Multi Storey Car Park Accident Claims Guide – How Much Compensation Could I Claim For An Personal Injury In A Multi Storey Car Park?

Multi storey car park accident claim and other car park accident claims

Multi storey car park accident claim and other car park accident claims

By Joanne Jeffries. Updated 15th July 2021. On this web page, you will read a guide to making a compensation claim for an accident in a multi-storey car park. This car park accident claims guide will act as something of a primer, that will introduce our No Win No Fee claims service, and explain why this is a good option, for having your claim processed. You will learn about why you may be eligible to make such accident claims, and why a third party could be liable for damages.

If you have any specific questions related to your own situation, that are not answered in the contents of this guide, one of our claims team can answer them for you. Give them a call on 0800 073 8801, and they will give you any help and advice you may need.

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A Guide To Making A Claim For An Accident In A Multi Storey Car Park

If you suffer injury in a car park accident, whether as a driver or pedestrian, or even someone who works at a car park, due to driver negligence or negligence on behalf of the car park owner or operator, you could be eligible to make car park accident claims.

Within this guide, you will find all of the information that you need, to begin understanding how to proceed with accident claims. It will aim to answer questions such as, can I claim for a car accident in a car park? Who is at fault in a car park accident? and more. However, you will need to begin making your claim within the personal injury claims time limit, which is in general, three years. You should check with our claims team to find out if this is the time limit that applies in your own case.

This guide begins by going over several key legal considerations for making a claim. We present a top-level description of what a car park claim could be, and we also explain why you could be eligible to make a claim, through examples. We look at some of the key statistics related to car park accidents, and we also examine just who could be at fault, and thus liable to pay compensation.

The middle part of the guide presents some examples of the kinds of car park accidents that take place in the UK. Each of these examples cases is given its own section, with the kinds of hazards that could lead to a similar accident occurring.

The last part of this guide covers several key financial considerations when making a claim. This includes a number of steps you can take, in preparation for making a claim. We also present a table, created based on the actual UK judicial guidelines used for judging the worth of a claim in court, and a list of some of the kinds of damages that you might receive as part of your claim settlement. Finally, we give some information about our financially risk-free claims service. A simple way for you to have your claim processed, without paying a penny before you receive a compensation payment.

What Is A Multi Storey Car Park Accident Or Injury?

If you have been Injured in a multi storey car park, as the driver of a vehicle, a passenger or even a pedestrian, it is important that you understand the concept of eligibility, if you are considering making a multi storey car park accident claim.

The key factor related to eligibility, is that a third party must be to blame for causing you harm, at least partially (more on this below). If this is so, you could have the basis of a claim. To illustrate this, consider the two examples below:

  1. A person is driving their car into a car park, and the entry barrier raises, but drops again far too quickly, breaking the windscreen and injuring the driver.
  2. A person is driving their car into a car park, and drives forward before the entry barrier has fully raised, breaking the windscreen and injuring the driver.

In the first example, the entry barrier was faulty, and it is the responsibility of the car park operator to maintain it. So, therefore, they could be liable to pay the injured drive compensation in this case. In the second example, it is the driver’s own negligence that caused the accident, and it is unlikely that the car park operator would be liable in any way.

In some accidents, the driver could have contributed to the cause of the incident in some way, but a third party may have been the root cause. In this case, both legal teams would negotiate a reduced percentage of liability for the defendant. Any compensation payment the claimant then receives, would be calculated based on this percentage.

How Commonly Do Car Park Accidents Happen?

According to a study conducted the RAC in 2016, approximately 66% of all drivers in the UK have had their car damaged in some way, while it was parked in a car park.  Around a quarter of all drivers have had their car damaged three times in a car park, and almost as many have had their car damaged five or more times. The most problematic of all car parks seem to be supermarket car parks. Almost half of the drivers who have had their car damaged in a car park, named a supermarket car park as the scene of the incident. Most of the damage received is minor in nature, with 44% of all incidents resulting in a small scratch or dent.

In every case, if it could have been proven that a third party was indeed to blame for the damage caused, a personal injury solicitor may have been able to process a claim.

Who May Be Liable Or At Fault?

Establishing fault is a pivotal point in making a claim. All operators of private car parks must comply with private car park regulations. Public car parks managed by the local authority also have to meet legal obligations with regard to safety. There are general regulations in place, such as the Occupiers Liability Act 1984, as well as all rules laid out by the Health & Safety Executive that must be complied with. There are four types of car parks, and these are:

  • Public car parks operated by the local council.
  • Privately operated pay and stay car parks.
  • Car parks that are offered to patrons of a facility such as a hospital.
  • Car parks that are offered for use to the public by a commercial business.

Whenever an accident occurs in one of these kinds of car parks, if it could be proven that the car park owner was the direct or indirect cause of the incident, it could be possible that they are liable for damages.

Multi Storey Car Park Accidents Which Could Happen

There are many potential accidents that could result in a multi storey car park accident claim. We have given some examples of these in the sections below, so that you can visualise how your own circumstances could be similar. These examples include:

  • Slips, trips and falls.
  • Pothole related accidents.
  • Accidents in a shopping centre car park.
  • Work-related accidents suffered by the employees of a car park operator.

These are just a handful of examples. No matter how you have been injured in a car park, if a third party is even partially to blame, we could be able to help you to claim.

Multi Storey Car Park Slip Or Fall Accident Claims

Slips, trips and falls are a very common kind of accident in the UK. They can happen anywhere, and at any time. However, when they occur in a car park, they could become the basis of a car park slip and fall accident. They could be caused by hazards such as:

  • Oil that has been spilt or leaked from a vehicle.
  • Shopping bags or purchased items left, causing an obstruction.
  • Rubber from a tyre, or a component such as part of the exhaust of a car causing an obstruction.
  • Liquids or food that has been dropped out of a shopping trolley or bag.
  • Potholes, or damaged curbstones.

No matter how our slip, trip or fall accident occurs, if a third party was at fault for causing a hazard that contributed to it, then you could have a valid claim.

Accidents Caused By Potholes

Potholes are car park hazards. If a pothole causes an accident in a public car park managed by the local council, then Section 58 of the Highways Act, 1980, comes in to play. This states that the council must keep all public roads (including car parks), in a safe condition. However, the council is unlikely to be found liable if an accident is caused by a pothole that is less than 4cm in depth.

For accidents caused by potholes in a private car park that the public is allowed to use, then the regulations mentioned above do not apply. Instead, it is all applicable Health & Safety regulations that are in place to protect the public. If the owner of the car park can be proven to have failed to comply with these regulations, by not repairing a pothole that caused an accident, a valid claim could exist.

Accidents In A Shopping Centre Multi Storey Car Park

First of all, let’s answer the question, are you insured in a private car park? Yes, your insurance is still valid and in effect while using such a facility. The shopping centre operator has a duty of care towards all customers while they are on the premises, and this includes the car park. These accidents could be caused by hazards such as:

  • Shopping trolleys being left in an inappropriate place, that should have been collected up.
  • Poorly maintained or faulty entry and exit barriers.
  • Inadequate or obscured road markings causing confusion, leading to a vehicle collision.
  • Faulty speed restrictors and speed bumps causing damage to a vehicle.

The common denominator here, is that the shopping centre operator is responsible for all of these hazards, and they could be liable.

Accidents And Injuries Working At A Multi Storey Car Park

Every company in the UK, is required to provide its workforce with a healthy and safe working environment at all times. This is a legal obligation, and a failure in compliance can lead to harsh penalties. When an employee of a car park is injured, or a car is damaged in a staff car park, then if it can be proven that the car park owner has not met its compliance obligations, it could be possible for the injured employee or the vehicle owner to make a claim against the shopping centre.

I Was Injured In An Accident In A Car Park, What Should I Do?

If you have been injured in an accident in a car park, then there are a number of steps that you can take, in preparation for a personal injury lawyer processing your claim. These include:

  • Be sure to take photographs of the scene of the accident, and the number plates of any vehicles involved.
  • Get the driver’s details for any vehicles involved, including insurance information.
  • If there were any witnesses to the accident, get their contact details so that they could be approached to act as witnesses, giving a witness statement if required.
  • Visit the hospital to have your injuries checked out and treated, no matter how minor.
  • Contact the police if the accident is serious, involving a catastrophic injury or fatality, or if you believe that the driver of a vehicle is drunk or under the influence of drugs. You must contact the police if another person has been injured, third-party property has been damaged, or an animal has been injured or killed.

Steps like these will firstly help you to deal with the situation as it happens, and also leave a documented record of the accident and your injuries.

Personal Injury Claims Calculator For Accidents In Multi Storey Car Parks – Updated July 2021

The table below lists compensation ranges for many types of injuries, or you could use on online personal injury claims calculator to get a general idea of how much you might be able to claim.

What Injury?How Severe?Potential CompensationNotes
Injured handMinor up to seriousUp to £58,100Injuries from damaged skin through burns, lacerations, scrapes, abrasions, etc. through fractured bones and all forms of soft tissue injuries, to loss of use or amputation of the hand.
Injured wristMinor up to severeUp to £56,180Injuries from cuts and lacerations caused by sharp surfaces, bruises caused by blunt trauma, etc. through strains and sprains an all other STI, as well as fractured bones, to loss of function in the wrist.
Injured armModerate up to severeUp to £128,710From sharp objects causing cuts and lacerations, and blunt trauma causing cruising, etc. through all kinds of fractures as well as soft tissue damage, to partial (at the elbow) or full (at the shoulder) loss of function or amputation of the arm.
Injured fingerMinorUp to £4,461Fractures that recover within 6 months and other injuries with full recovery.
Injured thumbMinor up to severeUp to £51,460From damage to the skin of the thumb (cuts, burns, grazes, burns, etc.) through STI, dislocation and all forms of broken bones, to complete loss of one or both thumbs.
Injured backMinor up to severeUp to £151,070From skin damage to the back including lacerations, burns, scrapes, bruises, etc. though damaged or fractured vertebrae and STI such as strains and sprains, to some level of loss of function of the back.
Injured neckMinor up to severeUp to £139,210From skin damage to the neck including lacerations, burns, scrapes, bruises, etc. though damaged or fractured vertebrae and STI such as strains and sprains, to some level of loss of function of the neck.
Injured toeModerate up to severeUp to £52,620From damage to the skin of the toes (cuts, burns, grazes, burns, etc.) through STI, dislocation and all forms of broken bones, to complete loss of one or more toes.
Injured ankleMinor up to severeUp to £65,420Injuries from cuts and lacerations caused by sharp surfaces, bruises caused by blunt trauma, etc. through strains and sprains an all other STI, as well as fractured bones, to loss of function in the ankle
Injured footMinor up to very severeUp to £102,980Injuries from damaged skin through burns, lacerations, scrapes, abrasions, etc. through fractured bones and all forms of soft tissue injuries, to loss of use or amputation of the foot.
Injured legMinor up to severeUp to £129,010From sharp objects causing cuts and lacerations, and blunt trauma causing cruising, etc. through all kinds of fractures as well as soft tissue damage, to partial (at the knee) or full (at the hip) loss of function or amputation of the leg.

For a more accurate idea of how much you might receive in compensation when you make a car accident claim, speak to one of our claim advisors.

What Other Forms Of Compensation And Damages Could I Claim?

When personal injury claims are successful, the claimant will receive a settlement that is made up of several types of damages, for example:

  • Special damages (these compensate for financial and other kinds of non-physical losses):
    • Loss of future income.
    • Loss of current earnings.
    • Paying for home help or nursing.
    • The cost of travel tickets.
    • Private medical fees.
  • General damages (these compensate for physical harm):
      • Lowered life quality in the future.
      • Permanent disabilities.
      • Long-term and painful recuperation and recovery.
      • Psychological injuries.
      • General pain and suffering.
    • Shock, stress and mental trauma.

If you would like to learn the types of damages you might be able to claim for in your own case; please speak to a member of our claims team, who will be able to advise you.

No Win No Fee Multi Storey Car Park Accident Claims

If you’re interested in looking for a law firm to help you because you’ve been injured in a car park accident,  and you don’t want to pay a legal fee upfront, look no further. When you use our No Win No Fee claims service to have your claim processed, you don’t need to pay anything at all until you have won your claim. We charge no fee at all to start working on your claim, and also, we don’t charge a fee as we process your claim for you. If we don’t manage to win you a settlement, we don’t ask you to pay a fee at all. When you do win your claim though, we take our fee automatically from the compensation payment we have received for you, and give you the rest.

Contact Our Specialists Today

Have you been injured in an accident in a car park? Was somebody else responsible for the cause of the accident? Do you believe that you have a valid cause to make a personal injury claim? You can speak to our accident claims team on 0800 073 8801. They will go over your circumstances with you, and tell you how we can help you, if you have grounds to claim with one of our specialist solicitors. We always strive to improve your experience with the claims process, so please don’t hesitate to give us feedback on how we can help you further.

Resources And Additional Articles

These additional resources, found at the external links below, could be useful to you:

Police advice on reporting an accident in a car park

H&S information for vehicles at work

The Highways Act 1980

You may also find these other related guides to be of use:

Car park injury claims

A guide to whiplash claims

Some injuries in car parks could be considered quite serious. However, due to the low speeds that people usually travel at when in a car park, most are low impact. This does not mean that they cannot cause injury however. What it does mean is that many injuries in car parks could be considered minor injuries. Therefore, the Whiplash Claims Reform Programme could come into play.

What is the Whiplash Claims Reform?

Because many claims for soft tissue injuries including whiplash are of relatively low value, the government has taken steps to reform how they are handled. Instead of pursuing a personal injury claim through the normal channels for low-value soft tissue injury, you would instead, from the 31st May 2021, have to use the government’s own portal. You would have to have medical evidence to prove your injuries, and no legal costs could be recouped from the liable party’s side. However, a solicitor could still assist with such claims. If you’re considering making a claim for a ‘low value’ injury to the soft tissues in your body, including whiplash, please get in contact. We could tell you whether the whiplash reforms would affect your claim.

The Driver That Caused The Car Park Accident Was Uninsured – What do I do?

If you were injured due to an uninsured driver, you could claim compensation through the Motor Insurer’s Bureau. The MIB handle claims for those injured due to the negligence of uninsured or untraceable drivers. We could help you with this kind of claim too.

Thank you for reading our guide on car park accident claims. We hope you’ve found it useful.