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You may be able to make an agency worker accident at work claim if you were injured while working through a recruitment or employment agency because the hiring company, agency or both failed to protect your health and safety at work. Agency workers are entitled to the same health and safety protections as permanent employees. Claims can arise after workplace accidents such as warehouse or construction site incidents because the workplace was unsafe or they were not given the training or equipment needed to carry out the job safely. If successful, compensation may cover pain and suffering, lost earnings, and other hardships. Accident Claims solicitors can assess your case and, where eligible, pursue an agency worker accident at work claim on a No Win No Fee basis.
Being an agency worker injured in a workplace accident can create uncertainty about your future assignments and recovery. Alongside physical injuries, many people face financial pressure and concerns about returning to work. Where avoidable safety failures caused harm, an agency worker injury claim may help address these effects.
Accident Claims works with trusted legal specialists who have decades of combined experience and have helped secure over £100 million in compensation. We provide straightforward legal guidance, investigate who was responsible for your safety at work and obtain key evidence to support your claim.
If you would like to discuss an agency worker accident at work claim, we offer a free consultation where you can explore your options with no obligation to continue. You can reach our advisory team today by:
4.8Yes, employers and, in some circumstances, recruitment agencies owe agency workers a duty of care to protect their health, safety and welfare while they are at work. Agency workers have the same legal right to a safe place of work as permanent employees, even when they are carrying out temporary or short-term assignments.
If you were injured at work and are unsure whether your employer, recruitment agency or both were responsible, our solicitors can explain your options.
Agency workers have the right to expect the same standard of workplace safety as other employees and could claim compensation if injured in a workplace accident. In many circumstances, the Agency Workers Regulations 2010 also give agency workers rights to equal treatment in relation to certain working and employment conditions.
If the accident was caused by an avoidable safety failure, you may have the right to pursue an agency worker accident at work claim and seek compensation for your injuries and related losses.
Get in touch with our advisors for more information on what rights you have as an agency worker.
Yes, you could make an agency worker accident at work claim if three key eligibility criteria are met. This means showing that an employer, hiring company or recruitment agency failed to protect your health and safety, causing you to suffer an injury, illness or psychological harm. When reviewing whether you have a valid claim, our solicitors will look for the following:
Temporary and zero-hours workers can still claim compensation for a workplace accident if their injuries were caused by someone else’s negligence. Your employment status does not reduce the responsibility to provide a safe place of work.
Many zero-hours and temporary workers carry out the same duties as permanent employees and should receive the training, equipment and supervision needed to do so safely. If these standards were not met and you were injured as a result, our specialist solicitors will examine whether you could make an accident at work claim.
Yes, in some circumstances, you could claim on behalf of an injured agency worker. If an injured agency worker lacks the mental capacity to conduct their own claim, or is under the age of 18, you can apply to the courts to be appointed their litigation friend to act on their behalf.
A litigation friend is usually a parent, family member, friend or other suitable adult who makes decisions in the injured person’s best interests throughout the claims process.
Unsure whether you meet the eligibility criteria? Speak to one of our advisors today.
The company you were working for, a recruitment agency, a contractor or another third party could be liable for an agency worker injury. Liability will depend on the circumstances of the accident and who was responsible for workplace safety at the time.
The company where you were carrying out your work is responsible for providing a safe working environment. If an agency worker accident was caused by unsafe working conditions, such as defective equipment, the host employer may be liable.
Recruitment or employment agencies may be responsible if they failed to provide important safety information, placed a worker in an unsuitable role or failed to meet their duties towards the agency worker.
Sometimes an accident may be caused by a contractor, supplier or another third party working on the same site. If their actions created a hazard that caused an injury, they could be liable for the harm suffered.
In some situations, more than one party may share responsibility for an accident. For example, liability could be divided between the host employer and a recruitment agency if both contributed to the circumstances that caused the injury.
Yes, you may still be able to claim compensation even if you were partly responsible for the accident. This is known as split liability.
If an employer, recruitment agency or another party was also responsible for the circumstances that caused your injury, you could still have a valid agency worker accident at work claim. However, any compensation awarded will be reduced to reflect your share of responsibility for the accident.
Determining liability can be complex. Our solicitors can help establish who may be responsible.
Agency workers can be injured in many different working environments where health and safety standards are not properly maintained. Below are some common examples of workplace accidents that could lead to an agency worker accident at work claim.
Warehouse accident claims can arise when unsafe working practices expose workers to avoidable risks. For example, an agency worker could suffer a head injury after being struck by a falling pallet because stock was stored incorrectly.
Factory and manufacturing agency worker injuries can occur when machinery or production equipment is unsafe or workers are asked to carry out unfamiliar tasks without adequate instruction. For example, an agency worker could suffer a hand injury after becoming caught in machinery they had not been properly trained to operate.
Construction site agency worker accidents often involve significant hazards and heavy equipment. For example, an agency worker could suffer multiple injuries after falling from scaffolding that lacked appropriate edge protection.
Manual handling injuries affecting agency workers can occur when workers are asked to lift, carry or move heavy items without appropriate support. For example, an agency worker could suffer a back injury after being required to move heavy stock without suitable manual handling training.
Slips, trips and falls in the workplace are among the most common causes of workplace injuries. For example, an agency worker could suffer a fractured wrist after slipping on a spill that had been left unattended in a walkway.
If your accident was caused by unsafe working practices, you may have grounds to make an agency worker accident at work claim.
An agency worker accident at work claim could arise from many different types of workplace injuries. The severity of the injury is not always the deciding factor. What matters is whether the injury was caused by unsafe working conditions or another breach of health and safety duties. Examples include:
These are only a few examples of the injuries that can be sustained after an agency worker accident; so, to discuss the circumstances of your own incident, please get in touch with us today.
How much compensation that could be paid to an injured agency worker will depend on the severity of your injuries and the impact they have had on your life. While many people want to know how much compensation they could receive, every agency worker injury claim is assessed on its own circumstances.
A successful claim may include compensation for pain, suffering and loss of amenity. The amount awarded will depend on factors such as the nature of the injury, the extent of any physical or psychological harm, the recovery period and whether there are any long-term effects.
Many solicitors, insurers and courts use the Judicial College Guidelines (JCG) when valuing compensation for injuries. The JCG is a guideline list of compensation brackets for different injuries. We have used some of the JCG guideline brackets to create the compensation table below. However, every claim is valued on its own merits, and the top entry in the table has not been taken from the JCG.
The compensation figures shown below are provided for illustrative purposes only.
| Injury | Severity | Compensation |
|---|---|---|
| Multiple Very Severe Injuries + Special Damages | Very Severe - a number of very serious injuries and special damages such as lost income, professional care costs or medical costs | Up to £1,000,000+ |
| Brain Damage | Very Severe - at the top of the bracket there may be some ability to follow simple commands, but there will be little if any evidence of meaningful response to environment | £372,570 - £533,720 |
| Moderately Severe - there will be a serious level of disablement, and a substantial dependence on others for care | £289,420 - £372,570 | |
| Paralysis | Paraplegia - the award will be impacted by the level of independence, and the presence and extent of pain | £289,420 - £375,540 |
| Back | Severe (i) - the most serious back injuries involving damage to the nerve roots and spinal cord | £120,340 - £212,670 |
| Severe (ii) - damage to the nerve roots causing impaired mobility, associated loss of sensation and impaired bladder and bowel function | £97,980 - £116,820 | |
| Neck | Severe (ii) - serious fractures or damage to the discs within the cervical spine | £86,860 - £172,970 |
| Hand | Total or Effective Loss of One Hand - cases where a hand was crushed and surgically amputated, or where the fingers and most of the palm have been traumatically amputated | £127,050 - £144,860 |
| Severe Leg Injuries | Severe (ii) Very Serious - injuries causing permanent problems with mobility, where multiple fractures have taken years to heal | £72,440 - £117,210 |
| Severe (iv) Moderate - multiple or complicated fractures, or severe crushing injuries | £36,680 - £51,790 |
Yes. If your agency worker accident at work claim is successful, you may be able to recover compensation for financial losses caused by your injuries. These losses, known as special damages, are assessed separately from compensation for your pain, suffering and loss of amenity.
Depending on your circumstances, you may be able to recover compensation for:
Our solicitors can help gather evidence to build a clear picture of how the accident affected your income and future work opportunities.
4.8If you are considering an agency worker accident at work claim, there are several practical steps you can take to support your case:
Getting the right advice early can help strengthen your claim. To take the first steps in claiming agency worker injury compensation, get in touch with us today.
After an agency work accident, it is not always obvious who is responsible or whether you have grounds to claim compensation. Our solicitors can explain your legal options clearly and help you take the next step with confidence.
Our specialist solicitors can help establish who was legally responsible for your workplace accident and guide you through every stage of the claims process. Agency worker claims often involve more than one organisation, so we can investigate the working arrangements, identify the appropriate defendant and explain how your claim can be pursued.
Our solicitors could help by:
Yes, you could make a No Win No Fee agency worker claim provided that your claim satisfies the eligibility criteria. This type of claim uses a contract called a Conditional Fee Agreement, which, in simple terms means:
If you would like to find out whether you could make a No Win No Fee agency worker claim, contact our team today. You can reach us by:
Below, we answer some of the most frequently asked questions about making an agency worker accident at work claim:
Yes. Agency workers are entitled to workplace health and safety protections from the start of an assignment, so you may still be able to pursue compensation if negligence caused your injuries.
A lack of suitable training or personal protective equipment (PPE) could indicate that health and safety duties were not met. If this contributed to your accident, you may have grounds to claim compensation.
Yes. Workers on zero-hours contracts are still entitled to a safe working environment regardless of their employment status and may be able to claim compensation if negligence caused their injuries.
Making a claim should not affect your legal right to work through an agency in the future. If you have concerns about your circumstances, our solicitors can explain your legal options.
There is no fixed timescale, as every claim is different. Factors such as liability, the severity of your injuries and the availability of medical records and other evidence can all affect how long the claims process takes.
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