiday and that which would have been enjoyed if you had not had an injury.

Is there a time limit on accident claims?

There are time limits on personal injury claims, which have a typical maximum limitation period of 3 years. Specific legislation applies to claims for accidents and injuries sustained whilst on a package holiday. Package holiday operators have an obligation to make sure that your hotel and its facilities are safe for guests. These obligations are set out in the 1992 Package Travel, Package Holiday and Package Tour Regulations. These regulations help people to be able to make holiday accident claims against tour operators against package holiday companies through courts in the UK for accidents that happened abroad.

When is the personal injury claims time limit effective from?

Typically, this begins on the date of your accident or the date that you realised you suffered as a result.

Can I claim on behalf of someone else?

Yes, this is called acting as a litigation friend. You may be able to claim on behalf of the following:

  • A child in your care who’s yet to reach their 18th birthday
  • A loved one that’s incapacitated

Do I need a lawyer to claim?

There are no laws specifying that claimants need a lawyer or law firms to handle their claims, but having one could increase their chances of getting the maximum compensation they deserve and ease the claims process.

How can I claim without any financial risk?

By signing a No Win No Fee agreement with your lawyer, you can get legal help without the usual expense involved. This is due to the fact that all upfront and hidden fees are eliminated and you won’t have to pay your lawyer for their services unless they win your case.

Where can I find a lawyer?

Look no further than Accident Claims’s panel of No Win No Fee personal injury lawyers. They have more than 30 years of experience and can start working on your case today!

How can I contact Accident Claims?

Please see the next section.

Can I claim on the way to my holiday?

There are many ways in which you could be injured in an accident that wasn’t your fault on the way to your holiday destination. For example:

  • A road traffic accident – if you’re on the way to the airport, for example and you suffer an injury in a road traffic accident, you would not usually claim against the package holiday provider unless your transport was booked through them. However, you could make a road traffic accident claim against another motorist if you were driving yourself. You could also make a claim as the passenger in a taxi, whether it was the taxi driver’s fault you were injured, or another motorist. Other claims could include those for accidents on buses, and trains.
  • An airport accident – You could be injured in an accident at the airport too. Depending on the type of accident you’d had and where it happened, airport accident could involve you claiming against the airport operator, your package holiday company, or even a private business within the airport.
  • An aeroplane accident – depending on whether you were booked on a package holiday or not, you could claim against aeroplane operators, or your package company for incident that injure you on the aeroplane. You could make claims for injuries such as burns on board an aircraft, being hit by luggage and even turbulence in some cases.

If you’re not sure whether you could have a claim, or would like advice and support from specialist solicitors registered in England, please don’t hesitate to call us.

Talk To Accident Claims Advice Today

To talk to a personal injury lawyer about making package holiday accident claims or claims for accidents while traveling, please call Accident Claims on 0800 073 8801.

package holiday accident claims

package holiday accident claims

You can also request a “call back” by filling out the form provided and a personal injury lawyer, authorised and regulated by the Solicitors Regulation Authority, will call you back as soon as possible about your holiday accident claim for an accident or illness abroad.

Our email address is office@accidentclaims.co.uk and a specialist personal injury solicitor will get back to you asap to discuss the level of compensation for a package holiday injury you suffered you could be entitled to.

Useful Links

If you suffered an accident in a holiday park and would like to know how to file package holiday injury claims because equipment was not up to safety standards the following link provides essential information on how to do so:

How to file a personal injury claim following a holiday camping park accident

If you were injured on a package holiday abroad and would like to know more about the Package Travel, Package Holiday and Package Tour Regulation 1992, please click on the link below:

Package Travel, Package Holiday and Package Tour Regulation 1992

If you are planning to book a package holiday abroad, the following link offers essential advice on how to stay safe:

Staying safe when you travel abroad

If you have had an accident whilst in a public place in England and Wales, check if you could make a personal injury claim.

Public place accident claims

Thanks for reading our guide to package holiday injury compensation claims or package holiday accident claims.