How To Make An E-Scooter Accident Claim

If you’ve suffered an injury while using an electric scooter, you may want to see if you can claim compensation. You could claim for an e-scooter accident by making a personal injury claim. However, to be successful, you need to prove that third-party negligence led to your injury.

This guide will answer important questions such as:

How to make an e scooter accident claim guide

How to make an e-scooter accident claim: a guide

  • Can you claim against dangerous driving?
  • What if you injure yourself due to poor road conditions?
  • What is a dooring accident?
  • How can a No Win No Fee personal injury lawyer help you receive compensation?
  • What is the personal injury claims time limit?
  • During personal injury claims, what kind of financial losses can you claim for?
  • Can you claim if you’re the rider of the electric scooter?
  • Do I need a licence to ride a private e-scooter?

E-Scooter Accident And Injury Claims

Our advisors offer free legal advice 24/7 so, if you have queries, such as wanting to know your claim eligibility, please get in touch with us at a time that suits you. Our contact details are below.

Read on to learn more about making a personal injury claim and how our personal injury solicitors could help you.

Select A Section

  1. A Guide To E-Scooter Accident And Injury Claims
  2. What Is An Electric Scooter Accident?
  3. Are Electric Scooters Legal In The UK?
  4. Can You Ride E-Scooters On Public Land?
  5. Types Of Accidents Involving E-Scooters
  6. Types Of Injuries Involving E-Scooters
  7. Liability For E-Scooter Accidents
  8. How To Claim For An E-Scooter Accident
  9. Calculating E-Scooter Accident Claim Payouts
  10. Types Of Special Damages Which May Be Awarded
  11. No Win No Fee Claims For An E-Scooter Accident
  12. Why Choose Our Specialist Vehicle Accident Claims Team?
  13. Start Your Claim
  14. References
  15. How Many People Use Electric Scooters?
  16. Electric Scooter FAQs

A Guide To E-Scooter Accident And Injury Claims

If you’ve been injured in an e-scooter accident, it can negatively impact your quality of life. Successful personal injury claims are based on the idea of a duty of care. For you to receive compensation:

  1. The party you’re looking to claim against needs to have had a duty of care towards you.
  2. They need to have breached this duty of care in some way.
  3. And, finally, this breach needs to have led to your injury.

If a party had a duty of care and breached it, causing you to become injured, you could claim if their negligence led to your injury. If you aren’t able to prove their negligence, your personal injury claim would likely not be successful.

For free legal advice, you can speak to our advisors at a time that works for you using the contact details above. They can inform you if you’re eligible to claim, can provide you with a reliable compensation estimate and can even put you through to a personal injury lawyer to begin claims proceedings.

What Is An Electric Scooter Accident?

An electric scooter accident is when you suffer an injury while riding an e-scooter, or being hit by one.

An example of how you could be injured by negligence includes, for instance, driving an e-scooter on the road and being hit by another vehicle because they ran a red light. In those circumstances, you could potentially claim as the road user had a duty of care that was breached by crashing into you.

Every road user in the UK has a duty of care to one another as established in the Road Traffic Act 1988 and The Highway Code. To learn more about the legality of using an electric scooter, please read on.

Are Electric Scooters Legal In The UK?

There are two instances where you could be riding an e-scooter, and both will be covered in the following sections. You could:

  1. Own a private e-scooter.
  2. Be renting an electric scooter.

If you own an electric scooter 

The rules for owning an electric scooter in Great Britain are highlighted by The Department for Transport. The vehicle is often referred to as a powered transporter.

They should follow the same regulations and laws as all motor vehicles. Therefore, you can use them on private land as long as you obtain the landowner’s permission. Laws, however, limit their usage in other areas. These include:

  • Pavements and other pedestrian-only areas: You cannot use a powered transporter on the pavement. You can also not use footpaths, as a pedestrian has the right of way when using them.
  • Cycle lanes and restricted byways: E-scooters driven for private use are not permitted on cycle tracks, cycle lanes on roads or other spaces where only pedal cycle use is allowed.
  • Public roads: There are necessary vehicle requirements to be able to drive on public roads. They can include needing insurance, conforming with the required standards of use, payment of vehicle tax as well as licensing and registration. Therefore, while theoretically they could be ridden on the roads, the private e-scooter user will most likely not fulfil all of the requirements to make it legal to ride on the road.
  • Other spaces: Some of the restrictions above also apply to other areas accessible to the public, such as industrial estates, university campuses and car parks.

If you rent an electric scooter

E-scooters are currently being trialled in parts of the UK. There are still very specific rules for using them. These rules include:

  • Having motor insurance. However, this will be provided by your e-scooter rental operator.
  • Only riding e-scooters on roads and in cycle lanes. These vehicles cannot be used on pedestrian pavements.
  • Only riding them in areas that are hosting the trial.

It’s also recommended that you wear a cycle helmet while using them, but this isn’t a legal requirement. They also don’t need to be registered or display the registration plates that are usually required for motor vehicles.

What type of licence do I need to ride an e-scooter?

In both instances, you must have the category Q entitlement on your driving licence to use an e-scooter. You attain this by having a full or a provisional licence for categories AM, A or B.

  • You don’t need to show L plates on the vehicle if you only have a provisional licence.
  • If you have an e-scooter for private use, you also need valid insurance.
  • Wearing fluorescent or light-coloured clothing is also important so that other road users can see you.

Can You Ride E-Scooters On Public Land?

Part of making a valid claim for an e-scooter accident depends on whether you own or are renting the vehicle and where you are riding it. This is because if you were riding the vehicle in an area that it isn’t legally allowed to be, you might find it difficult to claim.

If you own a private electric scooter, due to it not potentially not having features such as signalling capabilities or the ability to have an MOT, they aren’t allowed to be driven on public roads. Therefore, they’re only allowed to be driven in the areas specified above. For use on private land, you would need to have the permission of the landowner.

For renting purposes, you can only use them on cycle lanes and roads within the specified areas that the e-scooter is allowed to travel within. What’s more, you can only currently use it within the cities that are currently trialling them.

To learn more about claiming for an e-scooter accident, please call our advisors for free legal advice. They’re available 24/7. They’re friendly, knowledgeable and would be more than happy to help. Please get in touch with them using the details above.

Types Of Accidents Involving E-Scooters

As previously stated, making a successful personal injury claim revolves around proving that another party’s negligence led to your injury. If you’ve been injured, for instance, by another road user, you may be able to claim due to dangerous or reckless driving.

Examples of substandard care by road users include:

  • Accidents at a junction caused by, for instance, a car going above the speed limit and slamming into you as you were turning into the road.
  • A dooring accident. This is when a car user doesn’t properly check for approaching traffic when opening a car door, resulting in the car door slamming into you.
  • Dangerous driving, such as a drunk driver swerving into you after losing control of their vehicle.

You could also be looking to claim due to an injury caused by poor road conditions. If this is the case and you injury wasn’t caused by reckless riding on your behalf, you may be able to claim against the local council or Highway England.

This would be because most public roads are supposed to be kept to a safe standard by these bodies. They should be safe to be used by the rented electric scooter.

The duty of care for controllers of public spaces, which includes local councils, is established in the Occupiers’ Liability Act 1957.

Types Of Injuries Involving E-Scooters

You may be wondering, “what kind of injuries am I likely to suffer due to an electric scooter accident?” The average speed of an e-scooter is generally 15 mph which means that if you’re wearing a helmet, you may think you’re unlikely to suffer a serious injury.

However, with other vehicles on the road, you can still suffer difficult injuries that can negatively impact you for weeks or months, if not longer.

Injuries you could suffer include ones to your:

You could suffer a fracture due to colliding with other vehicles. In some instances, you could even suffer a serious head injury due to being hit by a car or hitting a pothole on the road, which could cause you to fly off the e-scooter with considerable force. This is why it’s important to take necessary safety precautions to prevent an e-scooter accident from happening.

You can contact our advisors with any questions or queries you have about claiming. Call them at a time that works for you, and they can provide you with all the information you need so you know if you’re able to claim.

Liability For E-Scooter Accidents

Being able to claim successfully for an e-scooter accident depends on who was at fault for the injury. If you weren’t at fault, you would still need to prove that another party’s negligence led to your injury.

There are legal complications regarding claiming if, for example, you are a pedestrian that gets hit by an e-scooter due to it being driven poorly.

  • If the e-scooter has been rented, it’s generally allowed to be driven on roads and cycle lanes. Therefore, as a pedestrian, you could realistically be hit by one, especially if it’s ridden on the pavement. If this is the case, you may need to claim through the electric scooter provider, as it’s likely that they have insurance.
  • However, an e-scooter for private use shouldn’t be driven on roads or pavements. Therefore, this means that the driver has potentially broken regulations if you’ve been hit by one. Claiming against them directly can be difficult as they may not have the funds to pay compensation.
  • If you’re an e-scooter rider and another road user (such as a car driver or motorcyclist) injures you through negligence on the roads, you should get their insurance details. You could claim against their insurance.
  • Local authorities and Highways England are responsible for ensuring the maintenance of most of our roads. Therefore, if you suffer an injury due to (for example) a pothole not being fixed though the council’s been made aware of it, you could claim against them.

As previously established, if you’ve been hit by another vehicle due to the other driver’s dangerous driving, you may be able to claim through their insurer. This is because you could argue that they’ve broken their duty of care as a road user due to their recklessness.

How To Claim For An E-Scooter Accident

If you’re a pedestrian and you’ve been hit by an electric scooter, you need to ask yourself the following questions:

  • Was the scooter rented or is it a private e-scooter?
  • Do they have insurance? If the e-scooter is for private use, insurance is not required, which is why it can be difficult to successfully claim compensation.

However, you could look to claim through the Motor Insurers’ Bureau (MIB) if you’re hit by an uninsured e-scooter driver. The MIB deal with injuries sustained from uninsured or hit-and-run drivers.

For any claim, any evidence you could ascertain, that shows someone else who owed you a duty of care caused your injuries, could help strengthen the validity of your case and, therefore, the likelihood of you receiving compensation. This includes:

  • CCTV footage
  • Witness accounts
  • Medical reports of injury

If you are a pedestrian who has been hit by a private e-scooter, you could also check your home insurer to see if you have cover for legal costs as part of your policy.

Call our advisors for free legal advice to learn more about claiming for road traffic accidents (RTAs) or an e-scooter accident. There are different RTAs that could occur on the road that can greatly affect your quality of life and be caused by no fault of your own. Call our advisors now using the contact details above.

Calculating E-Scooter Accident Claim Payouts

If you make a successful e-scooter accident claim, there are two potential heads of claim.

  • Psychological and physical injuries caused by the accident that wasn’t your fault fall under general damages.
  • The financial losses experienced due to the injury, however, fall under special damages.

Both of these heads of claim are calculated independently based on the evidence you’ve provided. Therefore, if you receive compensation for general damages, it doesn’t necessarily mean that you’ll receive anything for special damages. This could be because you have provided insufficient evidence to highlight the financial losses caused by the injury.

The Judicial College analyse previous claim payouts, comparing the amount to the level and extent of the injury suffered. Furthermore, they’ve been able to build compensation brackets to help provide you with as reliable an estimate as possible.

Below is a list of injuries and their respective compensation brackets. The Judicial College provided these figures.

Area of InjurySeverityAmount of CompensationDescription
FootModerate (ii)Up to £12,900Injuries in this bracket include ruptured ligaments, simple metatarsal fractures and puncture wounds.
AnkleModerate£12,900 to £24,950This bracket includes injuries such as ligamentous tears and fractures leading to less serious disabilities such as difficulty walking on uneven ground and residual scarring.
Wrist(c) Less severe injuries£11,820 to £22,990This bracket includes injuries that result in some form of disability that causes continuous stiffness and pain.
Shoulder(b) Serious£11,980 to £18,020Injuries in this bracket include a dislocated shoulder and lower brachial plexus damage resulting in neck and shoulder pain.
Chest(g) Fractures of ribs or soft tissue injuriesUp to £3,710Injuries in this bracket include rib fractures or soft tissue injuries leading to disability and serious pain for a few weeks only.
Arm(d) Simple Fractures of the Forearm£6,190 to £18,020Simple forearm fractures.
Knee(b) Moderate (i)£13,920 to £24,580Injuries in this bracket include torn cartilage or meniscus causing minor instability, dislocation and other mild future disabilities including wasting and joint weakening.
Fractures of Nose or Nasal Complex(i) Serious or multiple fractures£9,990 to £21,700Multiple or serious fractures causing multiple operations resulting to permanent damage to airways making it difficult to breathe.
Fractures of Cheekbones(ii) Simple fractures£4,080 to £6,060Injuries in this bracket are simple cheekbone fractures that require some reconstructive surgery where there is a complete recovery with no or close to no cosmetic effects.
Brain(d) Less Severe Brain Damage£14,380 to £40,410Brain injuries in this category will still result in the injured person having a good recovery. As such, they will still be able to return to work and take part in a normal social life.

A personal injury claims calculator can provide you with a reliable general damages estimate. However, it can miss the nuances of a claim and therefore be inaccurate. Why not get in touch with our advisors for a free, no-obligation estimate that takes all of the circumstances of your case into account?

Types Of Special Damages Which May Be Awarded

Receiving special damages in a claim requires proving that the injury you’ve suffered has caused you financial loss. You could recover the costs of the following, for example:

  • Loss of earnings you incurred when you were recovering
  • Travel costs (such as to and from appointments)
  • Medicine/prescription costs
  • Loss of future earnings if you’re no longer able to work in your chosen field
  • Care costs, such as needing a care nurse, if you’ve suffered a particularly serious injury

Furthermore, you would need evidence such as receipts, invoices and bank statements to prove these losses.

You may also be wondering, “what is the personal injury claims time limit?” If you’re over the age of eighteen, you need to claim within three years of the accident or three years of gaining knowledge that the injury was caused by negligence. (This latter option is usually applicable if you’ve suffered injuries caused by a prolonged issue that you’ve only just become aware of, such as with industrial diseases.)

You may also receive a fracture or head injury while on holiday abroad, in places such as Tenerife or Ibiza, and be unsure if you’re able to claim. If you weren’t at fault for the injury, you might be able to claim.

Our advisors would be able to help you with this, as with any personal injury claim queries. So we can provide you with a reliable compensation estimate that reflects the injuries you’ve suffered, please call us now using the phone number above.

No Win No Fee Claims For An E-Scooter Accident

You may not be fully aware of the benefits of using the services of a No Win No Fee personal injury solicitor when claiming for an e-scooter accident. The merits include:

  • You don’t have to pay legal fees either upfront or during the claim.
  • The solicitor takes a small, legally capped percentage of the compensation as payment. This will be clarified with you before the claim proceedings begin.
  • You also won’t have to worry about any solicitor fees if your claim is unsuccessful.

Our solicitors offer theirs services on a No Win No Fee basis. Why not get in touch to see if you could claim?

Why Choose Our Specialist Vehicle Accident Claims Team?

Our advisors offer free legal advice 24/7 so, whether you want a reliable compensation estimate or want to know your claim eligibility, we can help you in just a few minutes. We can discuss the nature of your claim and explain the breakdown of your compensation without you needing to use a personal injury claims calculator.

If you’ve been injured in an e-scooter accident that wasn’t your fault, our personal injury solicitors could give you the best chance of receiving as much compensation as possible. They’re diligent, hard-working and have years of experience, so they’ll be upfront and honest about what they can do for you and what you could receive.

Start Your Claim 

Our advisors are available 24/7 so, whether you have a question or want to begin an e-scooter accident claim, call us. They’ll be more than happy to help. Our contact details are below.


For more useful information, please use the links below.

The Department for Transport provides road accident and safety statistics regarding Great Britain.

If you’ve broken a bone and want medical advice, please refer to the NHS website.

Have you suffered a toe fracture and want to see if you can claim? If so, visit our website.

To see if you can claim for a fractured finger, read our guide.

Want to know if you can claim for a broken nose? If so, read our post.

How Many People Use Electric Scooters? 

e-scooter accident statistics graph

The Department for Transport provides statistics regarding electric scooters in Great Britain. Specifically, the above pie chart relates to the number of reported e-scooter user casualties in accidents in 2020. As you can see, there’s been 1 reported fatality, 105 serious injuries and 278 slight injuries. These could be caused by many different factors, such as reckless driving or accidents at a junction.

While you might not feel you have a valid claim, you don’t know until you ask. If you’ve suffered an injury caused by negligence, you could be owed thousands of pounds in compensation. Call us or write to us using the details above at a time that works for you.

Electric Scooter FAQs

For answers to FAQs about suffering an e-scooter accident, please read below.

How many accidents are caused by electric scooters?

The cause of the accident can depend on many factors. As you can see above, there were over 300 casualties in Great Britain in 2020 involving users of electric scooters.

How fast do electric scooters go?

The average speed of an e-scooter is around 15 mph.

How do I legally ride an e-scooter?

If you rent an e-scooter, you’re usually allowed to ride them on the roads and cycle lanes. If you suffer an injury from an e-scooter accident, you may be able to claim if it was caused by someone else’s negligence. To learn more, call us today.

Guide by MOD

Edited by RV