Twickenham is the largest rugby union stadium in the world, although it also hosts concerts by some of the biggest artists in the world as well. Rugby spectators, as well as concertgoers, could potentially get injured if sufficient care is not taken to ensure their health and safety. Twickenham Stadium has a duty of care to protect their staff and their guests from avoidable harm. If this duty of care is violated and staff or guests are injured as a result then the people who are hurt could have the right to seek compensation.
This article is a guide to how the personal injury solicitors at Accident Claims UK could help you to claim compensation for being avoidably injured in an accident in Twickenham Stadium that could have been prevented. Please read through it and if at the end of doing so you find yourself with any further questions or if you wish to begin the process of making a claim then you could use the contact details that you can find at the bottom of this page to reach our advice team. They will be happy to answer any questions and to discuss the circumstances of your accident if you have a valid basis for a claim they will be happy to pass you onto one of our personal injury claims solicitors.
Select A Section
- A Guide To Claims For Accidents At Twickenham Stadium
- What Is An Accident At Twickenham Stadium?
- What Health And Safety Considerations Apply To Stadium Operators?
- Steps Victims Of Sports Stadium Accidents Could Take
- Accidents In Sporting Stadia And Venues
- Work Accident Claims Against Rugby Stadium Operators
- Food Related Illness Claims
- Slip, Trip And Fall Sports Stadium Accidents
- Injuries Caused By Broken Seats
- Accidents Caused By Disrepair Of Stadium Facilities
- Criminal Injury And Assault Claims
- Personal Injury Claims Calculator
- Special Damages Victims Of Stadium Accidents Could Claim
- No Win No Fee Claims For Accidents At Twickenham Stadium
- Why Claim With Accident Claims UK?
- Start Your Claim For An Accident At Twickenham Stadium
- Stadium Accident References
If at any point in the last three years (three years being the personal injury claims time limit in general however there are exceptions) you have been injured while working or attending an event at Twickenham Stadium and you have reasonable basis to believe it wasn’t your fault then you may have grounds to claim compensation. Compensation could be paid out if you have proof that you suffered a notable injury that could have been prevented had the correct health and safety policies been followed. This guide will explain what financial and medical circumstances could justify receiving compensation. The guide will also explain what different kinds of accidents leading injuries you could claim compensation for.
The accidents we are referring to in this guide are accidents at Twickenham Stadium which could have been avoided and not caused the suffering which they subsequently lead to. They are accidents that can cause anything from minor injuries to injuries with serious and lasting impacts on the victim’s health. Any of the example accidents mentioned in this article could potentially happen to both rugby spectators and Twickenham Stadium workers if there is a lapse in the obligated duty of care. The types of accidents that we list in this article are just examples of some of the common types of accidents that could potentially occur in many different places. If the particular kind of accident which you fell victim isn’t listed here, then that doesn’t mean you cannot claim for it. If what you read here does not describe the circumstances of your injury, simply call our team and discuss your situation with our advisors.
There are various different pieces of legislation which applies to the safe management and operation of any stadium. These include The Occupiers Liability Act 1957, which means the owners and operators of premises are liable for the safety of guests and customers on their property. And the Occupiers Liability Act 1984 which ensures that this responsibility extends to those who are trespassing on their property. The Health And Safety At Work Act 1974 means that the Operators of Twickenham Stadium are responsible for ensuring the safety of their employee’s while they are at work. There are other forms of legislation about the safety of sports stadiums which also apply to Twickenham Stadium as a rugby union ground. These include The Safety Of Sports Grounds Act 1975, The Fire Safety And Safety Of Places Of Sport Act 1987 and the Football Spectators Act 1989.
There are a number of things we would advise victims of a stadium injury to do following an injury that could have been prevented in order to have a little more evidence to support their compensation claim.
- Take photos of whatever it was that caused the accident.
- Take down the contact details of any witnesses who will agree to provide statements in support of your claim at a later date (don’t worry about getting testimony now).
- Write down a log of everything you can remember about the accident, the events leading up to it and the location where it happened etc. while it is still fresh in your mind.
- If you have not already been seen by a doctor, have a medical exam of your injury performed as soon as possible. This is important because it may reveal that the injury is more serious than it seems at first glance (this is especially important when it comes to head injuries) and because it establishes a medical record of your injury.
- Report the incident.
If it has been too long since the accident for you to take these steps don’t worry, your solicitor will know what to do about gathering evidence if you do make a claim. Call us for more advice.
There will be a wide range of facilities and services across Twickenham Stadium, in the stands, inside the stands and in outdoor areas near the ground such as fan zones and car parks. A range of different types of accidents and injuries could potentially occur to both staff and visitors. In the following section’s we will detail what some of those accidents might be and under what circumstances they could entitle the victims to seek compensation.
Under the Health And Safety At Work Act 1974 your employer must take steps to identify all potential dangers of workplace accidents and take whatever reasonable steps are necessary to reduce the risk of injury to the lowest feasible level. Some examples of ways in which an employee could be hurt at work and be entitled to make a work injury compensation claim could include:
- Being the victim of an assault which could have been prevented by more adequate security measures.
- Suffering from mental health problems as a result of overwork, bullying and workplace sexual harassment which was reported to their employer, but not acted upon.
- Being injured by a faulty piece of equipment or machinery.
- Suffering a manual handling injury due to being asked to lift something too big or without being trained in manual handling techniques.
- Being exposed to hazardous substances without PPE (personal protective equipment).
- Having a slip, trip and fall due to a foreseeable hazard.
For more information about how our solicitors could help you make a workplace injury claim, see this guide or call our accident claims team.
You are entitled to safe food when you purchase food and/or drink from any of the shops, bars or vendors at a stadium. This means that these outlets are obliged to follow certain health and safety regulations when it comes to how they store, prepare, label and serve the meals and beverages they provide. Providers of unsafe food could be made to pay compensation to claimants if the claimants have suffered illness or harm as a result of these regulations being breached. Issues which could make a food provider liable for paying compensation could include:
- Failing to label a food item that includes allergens: i.e. nuts, lactose, shellfish etc.
- Failing to prevent avoidable cross-contamination of food allergens.
- Using food that had not been stored properly or which has exceeded its sell by date or is visibly rotten.
- Serving food and drink (i.e. coffee) that is too hot and causes burns.
- Serving food and drinks with cutlery that is hot enough to hurt people (i.e. overly heated knives and forks).
To find out more about making a personal injury claim against a restaurant or café and whether or not you could be entitled to do so, read this guide, and call our team.
A slip, trip and fall suffered by a guest at a stadium could make the stadium liable for paying them compensation if the stadium is found to have failed to take the appropriate steps to minimise the risk of slips, trips and fall injuries. This means dealing with things like:
- Spills and wet floors.
- Items which could present tripping hazards (i.e. rubbish or wires.).
- Problems with the floor, i.e. ripped or uneven carpets, floor tiles or lino.
- Patches of ice outside the stadium.
- Potholes and issues with the pavement outside the stadium but on the stadiums property.
If you have suffered an injury as a result of a slip, trip or fall at Twickenham Stadium, then you may wish to read our guide on slip, trip and fall claims for further information and call our advice team for more information.
Stadiums have a responsibility to ensure that all the seats in the ground are safe to use before the game. All seats need to be checked for signs of damage, wear and tear and vandalism. If a seat is faulty or broken then a spectator who sits on it could be injured in a number of different ways:
- By being cut or lacerated by a sharp edge of a snapped seat.
- By falling off a seat.
- By having a seat collapse while sitting in it.
- By being hurt by a seat that has been deliberately tampered with.
Twickenham Stadium is a big place, covering a large service area. It will see very large amounts of people pass through it on a regular basis. As a result, there is a strong potential for wear and tear to affect its facilities. All its facilities need to be kept well maintained. The stadium could be potentially liable if someone gets hurt due to an accident that occurs because any of the stadium’s facilities are in a large state of disrepair. Some examples of accidents caused by disrepair include:
- Leaks in pipes (i.e. in bathrooms or water fountains) that cause slips.
- Loose handrails on stairwells causing people to fall.
- Poor lighting causing people to trip on things they couldn’t see.
- Slips, trips and falls caused by the state of flooring.
- Issues with the disabled access facilities i.e. faulty ramps.
You could be entitled to compensation if you have been the victim of a physical or sexual assault while you were at Twickenham Stadium. However many cases pursued for criminal injury compensation will be put to the Criminal Injury Compensation Authority CICA please see below. Criminal injury compensation can be awarded even in cases in which the person responsible cannot be identified or convicted, provided that there is proof that the crime took place. You do not need to have been harmed physically by the attack nor do you have to have been the attackers intended target to be eligible to make a compensation claim, compensation can be awarded to people who have suffered trauma as a result of witnessing an attack on someone else.
Criminal injury compensation claims are made to the Criminal Injury Compensation Authority, the UK government’s national body (except for Northern Ireland) responsible for assessing compensation claims and awarding compensation to victims of crime. To learn more about the CICA, click here. To learn more about how we can help you make a CICA claim, click here.
Here is a personal injury claims calculator; it demonstrates how much different forms of injuries and severities of injuries are valued in terms of the amount of compensation the victims are entitled to. The general principle is that a more severe injury which causes more pain, more long-lasting effects and a greater impact on the victims ability to work or otherwise lead a normal and comfortable life will receive higher compensation. Compensation can be awarded to the victim’s family if the victim has passed away and they claim on the victims behalf for the pain and suffering they experienced before death. Minor injuries that only last for a few days or weeks could still entitle victims to compensation, but only fairly small amounts. Other factors besides the severity of the injury itself are factored into calculating the compensation, so these figures may well not reflect the final amount.
|Injury||Severity||Amount||Comments on severity|
|Brain Injury||Moderately Severe Brain Damage||£205,580 to £264,650||In this bracket injuries will leave the person very disabled. There will be substantial dependence on others and a need for constant professional and other care. Disabilities may be physical, for example, limb paralysis, or cognitive, with marked impairment of intellect and personality.|
|Neck Injury||Moderate||£12,900 to £23,460||This can include soft tissue injuries or damage to discs which leads to loss of mobility, permanent pain and stiffness, wrenching-type injury and disc lesion of the more severe type resulting in cervical spondylosis, serious limitation of movement. It can also include pre-existing conditions that have been made worse the injury.|
|Shoulder Injury||Serious||£11,980 to £18,020||This bracket generally includes rotator cuff injuries that fail to heal after surgery. It also includes dislocations that lead to damage to the brachial plexus, which results in symptoms like pain in the shoulder, neck and elbow, as well as sensory issues in the arm and hand.|
|Arm injury||Severe||£90,250 to £122,860||In this bracket, there will be injuries that are severe enough to leave the person no better off than if they had lost the entire arm. These injuries will commonly result in the complete loss of use in the arm.|
|Wrist Injury||Very Minor||£3,310 to £4,450||Injuries here will be simple fractures that are non-displaced or only partially displaced, as well as soft tissue damage which results in the need for immobilisation through a cast or bandage, with a full recovery expected in 12 months.|
|Back Injury||Severe||£36,390 to £65,440||This bracket covers injuries with fractures to the discs or vertebrae that make up the spine, as well as soft tissue damage which leads to pain, discomfort, impairment to agility, sexual function, as well as depression, alcohol abuse, and damage to employment prospects.|
|Hip or Pelvis Injury||Severe||£36,770 to £49,270||This bracket commonly covers injuries that require a hip replacement. It can also cover injuries where a hip replacement has taken place but was not successful and is at risk of needing future corrective treatment.|
|Leg Injury||Moderate||£26,050 to £36,790||Injuries here include those of multiple fractures and crushing injuries to one leg. This award leaves room for variation, and can vary according to severity, how long symptoms take to recover, as well as the risk of needing future surgery after degenerative changes take place.|
|Knee Injury||Severe||£24,580 to £40,770||This includes damage to the knee which leads to some disability with symptoms like pain, discomfort, loss of mobility, and deformity within the joint, with an increased risk of degenerative changes and future need of surgical intervention.|
|Food Poisoning||Moderate||£3,710 to £8,950||A complete recovery will be made between one and two years. Hospitalisation may have occurred due to significant discomfort a long with pain and alteration to bowel function.|
|Post-Traumatic Stress Disorder||Moderately Severe||£21,730 to £56,180||The symptoms will cause significant disability for the future and professional help will be needed.|
An injury can cost you money, either by causing you to have to take time off work, or by having to spend money on treatment or services to help you adapt to having a an injury. Keep a record of any expenditure, including proof such as receipts and paperwork, that can be used as evidence of how much money you have missed out on. This could be claimed back as special damages. Special damages is compensation designed to cover the financial impact of the injury you suffered. Even small amounts such as the cost of taking public transport to go to doctor’s appointments could be claimed for in compensation. Call our team if there is more you would like to know about this.
One of the key benefits of making a claim with Accident Claims UK is that our solicitors are no win no fee. This means that if you make a claim with our solicitors, you can pay for their services by giving them a “success fee” from your compensation, you can discuss with your solicitor how much this success fee should be, but it will be capped at 25% of your compensation. This means that you will not have to pay upfront costs, you will not have to pay out of your own pocket, and you will not have to pay your solicitor if your claim fails.
Our personal injury claims solicitors are ones you can rely on. They are professionals who have been working in law for a long time. They are totally committed to winning your case. You can stay in touch with them at any point in your claims process and you can get their services and advice without taking on legal bills thanks to our no win no fee claims.
You can start your claim with us today, right now by any of the following three methods.
A Guide to our solicitors covering the London area
Our guide to football stadium accident claims, much of what is in here is applicable to a rugby stadium like Twickenham.
The Health and Safety Executive page on stadium workplace safety.
The Safety of Sports Grounds (Rugby Football Grounds) (Designation) Order 1985
Article by JY
Edited by MM.