Types Of Taxi Accident Claims Explained 

Taxi accident claims are a form of personal injury claim that can be made if you experience physical injuries, emotional distress, or financial losses as a result of a taxi-related incident that was not your fault. You may be eligible to claim if another party, such as a taxi driver, a different road user, or those responsible for maintaining the roads, was to blame. Typical situations include road traffic accidents, collisions caused by careless or dangerous driving, or injuries suffered while travelling as a passenger. All cases handled by our experienced road traffic accident solicitors are done so on a No Win No Fee basis. This means you won’t need to pay any upfront solicitor fees, and if your claim is successful, only a small success fee will be taken from your compensation.

Claims can cover a range of losses, including physical injuries, psychological harm, loss of earnings, medical expenses, and travel costs. The amount of compensation you could receive will depend on the severity of your injuries and how they have impacted your daily life.

At Accident Claims, our experienced solicitors are here to make the taxi accident claims process as straightforward as possible. We can support you at every stage, from gathering strong evidence; such as medical records, photographs, witness contact details, and CCTV or dashcam footage, to answering any questions you may have along the way.

Our team is focused on building the strongest possible case on your behalf, helping to ensure you receive the maximum compensation you are entitled to. 

To speak to a member of our team today, please contact us:

• Call us on 0800 073 8801
• Contact us by completing our online form
• Use our free live chat feature

Frequently Asked Questions

1. What Are Taxi Accident Claims?
2. Can I Claim Compensation For An Accident In A Taxi?
3. Taxi Accident Claims Examples
4. What Injuries Could Be Sustained In A Taxi Accident?
5. How Much Compensation Can I Claim For Taxi Accidents And Injuries?
6. What Is The Process For Bringing A Taxi Accident Claim?
7. Making Taxi Accident Claims With Our Solicitors
8. More Information

What Are Taxi Accident Claims?

Taxi accident claims are a type of personal injury claim brought by those injured in taxi-related incidents caused by a third party. These claims allow those affected to seek compensation for the physical, emotional, and financial impact the accident has had on their lives.

These claims are not limited to taxi passengers. Other drivers, cyclists, pedestrians, and even taxi drivers themselves may be eligible to claim if they were injured due to a third party’s negligence. These claims allow people to seek compensation for the impact the accident has had on their lives, helping to address pain and suffering as well as related financial losses, while also ensuring that those responsible are held accountable.

If you believe you may have grounds to make a taxi accident claim, please contact our advisory team today to learn more.

Can I Claim Compensation For An Accident In A Taxi?

Yes, you could make a taxi accident claim whether you are a taxi driver, passenger, cyclist, pedestrian, or involved in a collision with a taxi, provided you can show that a duty of care was breached and you suffered an injury.

To succeed with taxi accident claims, there are usually 3 key eligibility criteria that must be met, including the following:

1. You Were Owed a Duty of Care – All road users, including taxi drivers, other motorists, cyclists, and pedestrians, have a legal duty of care to one another, meaning they must act responsibly and follow road rules to help prevent accidents and avoid causing injury to others.
2. That Duty of Care Was Breached – You must be able to show that this duty of care was breached by a third party. This could include actions such as driving carelessly, failing to follow road traffic laws, speeding, or otherwise acting in a way that a reasonable driver would not.
3. You Suffered an Injury or Illness – Finally, you must have suffered an injury or illness as a direct result of the accident. This may include physical and psychological injuries, or longer-term medical conditions.

If you are unsure whether you meet the criteria for taxi accident claims, contact our advisory team today. They can assess your situation and connect you with our solicitors at Accident Claims to help you move forward.

Taxi Accident Claims Examples

Taxi accidents can happen in a variety of situations, and understanding who was at fault is key when considering whether you could make a taxi accident claim. Below, we explore the different types of taxi accident claims.

When The Taxi Driver Is At Fault

Taxi drivers owe a duty of care to their passengers and other road users. As professional drivers, they are expected to drive safely, follow road traffic laws, and ensure passenger safety at all times. 

Common situations where the taxi driver may be at fault include:

• Passenger injuries inside the taxi – careless or negligent driving may result in injuries such as whiplash, particularly during sudden braking or sharp turns.
• Pedestrian accidents – a taxi driver may fail to stop at crossings or may not properly observe pedestrians when pulling over or setting off.
• Cyclist collisions – unsafe overtaking or opening doors without checking can lead to serious injuries for cyclists.
• Collisions with other vehicles – this may involve speeding, distracted driving, or failing to give way at junctions.
• Driving under fatigue or distraction – long shifts or inattention can reduce reaction times and increase the risk of accidents.
• Failure to maintain the vehicle – issues such as faulty brakes, worn tyres, or defective lights can also contribute to collisions.

When Another Road User Is At Fault

Taxi accidents are not always caused by the driver of the taxi. Other road users may act negligently and cause collisions involving taxis, which may lead to taxi accident claims being brought against them or their insurer.

Examples of this may include:

• Collisions with other vehicles – another driver may hit a taxi due to speeding, tailgating, distracted driving, or failing to observe traffic signals.
• Accidents involving buses or larger vehicles – a bus driver may misjudge a space, fail to give way, or collide with a taxi when pulling in or out of stops.
• E-bike or cyclist collisions – riders may swerve into traffic unexpectedly, ignore road rules, or misjudge a taxi’s speed or position, resulting in a crash.

Accident At Work Claims For Taxi Drivers

Taxi drivers may also suffer injuries while working and could be eligible to make an accident at work claim as a result. In these cases, taxi accident claims may still be possible where a third party’s negligence or unsafe working conditions contributed to the incident.

While some taxi drivers are self-employed, others work for companies or under licensing operators who may still owe certain responsibilities regarding safety.

If negligence can be established, taxi drivers may be able to claim compensation for injuries, lost earnings, and other related losses.

To discuss your personal experience with one of our helpful advisors, please contact us today.

What Injuries Could Be Sustained In A Taxi Accident?

In taxi accident claims, injuries can range from minor soft tissue damage such as whiplash to more serious and life-altering conditions such as spinal injuries or even paralysis.

Common injuries include:

• Back injuries – including herniated or slipped discs and spinal fractures caused by the force of a taxi collision, whether as a passenger, driver, cyclist, or pedestrian struck by a taxi.
• Neck injuries – including strains or soft tissue damage that can occur when a passenger or driver is jolted suddenly, or when a cyclist or pedestrian is impacted by a vehicle.
• Whiplash injuries – commonly sustained in taxi accidents when the head and neck are forced forwards and backwards rapidly, often affecting passengers, drivers, and sometimes cyclists in collisions.
• Head injuries – including concussions or traumatic brain injuries caused by hitting the inside of a taxi during impact, or by pedestrians and cyclists being struck and hitting the ground.
• Broken bones and fractures – such as fractures to the arms, legs, ribs, collarbone, which can occur if a passenger is thrown within the vehicle or if a pedestrian or cyclist is hit by a taxi.
• Cuts, bruises and lacerations – which may result from broken glass, road contact, or impact injuries affecting passengers, cyclists, and pedestrians alike
• Psychological injuries – including anxiety, depression, and post-traumatic stress disorder (PTSD), following a traumatic taxi accident, regardless of how you were involved.

If you’ve suffered any of these injuries, please feel free to contact our advisory team to discuss them further.

How Much Compensation Can I Claim For Taxi Accidents And Injuries?

The amount of compensation you may be able to claim through taxi accident claims will depend on a range of factors, including the severity of your injuries, how long your recovery takes, and the impact the accident has had on your daily life. No two claims are the same, so compensation is assessed on an individual basis.

If your case is successful, you will receive general damages, which compensate you for the physical and mental pain, suffering, and loss of amenity caused by your injuries. These are typically assessed by a solicitor using the Judicial College Guidelines (JCG). The Judicial College Guidelines are a widely used publication that provides suggested compensation brackets for different types of injury, based on previous court decisions in England and Wales.

Below, you will find a table outlining common injuries and their potential compensation ranges, with all figures except the top bracket taken from the JCG. It is only intended to act as guidance. 

Injury	Notes	Compensation Pay-out
Multiple serious injuries with financial losses	More than one serious injury with special damages, including lost earnings, property damage and travel expenses.	Up to £1,000,000+
Very severe brain damage	The level of award will depend on the requirement for a gastrostomy and any sensory impairment.	£372,570 to £533,720
Moderately severe brain damage	The level of award will rely on any loss of expectation of life and the ability to communicate.	£289,420 to £372,570
Severe neck injuries (i)	Often resulting in permanent spastic quadriparesis, or intractable severe headaches.	In the region of £195,970
Severe neck injuries (ii)	Typically involving serious fractures or damage to discs of a considerable severity.	£86,860 to £172,970
Moderate back injuries (i)	Cases may involve a compression or crush fracture of the lumbar vertebrae, resulting in pain and discomfort.	£36,680 to £51,230
Less serious leg injuries (i)	Fractures involving an incomplete recovery or serious soft tissue injury with sensory loss.	£23,730 to £36,680
Moderate knee injuries (ii)	With continuous aching or discomfort or an acceleration of a pre-existing condition.	Up to £18,150
Whiplash Tariff	Whiplash with minor psychological injuries lasting between 18 and 24 months.	£4,975
Whiplash Tariff	Whiplash injuries lasting between 18 and 24 months.	£4,830

Can Taxi Accident Claims Cover Other Losses?

Yes, taxi accident claims can also cover other financial losses, known as special damages, which are designed to compensate you for the direct costs and expenses you have incurred because of your injuries.

Examples of special damages include:

• Loss of earnings if you have had to take time off work. This can also include loss of overtime pay, loss of a promotion and lost workplace benefits.
• Medical expenses such as treatment, prescriptions, or rehabilitation costs
• Travel expenses for attending medical appointments, including public transport and fuel costs
• Care costs if you required assistance at home for cleaning, cooking, dressing and nursing
• Damage to personal property, such as a phone or clothing
• Adaptations to your home or vehicle if your injuries require long-term support

You will be asked to prove these expenses. Save any receipts, invoices, payslips or other documentation.

Our friendly advisory team are available to discuss special damages at any time. Please contact us today for a no-obligation call.

What Is The Process For Bringing A Taxi Accident Claim?

The process for bringing a taxi accident claim involves taking several key steps that can help protect both your health, and your potential case. Following these stages can also make it easier for your solicitor at Accident Claims to build a strong claim on your behalf.

Seek Medical Attention Promptly

After a taxi accident, whether you were a passenger, driver, cyclist, or pedestrian, your health should come first; getting checked ensures injuries are properly diagnosed and creates a medical record linking them to the incident.

Collect Details And Evidence From The Scene

If possible, take photos of the taxi, its licence plate, any company branding, the surrounding road layout, and damage to all vehicles involved, and gather contact details from the taxi driver, passengers, witnesses, and any other road users.

Obtain Taxi-specific Information

Make a note of the taxi operator, booking details (if pre-booked via an app or phone), and any receipts or journey confirmations, as these can help identify the driver and company responsible.

Request Additional Data Sources

Taxis may be fitted with GPS tracking systems, dash-cams, or be monitored by a base operator, while nearby CCTV or traffic cameras may also have captured the incident, all of which can provide valuable supporting evidence.

Ensure The Incident Is Formally Reported

Depending on the circumstances, the accident should be reported to the police, insurers, or relevant taxi licensing authority so there is an official record of what happened.

Keep A Personal Record Of Your Recovery

Make notes about how your injuries affect your daily life, including pain levels, mobility issues, time off work, and any expenses you incur during recovery.

Speak To A Personal Injury Solicitor

A solicitor can help secure key evidence, including taxi company records or camera footage, and guide you through the claims process.

Be Mindful Of Legal Time Limits

In most cases, taxi accident claims must be started within 3 years of the date of the accident, so it is important not to delay seeking advice.

If you think you may have a claim, contact our team at Accident Claims. They can review your situation and connect you with our solicitors to help you begin the process.

Making Taxi Accident Claims With Our Solicitors

If you are considering making a claim for taxi accident compensation, our solicitors at Accident Claims are here to guide you through every stage of the process. From assessing the strength of your case to gathering evidence and negotiating with insurers, they work to make the claims process as straightforward and stress-free as possible. Please see the following sections to learn how we can assist you and why so many people choose to bring taxi accident claims with our support.

Why Pursue Taxi Injury Compensation With Accident Claims?

You should pursue taxi injury compensation with Accident Claims due to the dedicated support from our experienced personal injury solicitors. One of our solicitors will be with you every step of the way. You could also enjoy the following benefits with our expert team who understand the complexities of taxi-related accidents:

• Specialist guidance on taxi accident claims, including who is liable and whether a third party’s negligence can be proven.
• Help gathering key evidence such as CCTV footage, dashcam recordings, witness statements, and medical reports specific to taxi accidents.
• Clear assessment of how your taxi accident has impacted your injuries, recovery, and financial losses.
• Direct communication with insurers on your behalf to help progress your taxi accident claim efficiently.
• Support in building a strong case designed to maximise the compensation you may be entitled to.

No Win No Fee Taxi Accident Claims

Our solicitors handle taxi accident claims on a No Win No Fee basis, meaning you do not need to pay any solicitor service fees upfront or while your claim is ongoing. As such, you can enjoy the following under a Conditional Fee Agreement (CFA):

• If your case is not successful, you will not be required to pay for your solicitor’s work.
• If your taxi accident claim is successful, a success fee will be payable from your compensation. This fee is legally capped, meaning there is a maximum percentage that can be taken, ensuring the majority of your compensation remains with you.

Get In Touch With Our Solicitors To Begin

To start the taxi accident claims process today, please get in touch with our team:

• Call us on 0800 073 8801
• Contact us online by filling out our form
• Utilise our free live chat feature

More Information

To learn more about personal injury claims, please see some of our other guides:

• Get help with temporary workers rights and accidents at work
• See the following guidance about bicycle accident claims
• Learn how to make broken jaw compensation claims

Additional external resources:

• Get help with taxi and private hire vehicle safety from Gov.UK
• See the following advice about whiplash from the NHS
• Learn about road safety laws from Think!

Thank you for reading our helpful guide about the taxi accident claims process.