There is no denying that Virgin Atlantic is one of the most popular holiday package tour operators in the UK and around the world. With so many passengers travelling on the airline throughout the year accidents could happen. In this guide, we will reveal everything you need to know about making a Virgin Atlantic personal injury claim. Accident Claims UK, have the experience and knowledge to be able to advise you with any claim you think you may have. If you dial 0800 073 8801, we can help you to make a claim if you have suffered an injury on an airline through no fault of your own.
Select A Section
- A Guide To Virgin Atlantic Personal Injury Claims
- What Is A Virgin Atlantic In-Flight Accident?
- What Is The Time Limit For Flight Accident Claims?
- Accidents Which Are Eligible For Compensation
- Your Rights When You Fly From The UK
- Air Passenger Rights Under The Montreal Convention
- Common Causes Of In-Flight Accidents
- Hot Coffee And Hot Liquid Scalds And Burns
- Disability And Air Travel Accidents
- Service And Beverage Trolley Accidents
- I Have Slipped On A Virgin Atlantic Flight, Can I Claim?
- Overhead Storage Bin Accidents
- Injuries Caused By Turbulence
- Food Allergies
- Injuries Caused By Broken Seats
- Accident Personal Injury Claim Calculator
- What Your Virgin Atlantic Flight Accident Claim Could Compensate You For
- No Win No Fee Virgin Atlantic Personal Injury Claims
- How Our Air Accident Claims Team Can Help You
- Contact Us
- Advice And Further Guides
Virgin Atlantic offer package holiday deals to all over the world, from America to Asia. If you have been injured during a Virgin Atlantic flight, that was due to the negligence of the airline and could have been avoided you may be entitled to compensation. In this guide, we will reveal everything you need to know about making a personal injury claim against an airline. We will take a look at some of the most common claims that are could be made made, for example, slips and trips and airplane trolley accidents. We will also provide advice on the claims process, as well as giving you an insight into the amount of money you may receive if you make a claim. If you have any queries by the time you finish reading this guide, please do not hesitate to get in touch. You will find all of the contact information that you need at the end of this guide.
One of the reasons why a lot of people do not make a personal injury claim in such a scenario is because they do not know what constitutes a flight accident, injury, or illness. They assume that this only really relates to plane crashes, but there are so many ways in which people could be injured on a flight, from boarding, through their time on the aircraft, to disembarking at their destination. This includes hot tea burns, trolley accidents, food poisoning, and much more.
A lot of people do not realise that there is a time limit on personal injury claims. This is typically three years. However, there are some circumstances whereby this limit can be different. For example, if the accident involved criminal activity, you will only have two years. The same can also apply for some flights that have been booked privately. Moreover, if it was your child that was injured, you should be able to claim on his or her behalf before they turn 18. However, if you do not, your child will usually then have three years from the date of their 18th birthday. To ensure you do not miss out on Virgin Atlantic accident compensation, the best thing to do is give us a call at the earliest opportunity and we will be able to tell you how long you have. Moreover, as you will discover later in the guide, the time limit when claiming under the Montreal Convention is also reduced.
One of the first things you need to do is determine whether you actually have the basis for a compensation claim for the Virgin Atlantic flight accident you were involved in. To do this, ask yourself the following three questions…
- Was the incident caused due to the airlines error or negligence?
- Did the accident happen within the personal injury claims time limit.
- Did the incident result is direct injury or harm?
If you can answer yes to all three questions you could pursue a compensation claim. You need to be able to show that someone else caused the incident/injury – this is vital. It is also important to see a doctor. The doctor’s report is a crucial piece of evidence, which is why visiting a medical professional is important. Finally the time limit on most personal injury cases is very strict, there can be exceptions.
The good news is that there are a number of different layers of protection for anyone that is flying from the United Kingdom on a Virgin Atlantic flight. There is the Montreal Convention, which will be explained in the next section. Not only this, but you will be protected under the 1992 Package Travel Regulations if you have flown as part of a package holiday.
As mentioned, one of the main forms of protection in place for those travelling overseas is the Montreal Convention. This relates to incidents that occur in international airspace. This agreement, which was established in 1999, means that you can make a claim in your own country rather than overseas. This means that we can handle a claim for you, if you have been injured while on a flight to America, for example. This agreement also means that people can claim for the likes of lost luggage and travel disruptions. Please note that the time limit is lower for these claims, coming in at two years.
There are many different accidents and injuries that could happen while on a plane. Some examples include…
- Injuries due to turbulence
- Slips and falls
- Food poisoning
- Overhead locker accidents
- Trolley accidents
- Accidents involving disabled passengers
- Scalds and burns
These are just some of the different accidents that could happen while on a flight. In the upcoming sections, we will look at these injuries in further detail. However, if you have been injured on a Virgin Atlantic flight in any other way, you may be able to still make a claim. These are purely some of the common examples.
There is only one place to begin, and this is with hot coffee burn injuries! There is nothing worse than having a drink spilled on you mid-flight, unless it is a hot drink. Such injuries can range from mild to severe. Not only could you make a claim if a drink has been dropped onto you by a flight attendant but also if you have been served a drink that was way too hot.
Disabled passengers could be injured if they are not secured in their airline seat by the member of staff that is supposed to be looking after them, if not brought necessary medication during the flight, or they could be hurt when embarking/disembarking the airline if the crew does not take adequate care and attention. If this has happened, we could help you to make an inflight accident claim and to understand your air passenger rights. For any disabled passenger flying abroad, it is always recommended that you call up the airline at least 48 hours in advance so that they have time to ensure there is someone available to assist you fully.
Service and beverage trolleys can cause more damage than a lot of people realise. They are exceptionally heavy and need to be handled with care. This is why they come with a breaking mechanism so that they can be stalled properly when an attendant is serving. If this is not used, and the cart rolls into someone it could cause severe pain. Moreover, if the flight steward is not looking and rolls the trolley over someone’s foot, this can also cause serious injuries and you could possibly claim for them.
Slips, trips and falls are the most common out of all of the different personal injuries. Slip trip and fall accidents could happen in different situations when flying for example; trip incidents due to the airline staff not attaching the staircase to the plane properly, causing you to fall and hurt yourself. You may also be able to make a claim if you have slipped because a drink has been spilled but not cleaned up and there are no hazard signs or you have tripped because of an obstruction.
If the overhead lockers have not been correctly secured by cabin crew before taking off and landing, they may come open and items could fall out causing injuries during this time. If you have been injured by falling luggage during takeoff or landing you may be able to eligible for damages. You cannot make a claim if you have been trying to get something from your bag mid-flight and something has fallen on top of you and hurt you.
Of course, turbulence cannot be avoided at all times, and so you cannot simply claim for the mere presence of it. However, you can make a claim if the correct procedures have not been followed, and you have suffered an injury because of this. When there is turbulence, the seat belt sign should be switched on and no one should be allowed to walk around the cabin. Not only this but the air stewards are not permitted to serve food or alcohol during this period. If these rules have not been followed and you have suffered an injury as a consequence, you could possibly make a claim for Virgin Atlantic compensation.
Aside from the incidents that have already been mentioned, we could also help you to launch a claim for food poisoning or allergic reaction if you have been made ill through food or drink due to the airlines negligence and it can be medically proven. Again, there are many ways that this could occur. Firstly, we could help you to make a claim if there has been a problem with the food that you have been served and this has caused you to fall ill with food poisoning. This could be because the food was not stored or prepared properly. We could also help you to make a claim if you have been sick because you have suffered an allergic reaction due to the staffs negligence. If you have suffered an allergic reaction due to being served food you have informed the airline you are allergic to then it may be possible to make a claim. Moreover, if food contains one of the 14 main allergens, then it is up to the airline to ensure that you are aware of this, either through the menu or the packaging that the food is served in. If they have not done this and you have had an allergic reaction, you may be able to make a Virgin Atlantic personal injury claim.
Last but not least, we could also help you to make a Virgin Atlantic compensation claim if you have been injured due to a broken seat on the plane. There are many different ways that a broken seat could cause injury. You could hurt yourself because of a sharp edge or because of a faulty armrest. You could also injure yourself if the back adjustment on the seat in front does not work correctly, causing someone to topple on you, or if your back adjustment does not work, causing you to jolt and hurt your neck.
One thing you will definitely want to know if you are thinking about making a claim for a Virgin Atlantic flight injury is how much money you will receive. We can help you to understand this by listing amounts below. If you cannot find the injury you have sustained in the table below, please do not hesitate to give us a call and we will be happy to advise further. This alternative to a personal injury claims calculator might give you an idea of the bracket of compensation your injury could fall into, which may well serve to help you decide on whether or not you’d like to go forth with a claim.
|Type of Injury||Severity||Amount||Information|
|Head Injury||Minor brain or head injury to moderate brain damage.||£1,940 to £192,090||Brackets start at brain damage being minimal, good recovery will be made to concentration and memory effected, work life affected, intellectual deficit, a personality change, an effect on sight, speech and senses with a significant risk of epilepsy.|
|Neck Injury||Minor to Moderate||Up to £2,150 to £33,750||Brackets starts at soft tissue damage with recovery in 3 months to accelerated and/or exacerbated a pre-existing condition, permanent nuisance symptoms, wrenching-type injury and disc lesion of the more severe type. The top end of this brackets includes included chronic conditions, usually involving referred symptoms to other parts of the anatomy.|
|Shoulder Injury||Severe||£16,830 to £42,110||Significant disability leading to neck and arm pain.|
|Arm Injury||Simple Fractures||£5,810 to £16,830||Simple fractures of the forearm.|
|Hand Injury||Moderate to Serious||£5,110 to £54,280||Starting off at soft tissue damage, crush injury, laceration, deep wounds to significant impaired function, permanent disability, to reduced capacity, loss of grip, amputation of fingers and possibly palm.|
|Hip/Pelvis Injury||Moderate||£11,040 to £34,340||Hip replacement, hip/pelvis surgery, to significant pelvis/hip permanent disability.|
|Leg Injury||Less serious leg injuries to severe leg injuries.||Up to £10,380 to £119,210||Brackets start as simple leBrackets start as simple leg fractures, leg will be left with metal implant and/or defective gait, a limp, impaired mobility, sensory loss, discomfort, to imperfect union of fractures, muscle waste, serious compound fractures resulting in instability multiple fractures, effect on employment.g fractures, leg will be left with metal implant and/or defective gait, a limp, impaired mobility, sensory loss, discomfort, to imperfect union of fractures, muscle waste, serious compound fractures, multiple fractures, effect on employment.|
|Knee Injury||Moderate||Up to £12,050 to £22,960||Brackets include twisting, bruising, continuous discomfort to dislocation, torn cartilage, mild future disability.|
|Ankle Injury||Modest Injuries||Upto £12,050||Undisplaced fractures, twists, sprains, ligament injuries.|
|Foot Injury||Modest to Serious||Upto £12,050 to £34,370||Simple metatarsal fractures, ruptured ligaments, puncture wounds to metatarsal fractures resulting in permanent, deformity, risk of fusion surgery to severe injury to a foot or heel.|
|Food Poisoning||Serious but short lived.||£8,360 to £16,830||Diarrhoea and vomiting, disturbance of bowel unction, impact of eating, these brackets are time sensitive if symptoms are indefinite then the top end of the bracket will be considered.|
|Scarring||Trivial Scarring||£1,500 to £3,090||Minor scarring.|
|Psychiatric Injury||Less Severe||£1,350 to £5,130||The length of the psychiatric injury plays a vital role.|
|Fatal Incident||Immediate Unconsciousness/Death within One Week||£1,200 to £2,450|
|Loss of Earnings||An example||£30 000||An injured party may not be able to return to work for a period of time, possibly losing earnings of i.e. £30 000 which may be recuperated as part of special damages.|
Most people are aware of the fact that they will receive general damages to compensate them for their injury. This is calculated based on the suffering they are experiencing and the impact it is going to have on their everyday life. But a lot of people are shocked to discover that there is another type of compensation – special damages. This is compensation for any out of pocket expenses you have encountered because of the injury. Examples include travel costs, loss of holiday enjoyment, loss of income, and childcare expenses.
We can provide you with highly trained No Win, No Fee accident lawyers. All of these lawyers work on this basis, which means that you will not pay any legal fees if we do not win your Virgin Atlantic flight accident claim. Aside from this, you do not need to pay anything upfront in order to begin the claim process.
There are many different personal injury firms located throughout the United Kingdom, and so you may be wondering why you should choose to use our service. Well, there are many reasons, as we explain below…
- We are experienced and have handled many personal injury claims
- We always aim to secure the maximum amount of compensation
- We have a great track record
- We offer a 100 per cent No Win, No Fee service
- We care about you and your recovery, which is why we aim to make the process as stress-free as possible
- We provide free advice 7 days a week via our helpline
Of course, all cases are different, however, the first step is always to find a quality personal injury solicitor to work on your case. This is exactly what Accident Claims UK is here for. We were established many years ago, making us a great choice for those looking for support, advice and assistance with making claims. All of the solicitors we provide, as previously mentioned, work on a No Win, No Fee basis and have an exceptional reputation in the industry, so you can be sure that you are in safe hands. We make the claims process really easy, as you can see below.
|Contact our team by email, phone, or post.||Our team will assess your claim.||Once you are ready, we can then start your claim.|
Once one of the provided lawyers has all of the information they need from you, they will then usually send a letter to the person or people that you are holding responsible for the incident. This letter will typically explain what happened, the injuries you have suffered, and it will give the defendant a fixed period to reply. This period is usually less than three months. The defendant will reply and say whether they deny or accept the injury.
After this, if the defendant has accepted the liability your personal injury lawyer will work hard to handle the case out of court. This is usually possible; in fact, only a very small per cent of personal injury claims result in a trial. Here at Accident Claims UK, the solicitors we can provide to clients try their hardest to settle claims over the phone, ensuring as little disruption to your life as possible.
Your solicitor will also advise you on how much they think your claim is worth. If the defendant makes an offer, your solicitor will tell you whether it is a good idea to accept or negotiate further, so you need not to worry about any of this. If you have any further questions, the only thing you need to do is give us a call and one of our friendly advisors will give you all the assistance you require. The number you need is 0800 073 8801.
We hope that you have found this guide useful while looking for information on making Virgin Atlantic claim. You may also find the guides below helpful.
If your flight was delayed – You might be interested in knowing if you can make claims for delayed flights. If so, see here.
Injuries while on holiday – Find some information here on holiday claims.
Edited by Mel.