How Much Compensation Can I Claim for an Accident in a Car park?

By Cat Troi. Last Updated 12th May 2022.  ‘I had an accident in a car park – who’s at fault for UK claims?’ Do you want to find out in car park accidents who’s at fault in the UK? If so, welcome to our guide on car park accident claims, which includes information on what to do when someone hits your parked car in the UK, as well as explaining what to do if you’re involved in a hit and run with a parked car in the UK.

Car parks can be busy places, and car park accidents are actually quite common, often due to irresponsible driving and parking. Accidents may also be caused by problems with the car park itself, and regular maintenance is needed to keep everything in a good useable condition.

On May 31st 2021, the way some whiplash injury claims are made changed due to the introduction of the Whiplash Injury Regulations 2021. If you are a driver or passenger aged 18 or over, with injuries valued at £5,000 or less, your claim will be made through the new government portal. You can find some examples of figures used in the new tariff-based system in the table below:

Recovery TimeRegulation 2(1)(a)Regulation 2(1)(b)
3 Months Or Less£240£260
Between 3 To 6 Months£495£520
Between 6 To 9 Months£840£895
Between 9 To 12 Months£1320£1390
Between 12 To 15 Months£2040£2125
Between 15 To 18 Months£3005£3100
Between 18 To 24 Months£4215£4345

Car park accidents who’s at fault in the UK – your guide to claiming

Car park accident car park accidents who's at fault uk what to do when someone hits your parked car in the UK* hit and run parked car in the UK*

Car park accident

Whether you are a pedestrian in the car park, a driver or have a car parked in the car park, if you have an accident that wasn’t your fault, then you may be entitled to make pedestrian accident claims or car park accident compensation claims. Accident Claims UK is an experienced No Win No Fee personal injury claims firm that can help and advise you on how to claim compensation for your car park accident injury. Just call us on Freephone 0800 073 8801, and we will endeavour to help you get the compensation payment you deserve.

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A Guide to Accident in a Car Park Claims

A common question, when it comes to car park accidents who’s at fault in the UK could depend on the circumstances. if both vehicles are moving and one backs out into another both drivers may be deemed to be liable. However, there are many questions surrounding such accidents.

If you have sustained an injury after having an accident in a car park that wasn’t your fault, you may be wondering if you are able to claim car park accident compensation.

Generally, car park accidents result in a few scratches or sometimes a small dent in the vehicles,  and you may even be leaving the scene before you realise what’s happened but occasionally, an accident can result in someone becoming injured.

Whether the accident was because of problems with the condition of the car park itself, the car park attendant’s negligence, because of another driver, or any other reason, if you have been injured and it wasn’t your fault, then we can help you to make a claim.

Car park accidents who’s at fault UK – How we could help

Accident Claims UK has many years of experience in dealing with accidents that have taken place in a car park. We always put our client’s needs first and treat them with empathy. We have the legal expertise that is needed to be able to make a successful claim and always work hard to secure the maximum compensation award as best we can.

Before calling us for help and advice, have a read through our guide we have put together to hopefully answer some of your initial questions you may have about making your car parking accident claim.

Car Park Accident Statistics

While there aren’t any nationwide statistics released regarding car park accidents, individual constabularies can hold data on this kind of incident. When we look at these, we’re able to get a general idea of the rate that accidents in car parks happen at.

For example, North Yorkshire Police released data on accidents in car parks between 2015 and 2019. It was revealed that 87 accidents involving damage to vehicles and injury occurred in North Yorkshire during this period, including some incidents of fatal accident. It’s important to remember that this just covers road traffic collisions and not any of the other kinds of accident that you could claim for in a car park, such as slips, trips and falls or being hit as a pedestrian.

Not surprisingly the most common place to have an accident in a car park, is at the supermarket, in fact, having an accident in a supermarket car park has happened to 48% of drivers who report having their car knocked. At Accident Claims UK, we have made many successful compensation claims for clients who have had an accident in a car park, and so if you are the victim of a car parking accident, then get in touch and see how we can help you.

Car park accidents – who’s at fault in the UK for damage or injury

More often than not, the damage that occurs in car park accidents is minor and will usually be covered by the guilty party’s car insurance, but it is a real inconvenience. Also though, there is always a risk of an injury in a car park accident occurring which depending on the severity, can have a huge negative impact on the victim’s life and so compensation should definitely be sought.

To learn more about car accident claims or car park accident claims, keep reading or give our personal injury claims team a call.

What are Car Parking Accidents?

Car park accident, whether it’s an accident in a private car park or a public car park, can happen in a variety of different ways, it doesn’t just mean one person’s car hitting another. The most common types of car park accidents that we have successfully claimed compensation for are:

  • Cars colliding whilst both reversing
  • Having a crash in the car park
  • Slip, trip, fall car park injury whilst walking through the car park
  • Injuries resulting from hazards in a car park caused by poor and insufficient maintenance
  • Car park barrier coming down and hitting someone
  • Spaces being too small for a vehicle causing a collision
  • A car hitting a pedestrian in the car park
  • Whiplash injuries

Car park accidents – who’s at fault in the UK

Had an accident in a UK car park who’s at fault? To make a successful claim regardless of the type of accident you have been involved in, proving that it is down to someone else’s negligence is vital.

If you have been involved in an accident in a car park, and have sustained an injury as a result, then it is important for you to know that if it was someone else’s fault, then you can claim compensation for your pain and suffering. To make a claim, there are three areas of car parking accident guidelines that you should consider, which are:

  • Your accident must be because of someone else’s error, poor judgement, carelessness or negligence. If the accident was your own fault, then you cannot claim compensation.
  • There is a personal injury claims time limit of three years, so your claim must be launched within three years of your accident occurring.
  • You need to see a medical professional and have had a proper diagnosis of your injury.

As well as supermarket car park accidents, another common place to have a car park accident is in a pub car park. When alcohol is involved, the risks of an accident occurring is greater, especially if someone is stupid enough to attempt to drive after a few alcoholic drinks.

Car park accidents who’s at fault in the UK – get some help

Regardless of the type of accident you have had, or what sort of car park your accident occurred in, we can help. By getting in touch with a personal injury solicitor at Accident Claims UK, you can be sure to receive important car park accident advice as our personal injury lawyers have extensive expertise and experience with the car park accident law and so can help you to successfully make a car park accident compensation claim.

I was a pedestrian hit by a car in a car park can I claim?

If the accident was not your fault and you were injured, you could claim compensation. Contact one of our experts today for free advice about any car park accident compensation claims.

Can I Claim if I Was Injured by the Car Park Barrier?

When people think about car park accidents, the main thing they will think of is of a car collision of some kind, but there are a variety of accidents that may happen, as already mentioned above. Being injured by a car park barrier is one of them.

Car park accidents who’s at fault – UK barrier claims

Whether it’s a public or private car park, the owner has a legal responsibility to make sure that the car park is regularly maintained to ensure it is in a safe condition for the intended use. If you have been injured by a car park barrier, then the car park owner may be liable for damages if they are proven to have been negligent in their duty of care. Or, it may be the manufacturer of the barrier that could be at fault. These are some of the areas that we at Accident Claims UK would consider and investigate to get the evidence we would need to prove liability in order to get you the compensation you deserve. Injuries sustained from a car park barrier could result in lifelong implications, and so the compensation award can be of a higher amount.

If you’d like to learn more about car park accident claims, please get in touch with our personal injury claims advisers.

Car Park Pothole Accident Claims

If you have suffered an injury due to a pothole in the car park, then you will be able to claim compensation from the car park owner as they have been negligent in their responsibilities of maintaining the car park resulting in the unsafe condition that has led to your injury.

Car Parking Injuries and Accidents in a Shopping Centre

Have you sustained an injury after an accident in a shopping centre car park? Then get in touch with us at Accident Claims UK.

What to do when someone hits your parked car in the UK – getting assistance

We have many years of experience in the personal injury claim industry and can help you to gather the evidence you need and claim for any other damages alongside your injury to make sure you are compensated with the maximum amount possible. It makes no difference if the accident was due to another driver, or poor car park maintenance, we will help you to make a successful compensation claim.

Car Park Slip, Trip and Fall Injuries

Slip, trip and fall compensation claims are one of the most common, and we have dealt with many, many claims.

If you have had a slip, trip or fall in a car park that wasn’t your fault but was to do with the condition of the car park, or caused by a car owner, then we can help you to claim the compensation you are entitled to.

Who can make Car Park Accident Claims?

Anyone who suffers an injury due to an accident in a car park that wasn’t their fault can make a car park accident injury claim. Whether it was a car park slip trip fall accident, a car accident in a work car park or perhaps you are suffering whiplash after a car accident. It makes no difference how the accident happened or what injury it has caused; as long as it wasn’t your fault, you can make a claim.

If your child who is under 18 is injured in a car park, then you can make car park accident compensation claims for their injuries. Or in extreme cases, if a family member lost their life due to an accident in a car park that was the fault of someone else, then you can make a compensation claim on their behalf and get some justice for the loved one you have lost.

Accident In A Supermarket Car Park – What Are Your Rights?

If you have been injured in an accident in a supermarket car park, your rights may include making a claim for compensation. If the accident and subsequent injuries occurred as a result of third party negligence, our advisors may be able to help you identify if you have a valid claim.

Following any kind of accident in a supermarket car park, including crashes, being hit by a car, or having your car damaged in a car park, contact our team of expert advisors today. They can offer free legal advice, as well as a free estimation of what your claim could be worth.

Can I claim for an Injury if I Work in a Car Park?

If you were working in a car park and sustained an injury due to an accident that wasn’t your fault, then you are just as entitled to make a claim for compensation as a member of the general public. You can see below the most common injuries at work across all industries below, as per the HSE statistics for 2020-21.

Car park accidents who's at fault in the UK what to do when someone hits your parked car in the UK* hit and run parked car in the UK* accident in car park who's at fault uk

Car park accidents who’s at fault in the UK for my workplace accident?

If the car accident was caused by a driver, you could make a claim against them. If the accident was because of an issue with the car park itself, such as potholes or faulty barriers for example, then you can make a claim against your employer, they should have insurances in place and should also understand that you have the right to do this and so you should never be afraid to do so. If your employer dismissed you because you are making a claim against them, they would be breaking the law and so would find themselves in a lot of bother. As your employer, it is their responsibility to provide a safe working environment and so if you get injured due to their neglect, then the law will be on your side.

What responsibility does my employer have to keep me safe at work?

When you’re working, it’s the responsibility of your employer to make sure that you’re safe to do your role free from the risk of harm. This is true for any workplace. So accidents that befall workers in car parks could result in car park accident claims.

The Health and Safety at Work etc. Act 1974 outlines your employer’s responsibilities to you at work. They should make sure that they’re undertaking regular risk assessments in your workplace. This is to make sure that any risks to the safety of you and your colleagues are removed. If they can’t be removed, then these risks should be minimised to ensure that you can do your role as safely as possible.

It’s also up to your employer to ensure that any equipment that you use for your role is safe and well-maintained. Failure to do so could cause an accident. This would constitute a breach of duty of care and they could be liable for any injuries you’ve sustained as a result of your accident. For example, if you work in a car park and you’ve been injured by a malfunctioning barrier, then you may be entitled to compensation for your injuries.

Your employer should also make sure that the space you’re working in is well-maintained and fit for your use. This includes making sure that any risks to your safety, like potholes that might result in a twisted ankle, are dealt with as soon as possible.

Do I Need to Collect any Evidence to support my claim?

In order to make a successful compensation claim, you must first be able to prove who was at fault. In order to do this, evidence needs to be gathered as proof. Evidence of other costs and expenses is also a good idea to include in your car accident claim to help win the maximum amount possible.

The following types of evidence should be included if possible:

  • Photos – Take photos of your injury as visual proof of your pain and suffering. Also, if you are able, take photos of the accident scene, and what caused the accident etc., these will help to strengthen your claim.
  • Witnesses – Get the contact details of any witnesses so that a witness statement may be obtained later on, these can be crucial to helping to prove your innocence and that the accident was someone else’s fault.
  • Medical Report – Get your injuries checked by a medical professional and treated as necessary. Apart from the fact that you should do this for the sake of your health, it will also help your claim as a medical report will document your injury, treatments and possibly give an idea of the amount of time to recovery and any lasting foreseeable ongoing issues you may face because of the injury.

Accident Claims UK have many years of car park accident compensation claims and will make sure everything that can be included as evidence to give you a strong case will be included.

Can I make a claim if my accident happened in a Private Car Park?

Your right to claim compensation for a car accident in a private car park is no different than if you had an accident in a public car park, if someone else is at fault and caused you an injury, you can make car park accident claims.

Accident Claims UK specialises in personal injury claims including car park accidents and can help you to get the compensation you deserve.

How to begin a claim for an accident in a car park

As long as you can prove that your accident was due to someone else’s mistake or neglect, then you can make a compensation claim. Most car parks have CCTV and so may have recorded your accident which would back up your claim completely.

Call Accident Claims UK, and we will offer you a free consultation session where we can discuss all the facts about your case and where you will have the opportunity to ask any questions you may have about making a claim. We may also offer you a free local medical too if necessary.
Once we are certain you have a legitimate case, we can start your claim for you on your behalf to help you to get the compensation you are entitled to.

What can I include in a Car Park Injury Claim?

There are three main types of damages that can be claimed for after having a Car Parking accident that wasn’t your fault. These are:

  • General Damages – These cover the physical and mental aspects of your injury. The sum that gets awarded will depend on the level of pain and suffering and any medical issues that have occurred or are ongoing as a direct result of your accident. Your medical report will be considered.
  • Special Damages – Any expense that you have incurred as a direct result of your accident and injury needs to be included. So things like travel expenses, vehicle adaptions, cost of vehicle repair, loss of wages or work-related benefits, counselling costs or childcare expenses need to be shown.
  • Medical Expenses – Any medical care/treatment and prescription costs should be included.

Accident Claims UK know what they are doing when it comes to making car park accident compensation claims and will make sure that everything that should be claimed for is included in your claim to ensure that you receive the maximum payout amount possible.

Accident in a Car Park Compensation Calculator

Naturally, people who want to make a compensation claim always ask us how much they’ll be awarded. Unfortunately, though, we can’t give an answer as every case is unique. However, we can show you the average payout amounts for different injuries as an estimated guide that you can look at to maybe get some idea of what your payout could be in the region of by using figures from the 16th edition of the Judicial College Guidelines (JCG), published in April 2022:

Reason for CompensationAverage Amount AwardedComments
Neck Injuries - Severe (i)In the region of £148,330Cases of incomplete paraplegia, or where the injured person has no movement in the neck and severe headaches.
Mental Anguish£4,670Fear of impending death and loss of life.
Back Injuries - Severe (i)£91,090 to £160,980Cases of severe damage to the spinal cord and nerve roots.
Wrist injuries - Severe (a)£47,620 to £59,860Complete loss of function in the wrist.
Serious Hand Injuries£29,000 to £61,910Cases where hand capacity is reduced to about 50%.
Knee Injury - Severe (i)£69,730 to £96,210Serious knee injury involving joint disruption, development of osteoarthritis and considerable pain.
Shoulder Injury - Severe (a)£19,200 to £48,030Often involving serious disability due to damage to the brachial plexus.
Arm Injuries - Severe (a)£96,160 to £130,930Serious injuries falling just short of amputation.
Ankle Injuries - Severe (b)£31,310 to £50,060
Injuries necessitating plaster, pins, or extensive treatment.

If you want to discuss your injury and compensation amounts, just call Accident Claims UK, and we will help you as best we can for your car park accident claims.

No Win No Fee Claims for an Accident in a Car Park

Accident Claims UK offers a No Win No Fee service. This means that no matter what your current financial situation, with us anyone can start a compensation claim as you are not required to pay any money upfront or during the claims process, and in fact if for some reason we weren’t successful with your car park accident compensation claims, you wouldn’t be required to pay any legal fees at all. We only require some payment of our legal costs when we have secured your compensation and take it as a small percentage out of your award. For this reason, you can also feel confident that we will not be wasting your time as we will only take on cases that we feel are genuine, and that you deserve to be compensated.

Why use us to make your car park accident claim?

Our solicitors at Accident Claims UK have been in the personal injury claims industry for many years and so have years of experience in making car park accident injury claims that have often resulted in our clients receiving the maximum award amount. We have a fantastic track record of successes in lots of different cases and have had great client feedback.

We are an honest, friendly and reliable firm that works hard on each individual case, keeping our clients informed every step of the way. We understand that you may be struggling at the moment due to your injury and will always do our best to work on your case as quickly and efficiently as we can to get you the compensation you deserve.

Talk to our Team today About Car Park Accident Claims

Thanks for reading our guide on car park accident claims. Call us on 0800 073 8801, and we will get the ball rolling to start building you a successful compensation claims case.

Useful Links Relating To Car Park Accident Claims

Reporting a car park accident to the police

Find my nearest NHS minor injuries unit

Whiplash compensation claims guide

Broken leg compensation claims guide

Claiming against the council for personal injury 

NHS whiplash information

Claims Against Aviva Car Insurance

Bus And Coach Accident Claims

Pavement Trip Claims

Car Park Accident Claims and Car Park Accidents Who’s At Fault FAQs

Who is at fault for a car accident in a car park in the UK?

The driver who backs out holds greater responsibility, even if technically both drivers are heading towards one another.

What do you do if someone hits your car in the park?

You should speak to the other motorist, then take photographs of the scene and then contact your insurers.

What percentage of collision claims are for car park accidents?

Around 20% of all claims are the result of car park accidents according to the AA.

Does car insurance cover accidents on private property?

Yes, this is the case, but this doesn’t apply if you only have liability insurance.

car park accidents who’s at fault UK Is the reversing car always at fault?

Officially, the reversing driver holds responsibility unless they have clear evidence of you being to blame.

I had an accident in a car park – who’s at fault UK – How do car insurance determine fault?

This comes from the percentage of fault on account of driver behaviour and also any photographic or video evidence.

I had an accident in a car park – who’s at fault UK – What should I do if I hit a bollard?

You should stop the vehicle and then give details to those who need to be aware of the incident.

I had an accident in a car park – who’s at fault UK – Does my insurance go up if someone hits my parked car?

No, your insurance should stay at its previous level in the event of another driver hitting your parked car.

I had an accident in a car park – who’s at fault for UK claims if I’m assaulted in a car park?

If you’ve been assaulted in a car park, you could be eligible to claim compensation. Unfortunately, sometimes, car parks are dangerous places to be. In fact, according to the March 2020 Crime Survey for England and Wales, almost one in 10 victims of sexual assaults by rape or penetration were assaulted in the street, in car parks, parks and other open public spaces.

If you’ve been assaulted in a car park, whether you’re the victim of sexual assault or physical assault, a mugging or another violent crime, you could make a claim for compensation through the CICA. This is an authority that compensates claimants who were injured due to violent crime. We could help you make such claims.

(Source https://www.ons.gov.uk/peoplepopulationandcommunity/crimeandjustice/articles/natureofsexualassaultbyrapeorpenetrationenglandandwales/yearendingmarch2020)

Car park accidents who’s at fault in the UK if I’m assaulted at work?

As well as being mugged or assaulted as a car park user, you could b assaulted during the course of your work as a car park attendant. If you are injured in the course of carrying out your work at a car park, you may wonder whether you could claim against your employer or whether you would be making your claim through the CICA. We could help you with this.

Car park accidents who’s at fault in the UK if my child is injured in a car park

‘My child was in an accident in a car park – who’s at fault in the UK?’ If your child is injured due to another driver’s actions in a car park, depending on the incident, you could claim against the other driver for your child’s injuries up until they reach 18. However, your child could, if you have not made a claim, make their own compensation claim once they turn 18. They would usually be able to claim up until they reached 21.

How common are road traffic accidents leading to car park accident claims?

While we do not have figures relating to the number of claims that have been made for road traffic accidents that have happened in or near car parks, we can bring you some general Rd traffic accident statistics. Below, you will find figures from the Department for Transport on how many road users and what severity of injuries were suffered in the year ending June 2021.

car park accidents whos at fault UK statistics graph what to do when someone hits your parked car in the UK* hit and run parked car in the UK*

What should I look for in a lawyer for car park accident claims?

If you’re considering making a car park accident claim and want to find a personal injury solicitor to help you, and answer the question ‘I had an accident in a car park – who’s at fault for UK claims?’ there are a few things that you might want to consider before you go ahead and make your choice. Firstly, there are lots of law firms and solicitors all authorised and regulated by the Solicitors Regulation Authority who could handle your claim. It does not matter where your solicitor is based so long as they are registered in England and Wales. They could handle your claim via email, letter or could even travel to visit you if it was necessary for your claim. It’s important you get a solicitor that gives you peace of mind that your claim is in good, professional hands, so you should not be restricted to their location when making your choice.

I had an accident in a car park – who’s at fault for a hit and run of a parked car in the UK?

It is a legal responsibility for a driver who damages property with their vehicle to stop at the scene. If they do not, and drive away, this could be seen as a hit and run. This would be the driver’s fault. If you report this to the police, they could help find the person who committed the hit and run. A parked car in the UK that is damaged in this manner could cause big problems for the owner of that car. If the driver can be traced, you could claim against their insurance. However, if they cannot be traced unfortunately, the usual route would be to claim against your insurance policy. In some cases, your insurer may, if you are able to prove the accident was a hit and run, allow you some leeway as to whether you keep your no claims bonus. This would depend on your insurer though.

What to do when someone hits your parked car in the UK?

If you’re asking ‘ I had an accident in a car park, who’s at fault in the UK if my car was parked?’, we could help you. If someone hits your parked car in the UK, and you are parked correctly and legally, it would automatically be their fault. If you suffer injury, you could be eligible to claim compensation. After such an incident, you should seek medical attention, and you should try and get as many details as possible about the driver, their vehicle and the positioning of the cars. You could take pictures if appropriate. Also, it might be a good idea to see if you can get details of witnesses to the incident.

I had an accident in a car park – who’s at fault for UK claims – final words

Thank you for reading our guide to car park accident claims. We hope you have learned a lot about filing car park accident compensation claims and we have answered the questions surrounding car park accidents who’s at fault in the UK.