Petrol Station Accident Claims Guide – How Much Compensation Can I Claim?

Petrol stations are busy places with lots of cars constantly pulling in and out of forecourts. With so much going on all the time, it is hardly surprising that petrol stations can be hazardous places

Petrol station accident

Petrol station accident

If you have suffered an injury through no fault of your own while visiting a petrol station, you could be entitled to damages and by filing a personal injury claim, you could be awarded the level of compensation you rightly deserve for the injuries you sustained. We make the process of filing petrol station accident claims that much easier and far less stressful with our No Fee No Win structure.

To find out more about how to file a petrol station forecourt personal injury claim whether you slipped, tripped and fell or had some other accident that left you incapacitated in any way, please click on our detailed sections below.

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A Guide To Slips, Trips, And Falls In A Petrol Station

Car owners constantly use petrol stations when they need to fill up with fuel, check tyre pressures, use a car wash or pull in to buy items from the shop. Petrol stations are busy places and these days many of them are open 24-hours. With so much coming and going accidents are bound to happen at some point in time which leads to people filing petrol station accident claims for injuries they suffer after slipping, tripping and falling on a forecourt.

If you were injured while visiting a petrol station because of a slip, trip or fall, you could be entitled to file for compensation. Petrol station accident claims are on the rise because these days they are much busier places thanks to so many of them having closed down over recent years.

If you have suffered injury while on the forecourt because you slipped, tripped and fell on a slippery or uneven surface and you needed medical attention, petrol station owners could be held responsible for the accident and a court could rule they pay you the compensation you deserve. Wet and slippery surfaces from oil or fuel spillages must be cleaned up straight away and warning signs erected so that patrons are made aware of any potential dangers.

Failing to take the necessary steps to prevent an accident from happening in the first place would be ruled as “negligent” on the part of a petrol station owner who must keep the area safe for both employees and customers. Should this be the case reporting an accident in a petrol station immediately to the management and staff is of paramount importance when it comes to filing a claim. It is helpful to have as much information as possible about the lead up to the incident, how injured you were and whether you needed immediate medical attention. The incident must be noted in the petrol station’s accident report book under the law.

Slips, trips, falls in petrol stations happen more than you may imagine and if the injury you sustained through no fault of your own, left you incapacitated, the financial burden you incurred for medical treatment as well as out of pocket expenses and any stress and anguish you experienced following the accident, would be factored into the amount you may be awarded when making a personal injury claim against a petrol station owner.

Our comprehensive guide to petrol station accident claims, walks you through the process and explains how we establish whether you have a strong case against the owners. If you’re an employee at a petrol station and suffered an accident at work through no fault of your own, our guide provides valuable information on how much you may be awarded if your personal injury claim is successful, bearing in mind that should your case be unsuccessful, you would not need to pay anything when you work with us on an No Win No Fee basis.

Petrol Station Accident And Injury Statistics

In 1970, the number of petrol stations throughout the UK stood at over 30,000. However, over recent times many of them have closed leaving under 10,000 petrol stations still operational throughout the land. Statistics show that several hundred petrol stations close annually and that the closures are due to the stricter environmental laws which when combined with the increased cost of fuel, led to the decline.

Although high street petrol stations are closing, supermarkets that sell fuel on their premises are on the rise with more being opened every year. In short, supermarkets now own around 18% of the total market in the UK.

Due to fewer petrol stations being still open around the country, there’s been a rise in the number of cars using any one station at any one time. With more traffic visiting a petrol station, the risk of accidents occurring on forecourts have been seen to rise too with more accidents happening and compensation claims being filed against petrol station owners than seen in the past.

The typical type of incident that happens on a petrol station forecourt involves a slip, trip or fall either due to wet, slippery or uneven surfaces. However, other accidents can happen too, leaving you incapacitated and if the petrol station is held responsible, the owners could be found negligent with a court ruling they pay you the level of compensation you rightly deserve for the inconvenience, out of pocket expenses as well as pain and suffering you incurred through negligence or incompetence of a third party.

What Are Petrol Station Slips, Trips, And Falls?

Common causes of a slip, trip or fall injury sustained on a petrol station forecourt are due to fuel and oil spillages. This type of incident results in a high number of petrol station accident claims being filed against petrol station owners every year in the UK. Fuel or oil on the ground creates a slippery surface and as such anyone walking on it runs the risk of sustaining a slight or more severe injury when they fall.

Because fuel and oil spillages are a common occurrence at busy petrol stations, it’s the responsibility of the management and their staff to make certain that spillages are dealt with in a timely way as soon as they’re made aware of a spill. Petrol station management and employees have a duty of care to clean up spillages providing they can and if not, they must erect warning signs so that other customers are made aware of the potential danger.

Should a customer have the misfortune to slip, trip and fall on a slippery, wet or uneven surface because the necessary steps to make an area safe again were not set in place, the petrol station could be found guilty of negligence. As such, a court would rule that petrol stationer owners would have to recompense the level of compensation a person would rightly deserve following a slip that left them slightly or more seriously injured.

If you have had an accident in a petrol station because of a slip, trip and fall and it was through negligence, you could be entitled to file a claim against the petrol station and be awarded the correct amount of compensation for the injuries you suffered as well as any out of pocket expenses you incurred.

What Are The Most Common Accidents And Injuries In A Petrol Station?

The most common injury in a petrol station forecourt is a slip, trip or a fall due to fuel and oil spillages which are not dealt with promptly as soon as management and staff are made aware of the situation. However, there are other causes which could result in you injuring yourself while visiting a petrol station which includes the following:

  • A petrol hose left unhooked and on the floor
  • A pothole in the forecourt
  • A loose grid that has not been correctly secured
  • Wet surfaces
  • Ice and/or snow that has not been cleared away correctly
  • Collisions between vehicles and pedestrians as cars pull away from the pump or when they enter a forecourt

You may have been injured at a petrol station for some other reason which is not listed above and providing you were not at fault, you could be entitled to file a claim for compensation for injuries you sustained, Our team of legal experts are here to help you through the process of making a claim and to offer advice on whether you have a strong case. Whether you were a customer or an employee at a petrol station and were injured through no fault of your own, we would offer an estimate on the amount you may be awarded should your claim be successful and work on your behalf on a No win No fee basis which means you won’t need to pay any upfront fee for us to begin work on your behalf. We have successfully worked on many petrol station accident claims for past clients ensuring that they receive the level of compensation they rightly deserve following an petrol station slip, trip and fall.

Claim Compensation For A Workplace Accident At A Petrol Station

If you are an employee at a petrol station whether it’s working on the till or on the forecourt and you sustain a work-related injury, you could file a claim for compensation providing the incident occurred through no fault of your own.

Whether your slip and fall was due to negligence on the part of a work colleague or because the owner/management did not have necessary precautions in place to keep you safe, they could be held responsible because they have a duty of care to ensure a workplace is a safe environment for all employees and customers. Under the law petrol station owners must carry out the necessary risk assessments and put right anything that does not come up to standard. Should they fail to do so and you were injured because of their negligence, you could be entitled to file a claim against them and a court could rule they pay you petrol station accident compensation. for the injury, pain and suffering you had to endure.

Many employees worry that by filing a compensation claim against an employer following an accident at work would put their jobs at risk. By law, an employer must not discriminate against anyone who files a claim against them. An employer should never treat you any differently because you do. It is also worth noting that employers should have insurance cover for any compensation claims that may be lodged against them, bearing in mind that by law your employer is legally responsible for your safety in the workplace. When employers do not adhere to current legislation, petrol station accident claims can be filed by employees and under the law they have every right to do so without being discriminated against by fellow workmates or employers.

Our team of legal experts are here to walk you through the procedure of filing a claim after we have assessed your case to establish if you have a strong case and to let you know how much you might be awarded in a successful claim.

What Should You Do If You Have Suffered This Type Of Injury?

Having suffered a petrol station accident whilst on a forecourt, there are certain steps that must be taken which would strengthen your claim. These steps are as follows:

  • Take down witness details: It is important that you collect witness statements if you suffer a slip, trip or fall incident on a petrol station forecourt. You should note down witnesses details which includes names, addresses and contact details. Find out if a witness saw a spillage before your accident happened and/or whether they saw your fall. This information helps prove your case when it comes to negligence on the part of owners regarding slips, trips, and falls in a petrol station
  • Take photos: Photos help prove your case. You should take photos of the area the incident occurred and of the injuries you sustained from the slip, trip or fall accident on a petrol station forecourt. The more photos of an incident you can take would help strengthen your petrol station injury compensation
  • Write down driver/vehicle details: Should another car have been involved in the incident, you should note down a driver’s details and the registration number of the vehicle they are driving which includes the registration number all which strengthens your case following all accidents in petrol stations
  • Keep all your receipts: You should keep all your receipts as proof of costs incurred directly related to the slip, trip or fall injury on a petrol station forecourt. This includes medical expenses and treatments as well as any other out of pocket expenses you incurred all of which would be factored in to your claim and the amount you could be awarded. Receipts are an essential part of proving your personal injury claim

To start your petrol station compensation claim, all you have to do is call us to discuss your case. Our team of legal experts have years of expertise handling petrol station forecourt trip and fall claims for clients. We make the whole process a lot easier to understand right from the word go.

The first thing we would undertake is to offer you a free consultation which involves listening to how your accident happened and whether your injuries were sustained due to negligence on the part of a petrol station owner, manager or an employee. We would ask relevant questions pertaining to the incident so we have all the facts regarding your accident and the injuries you sustained. We may ask that you be examined by a local doctor who would provide a written report on the severity of your injuries having had an accident in a petrol station.

We would then be in a position to establish whether you have a strong case and by choosing our No Win No Fee structure, it means you would not need to pay anything upfront to get your claim started. We only ask for an agreed percentage of the money you are awarded if your claim is successful and if it isn’t, you would not have any fees to pay.

Petrol Station Accident And Injury Compensation Claims Calculator

Many people ask us what they can claim for following a slip on a petrol station forecourt and while each individual case is assessed differently, the severity of an injury you sustained as well as the type of accident you suffered as well as other relevant expenses you incur would be factored in to the amount a court would award you all of which are typical for all petrol station accident claims and personal injury claims in general. These are broken down as follows:

  • Loss of earnings due to being off work. The loss of potential earnings may also be factored in to the amount you are awarded should you not be able to return to work because of your injury
  • Travel expenses to and fro for any treatment needed
  • Medical expenses incurred which includes prescriptions, physiotherapy and other treatments you may need
  • Care claim should you need help in the home because of your injuries
  • General damages

The chart below provides a guide of the level of compensation you might receive having suffered a petrol station slip, trip and fall injury:

InjuryCompensation rangeNotes
Minor neck injuries to very severe injuries to the neck£2,700 to £12,000
From minor neck injuries to very severe fractures to the neck that result in chronic permanent symptoms


Fractured nose from slight injury to permanent damage£1,300 to £18,440From minor nose injuries through to injuries that result in disfigurement
Minor knee injury to a very severe injury to the knee£11,820 to £55,590From leg injuries that cause mild long-term problems through to leg injuries that cause permanent damage
Minor wrist injury to a very severe injury to the writst£5,920 to £47,720From slight fractures to the wrist through to severe fractures that lead to total loss of use of a wrist
Minor shoulder injury to a very severe injury to the shoulder£6,290 to £38,280From minor shoulder injuries through to very severe injuries to the shoulder
Minor elbow injuries to very severe injuries to the elbow£12,480 to £43,710From minor Injuries that case long-term discomfort to very severe, debilitating elbow injuries
Minor arm injuries from mild to very severe injuries to the arm£5,280 to £104,370Ffrom minor fractures between elbow and wrist through to very severe arm injuries that lead to permanent damage
Minor ankle injury to a more severe injury to the ankle£10,960 to £39.910From minor ankle injuries that cause some permanent discomfort/disability through to very severe permanent injuries to the ankle

No Win No Fee Petrol Station Accident Or Injury Claims

The cost of seeking legal advice is often too expensive for many people and as a result it puts them off filing a claim for compensation they rightly deserve following an injury they suffered through no fault of their own. A No Win, No Fee structure was introduced as a way of solving the problem. The structure allows everyone who suffers an injury the chance to seek compensation. These days, many solicitors are willing to take up a case on a No Win, No Fee basis. In short, solicitors accept the risk and in return, you only pay when your claim is successful. If unsuccessful, you would not pay the solicitor anything which is the accepted way these petrol station accident claims work.

A No Win No Fee solicitor recovers the costs incurred directly from the amount you are awarded which is a percentage that is typically agreed in advance. A document called a Condition Fee Agreement (CFA) is drawn up at the outset detailing the percentage you would pay, but only if your petrol station accident claim is successful. The CFA is a legally binding document between you and your solicitor.

Why Ask Us To Make Your Slip, Trip, Or Fall Petrol Station Claim

We make it easier to file a claim for compensation and ensure you are awarded the level of compensation you rightly deserve with our No Win No Fee personal injury claim structure having worked on many petrol station accident claims for clients in the past.

We offer the right sort of advice needed if you suffer an injury when visiting a petrol station and provide an estimate on the amount you may be awarded should your claim be successful.

You only pay if your case is successful when you decide to work with a No Win No Fee solicitor.

We operate a 24-hour claim service and are open for business 7 days a week, 365 days a year.

We are nationally recognised and regulated by the Solicitors Regulation Authority (SRA) as well as The Law Society.

Our UK-based claims team provides an unrivalled level of service when it comes to personal injury claims.

Trust and Transparency are of paramount importance to us from the start of your personal injury claim right through to when you receive the level of compensation you rightly deserve.

You can expect a super-fast, stress-free service from us when we take up your case on a No Win No Fee basis.

Contact Accident Claims UK Today

For the quickest response to personal injury enquiries, we recommend you call us directly free of charge. You can also email us if more convenient.

Call us on 0800 073 8801
, our accident claims advice line is open 24-hours a day, 7-days a week. To request a “call back” please fill out the call back request form

Email us at office@accidentclaims.co.uk – we always endeavour to answer all emails promptly.

Useful Links

Slip Trip Or Fall Compensation Claims

Find out how much compensation you can claim for a slip trip or fall.

HSE case study

This link takes you to a case study on the Health & Safety website detailing a case study about a slip and fall incident on a petrol station forecourt.

This link takes you to the Health and Safety website offering valuable information on the safe use of fuel in petrol stations.

HSE – Safely using petrol garages