Morrisons Accident Claims Guide – How Much Compensation Can I Claim?

Whether you went to Morrisons to do your shopping or you’re employed there you expect that they will provide a safe and secure environment. Sadly, that’s not always the case, and due to the nature of the supermarket environment, there are many reasons why an accident might occur.

If the risk of your accident occurring was not identified or appropriate action was not taken to reduce the risk, then you might be eligible for compensation. Read our guide to learn more about claiming compensation for Morrisons injury claims.

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The lowdown on injury claims at Morrisons

There are many risks in a retail or supermarket environment as the Health and Safety Executive’s guidance to the retail industry shows. From smooth floors that can remain slippery after food is spilt on them, to heavy loads, to chemicals and glass packaging there are many things that can cause accidents.

A large number of these incidents are minor accidents that will leave no more trace that they occurred than an entry in Morrisons record of accidents. But where the accident could have been avoided and someone was at fault then it may be possible to claim compensation. Listed below are some accidents at work compensation examples to give you an idea of what can happen and what can be claimed for.

Of course, Morrisons claims are not just for staff that are in danger in the supermarket. Many of the same hazards that are there for workers could also cause customers to suffer an accident. If you had an accident on Morrisons property and it wasn’t your fault – regardless of whether you were a customer, employee or just nipping in to get out of the rain – you may be entitled to compensation.

What counts as an accident in Morrisons?

Whether you suffered an accident in the car park, in the supermarket itself, at the petrol station, in the cafe or anywhere else that is owned or operated by Morrisons then you had an accident in Morrisons. If the accident was the result of someone else’s behaviour – whether something they did or something they didn’t do – and not your own fault then you may be able to make a claim for your injuries.

I was injured at Morrisons – what should I do?

Before leaving the store, you should ask for the accident to be recorded in the accident book. There have been instances of apparently minor accidents becoming serious – as in the case of a woman who slipped on a mushroom – so it is essential that you inform Morrisons that you have had an accident on their premises.

If you can take photos of the scene of the accident. This will show, for example, if the whole area was extremely untidy, if a spillage had been difficult to see or whether or not the risk had been identified and warned about. Taking photos of your injuries – both immediately and later on if they become worse is also a good idea.

If anyone saw your accident it might be worthwhile asking if they would provide you with a statement of what they saw. They don’t need to write an essay on the spot. Taking a note of their name and phone number is sufficient as we can ask them for more information later if we need it.

Make sure you get a medical once over soon after having an accident to make sure your injuries are not more serious than they appear. Some injuries can seem inconsequential but become serious if treatment is delayed. It can also be important for your claim to have medical notes of how the injury appeared initially, and the expected progression and recovery time.

Finally, make sure you keep receipts for expenses you claim as a result of your injury – for example if you need to take a taxi because you can’t drive your car.

How to start your Morrisons accident injury claim

Claiming for compensation can be a complicated process so it is important that you contact a dedicated claims advice service – such as provided by ourselves – as soon as you possibly can.

Upon talking to one of our advisors you will be informed of the expected process for your claim. We have many years of experience in dealing with slip trip fall claims and accidents at work. We work on a No Win No Fee basis and will arrange an initial, free, consultation to fully assess your claim. We will arrange for any further evidence to be collated and help talk you through each and every step that needs to be taken in order for you to fully be in the loop at all stages.

How quickly do I need to act?

Relax, you have three years from the date of your accident to lodge a claim for compensation, so you can worry about recovering first. That’s one reason that it’s important to ensure that your accident was logged in the Morrisons accident book so that the date the accident happened is known.

You should be reassured that there is not a different accident at work claim time limit. In all cases we would advise you to get in touch as soon as possible so we can start compiling evidence.

If you were injured as a child and a claim was not made by your parents, legal guardian, or other adult able to act on your behalf, then you have three years from your 18th birthday in which to bring a claim of your own against Morrisons.

Can I pursue a claim compensation if I suffered injury after an accident whilst shopping at Morrisons?

If you have had a fall in Morrisons whilst shopping – or any other type of accident that wasn’t your fault, then you can claim for compensation. For example, if you slipped on water in Morrisons because of a freezer that was faulty and leaking onto the floor you could claim for compensation.

What are the most common types of accidents that can happen at Morrisons?

Accidents can be caused by so many different things that it would be a very long and boring list if we tried to compile them all here. One of the most common types of injury is a slip in Morrisons. Other types of trips and falls are also common.

  • Slip trip or fall in the aisles
  • Injuries from potholes in the car park
  • Accidents caused by poor lighting, especially in the car park
  • Items falling from shelves

Additionally, employees of Morrisons accident at work can include:

  • Back injury at work claim
  • Other manual handling injuries
  • Accidents caused by inadequate training on machinery

Of course, even if your accident isn’t listed here if it wasn’t your fault you can make a compensation claim.

Claims due to accidents while working for Morrisons

Many people enjoy working for Morrisons so it can seem like a betrayal to make a claim for compensation against them. However, you have a right to go to work and come home again in one piece so if you’ve had a Morrisons accident at work you should be claiming to ensure that you aren’t left financially, as well as physically, bruised.

What you probably want to know most urgently is if I’m injured at work do I get paid? You should be eligible for sick pay but if you aren’t or you can’t do the same job as you did when your accident happened you can also claim for loss of earnings.

We know that money can be tight if you aren’t working which is why we are able to deal with your claim for accident at work No Win No Fee.

Let’s have a look at a couple of accident at work compensation case studies.

A worker at Morrisons Ipswich store was injured when she slipped on a wet floor. Morrisons paid £80,000 in costs and fines following the incident.

They were also criticised and forced to pay £7741 in compensation to a worker burnt by hot oil in kitchen of their customer restaurant. The worker had not been trained to empty the fryer but had been expected to do so after standing in for colleagues.

I had a slip trip or fall at Morrisons – can I make a claim?

Some of the most common accidents in supermarkets are slips, trips and falls. If you slipped in Morrisons compensation may be available if it can be shown that the accident was preventable. For example, if a spillage wasn’t cleared up quickly or properly or if flooring was fitted that could become slippery in wet conditions such as on rainy days.

Car accident within Morrisons car parks – Who Can I pursue a claim from?

This all depends on the nature of the accident. If you were hit by another driver then you should make a claim against their insurance – just like you would do if the accident had occurred on the public highway.

Morrisons accident claims need to show that Morrisons was at fault. If a light was broken causing you to trip on the pavement or there was a pothole that caused your car to jolt and injure your neck, then you may have a case for compensation.

If I suffered injury after an accident in Morrisons what Can I pursue a claim for?

There are usually five areas that you can claim for. These are:

  • Compensation for your injuries

This is calculated according to the severity of your injuries. For further details refer to the table below.

  • Medical costs associated with your injuries

If you require specialist treatment not available on the NHS then you can claim for the cost of such treatment. It also includes the costs associated with prosthetics, walking aids, wheelchairs etc. that you may require.

  • Travel costs you incurred because you were injured

For example, the cost of taking taxis if you cannot drive due to your injuries or the cost of attending appointments that you would not have required had you not been injured.

  • Loss of earnings, and potential earnings if you cannot return to the same career

This is made up of two parts: Benefits loss and loss of anticipated earnings. For more information refer to the table further down the page.

  • Costs associated with any care you may need at home

This would, for example, include the cost of in-home nursing care or if you need to employ a carer whilst you convalesce. If someone has had to care for you then they may be able to file a care costs claim themselves.

Can you tell me what amount of compensation I’m entitled to for my injury from an accident in Morrisons?

Generally, the amount you are awarded is related to the amount of damage sustained and the length of time it is expected that it will take you to recover (or that it took you to recover if you have already recovered from your injuries). It is important that we get as much information about your injuries as possible in order to get the maximum amount possible for your claim. You may need a medical to get a second opinion of your condition, but this will be arranged at a time and place convenient for you.

It doesn’t make any difference to the amount payable whether you use this table as an accident in work claim calculator or to determine potential Morrisons compensation payouts.

This table will give you a guide to how much Morrisons accident compensation claims could be worth for different types of injury. If your injury is not listed our Morrisons accident helpline advisers can assist you.

Type of injuryAmountGuide to severity and recovery period
Minor injuries £1,050 - £1,860Recovery taking up to three months
Minor injuries £525 - £1,050Recovery taking no more than 28 days
Minor injuries A few hundred pounds to £525Recovery in around a week
Back injuries resulting in permanent damage£29,475 - £122,350At the less severe end of the scale the claimant will have suffered fracture, disc lesions or soft tissue damage that will create long-term problems.
Towards the more severe end of the scale the claimant will have suffered serious nerve damage and/or spinal damage leading to serious life-long consequences.
Employability is likely to be affected by this type of injury and depression is highly likely to occur.
Back Injuries that could have long term implications£9,500 - £21,100This range includes soft tissue injuries or back aches that may exacerbate pre-existing conditions. Towards the higher end of the scale the claimant will be left with long-lasting issues.
Back injuries from which full recovery is expectedA few hundred pounds - £9,500This bracket includes injuries from which the claimant is expected to recover fully. During the time injured the amount payable is calculated taking into account, amongst other issues, the effect that the injuries had on the claimant's day-to-day life, their employability during that time and the amount of pain relief required
Shoulder injuries resulting in permanent damage£14,600 - £36,500This type of shoulder injury would typically result in some form of disability and could affect the neck and brachial plexus nerves as well as the shoulder.
Serious Shoulder injuries£9,700 - £14,600This range includes dislocations and damage to the lower brachial plexus. Often there will be pain in the shoulder and neck and movement will be limited.
Shoulder injuries from which full recovery is expected£6,000 - £9,700Injuries in this bracket are long-term - potentially up to two years - but a full recovery is expected.
Shoulder injuries involving minimal damageA few hundred pounds - £6,000The main distinguishing factor for awards in this bracket is length of recovery.

The aim of compensation is to ensure that you are not worse off financially than if you had not sustained the injury in the first place. This table indicates how much you could claim for loss of earnings.
Type of lossAmount Details
Benefits Loss£5,000 - £500,000If your injuries cause you to need to take time off work and you lose out financially then you can claim for the amount you have lost. Claims in this bracket are calculated from the exact amount you would otherwise have received. The range given is only indicative as in exceptional circumstances it may be exceeded.
Loss of anticipated earnings£10,000 - £400,000If your accident has resulted in injuries which prevent you from working in the same career as you did previously then an estimate of your potential loss of income can be claimed for. An example might be a builder who damages his shoulder and is unable to lift heavy tools and so has to find alternative employment.

You can also claim for pain and suffering. The amount is typically between £1,000 – £200,000 and is based on the amount of pain your injuries caused and the amount of suffering or distress that being injured has caused you.

How can I fund my claim?

Morrisons injury claims might seem like they will be costly but that really isn’t the case. We work on a No Win No Fee basis for personal injury claims meaning legal costs are only payable when you get your compensation.

It also means that if your claim is dismissed then you are not liable to pay anything to us. You won’t be left out of pocket by a failed claim.

Which would you rather – choosing a No Win No Fee Accident Claims specialist or instructing your family solicitor who will be adding up the hours they work even if your claim is dismissed?

Why should you choose

Why indeed? There are lots of personal accident specialists offering to deal with Morrisons compensation or indeed just about any other type of accident you could suffer.

We can assure you that we have dealt with thousands of claims just like yours. Our experienced, friendly and helpful advisers are ready at the end of our Morrisons accident claims number to talk you through the whole procedure. We want our time acting for you to be as swift and painless as possible – after all you’ve already gone through a painful experience. We treat you with respect and listen to you – you’re not just another figure in the sales book.

We also pride ourselves on our attention to detail. We make sure you have the strongest case we possibly can which in many cases means our clients are awarded the maximum amount of compensation payable in their situation.

Our advisers are ready to start your claim

If you’ve had an accident in Morrisons that wasn’t your fault, then you have nothing to lose and everything to gain by speaking to one of our advisers today. They will listen to your story and arrange for you to have a free initial consultation where we can put together a compensation claim. We will be with you throughout the claims process, ready at any time of day or night to answer any questions you may have.

So, don’t delay speak to us now on 0800 073 8801 for some no obligation FREE advice.

Helpful Links

Conditions and injuries guide from the NHS

A list of almost all conditions and injuries you can think of. Read more about your injuries here.

Supermarket HSE Case Studies

This lists some cases of supermarket accidents where the supermarket were found to be at fault.

Guidance for supermarket owners

This guidance aims to inform retailers of specifics they may consider when looking at keeping workers and shoppers safe.