How To Claim Compensation For An Accident In A Public Place?

By Joanne Jeffries. Last Updated 6th October 2021. Welcome to our guide where we shall be discussing accident in a public place claims. Have you been injured after an accident whilst in a shop, restaurant or park? Did a negligent third party cause your public place accident? If so, then you might be searching for a personal injury solicitor who could handle your claim or someone to tell you whether you’re entitled to compensation. 

Throughout this online guide, we will discuss the claims process in greater detail. In doing so, we will address the following questions you might ask a law firm:

  • What factors could cause an accident of this type?
  • Who is responsible for public spaces?
  • Could I take legal action after a public place accident?
  • Would my claim have to be made within a specific timeframe?
  • Can a personal injury solicitor offer to handle my claim?

If you can provide evidence that outlines how a third party has breached it’s duty of care and caused your accident, then you could have grounds to make a claim. Here at Accident Claims UK, we have many years of experience in the industry helping those affected by negligence. So, if you would like to discuss your potential case in greater detail, why not reach out and speak to our team? One of our advisers would be more than happy to talk with you. The number to call is 0800 073 8801

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A guide to claiming compensation for public place accidents

Accidents can happen almost anywhere, and various determinants can cause them. For example, an accident in a public place, such as a park, could be caused by a negligent third party that has failed to adhere to its responsibilities. In return, their negligence could result in:

accident in a public place

accident in a public place

No matter what type of accident you have been involved in, if it was not your fault, we could help you and your claim. Throughout this guide, you will find all of the information you need about making compensation claims. More specifically, this guide will include details on how much compensation you could receive, how to make a claim, common public accidents, and much more.

In the meantime, if you happen to have any queries regarding your case or the content within this guide, please feel free to contact us by calling the number at the top of this page. One of our advisers would be more than happy to speak with you and answer any questions you may have.

Who is responsible for an accident in a public place?

If someone responsible for public premises failed in their duty to ensure it is safe for a person to use, and they suffer injury, you could make claims for an accident in a public place, as they have a legal obligation to make the place safe for you to use. 

When discussing an accident in public, it is essential to acknowledge that the owner/operator can vary from location to location. For instance, if the accident happened on council property or publicly owned land, your local authority would be responsible. However, if the accident occurred while in a supermarket, the supermarket owner would be accountable for the damages, making them liable.

If you are not sure about who is responsible for the place where you were injured, call our team and help.

The claims process and procedure for an accident in a public place

In order to make a claim, it is crucial to gather as much evidence as possible. Thankfully, there are various forms of evidence you can collect to support your accident in a public place claim, such as:

  • Photographs: This involves taking photos at the scene, as well as pictures of your injuries, if they are visible, of course. 
  • Notes: You should also note everything that happened as soon as you can so that you do not forget anything important. 
  • Contact Information: Get the contact details of anyone that witnessed the incident unfold.

Steps To Consider After An Accident In A Public Place

It is also wise to report the accident to the perpetrator. For example, you could inform the local council or the supermarket owner if the accident happened on their property. By registering the accident to the perpetrator, they are required to document the incident in an accident log. This can help to strengthen your case.

Finally, keep documentation of all of the costs you have been subject to because of your injuries, such as:

  • Travel costs
  • Loss of income
  • Replacement costs
  • Medical expenses

Accident in a public place statistics

The Compensation Recovery Unit (CRU) is tasked with the recovery of social security benefits where a claim for compensation has been made. It is part of the DWP and works alongside solicitors and insurance companies to recover compensation and, in some cases, NHS charges.

As a result, the statistics related to the work they do won’t give a full picture of the number of claims made following accidents in a public place in the UK. However, it does give us some insight into the number of claims made each year.

As the graph below shows using information from the CRU, public liability accidents accounted for the third-highest number of settlements recorded in 2019/20, after workplace accidents and accidents on the road.

accident in a public place statistics graph

Securing compensation for injuries suffered during a public accident

To secure compensation, you need to prove three things to be true. These are as follows:

  1. The accident was the fault of someone else.
  2. The accident happened in the last three years.
  3. You have received medical attention for your injuries.

For more information on the kinds of accident that can occur, please read on. 

Different types of accidents that can happen in a public place

Let’s take a look at some examples of common accidents in public places below…

  • Accidents involving children– If your child (under the age of 18) has been injured in a public place, you could claim on their behalf as a litigation friend. Alternatively, if no claim is made, then the limitation period would begin on the child 18th birthday – meaning they would have 3-years to make a claim.
  • Supermarket accidents – We have helped many people to secure compensation after being involved in a supermarket accident. There are stringent regulations in place regarding health and safety in supermarkets. If these standards have not been upheld, you can make a claim. Some examples of this include injuries due to falling objects, broken glass, or injuries because wet floor signs have not been put up as they should after a spillage. All supermarkets should have public liability insurance in place to cover such incidents.
  • Gym injuries and sporting accidents – If you have experienced a personal injury when visiting the gym, at a sports match, or while in a training session, you could claim compensation if the situation could have been prevented if the correct safety measures were put in place. For example, you may have used a piece of gym equipment that should have been replaced but wasn’t, nor was it marked as out of use. In such a scenario, the gym’s carelessness and negligence can be attributed to the injury, and you can secure a payout.
  • Dog bites – Have you been bitten by a dog in public? If so, you could be entitled to dog bite compensation. This is because all dog handlers and owners are responsible for stopping any dangerous behaviour from their dogs (and any other animals). If they have failed to do this, they are to blame for your suffering.
  • Slips, trips and falls – Last but not least, we have the most common type of public place injury: slips, trips and falls. There are various ways accidents of this nature can happen, from tripping over a loose cable in a shop or falling because of a pavement that has been neglected by the local authority. The Health and Safety Executive (HSE) state that there are three common causes of slips, trips and falls, which are the following:

    • Obstructed or cluttered pathways.
    • Insufficient housekeeping.
    • Poorly designed and maintained areas.

As we previously mentioned, various types of injuries could be caused by a public place accident. Therefore, if we have failed to address the circumstances that caused your incident, please do not worry. All you have to do is reach out and speak to our team. One of our advisers would be more than happy to talk with you.

Do you always need to go to court to get compensation?

Understandably, you may question whether your claim will go to court. The short answer to this question is ‘no’ – all cases are different. We aim to secure compensation for an accident in a public place without going to court because we want the process to be efficient, stress-free, and easy.

Although this outcome is highly unlikely, it is worth noting that there are cases whereby court action is a necessity. Thankfully, our personal injury solicitors can advise you throughout this process, assisting you every step of the way.

Local councils liability and responsibility

The City Council must carry out safety measures in the places they are responsible for, which may include a vast majority of places, such as parks, gardens and play areas. However, should the city council fail to adhere to their lawful obligations to health and safety, then the likelihood of an accident may increase.

If you are involved in a public place accident due to the city council’s negligence, a personal injury solicitor could help you make a claim for the damages you’ve endured. For example, if a road or pavement that falls under the council’s jurisdiction has been poorly maintained or not looked after correctly, hazardous issues such a raised kerbstones, potholes, or obstructions going unnoticed. In return, this could cause an innocent individual to injure themself.

So, if the city councils negligence has caused you to suffer, then you could have grounds to make a claim for the damages you’ve endured. You could also make a claim if you have slipped on ice or snow in an area that the council was meant to grit but failed to do so. If you are unsure regarding your local authority’s public liability, we can help you to figure out if they are to blame. Just give us a call, and we will take it from there.

In our next section, we’ll look in greater detail at the process of making a personal injury claim for a public place injury.

How to start making your personal injury claim

If you want to claim for the public accident you have been involved in, you will be pleased to know that the process is easy when you work with Accident Claims UK. All you need to do is give us a call, and we will be there every step of the way. We will start with a free consultation so that we can provide you with the expert advice you need. We will then take you step-by-step through everything. You don’t have to worry about a thing – you won’t be left in the dark, and the claims process won’t be complicated. We will explain everything.

Personal injury in a public place compensation calculator – Updated October 2021

Understandably, you may question how much compensation you could be awarded, should you choose to take legal action. When seeking compensation for damages caused by a negligent third party, there are various factors to consider. For instance, the amount of compensation you could be awarded will take into account any financial loss, the severity of the injury, ongoing symptoms, and the psychological impact you’ve endured.

To offer insight into the compensation process, we have included a table with the Judicial College Guidelines’ statistics. The table has been included for example purposes only.

Type of injury that has been sustainedHow severe is the injury?Typical payout amountNotes
Knee injuriesModerate£13,920 to £24,580This bracket will include injuries resulting in minor instability, wasting, weakness or other mild disability.
Knee injuriesSevere£65,440 to £90,290Injuries of this bracket result in considerable pain and loss of function as well as gross ligamentous damage and the development of osteoarthritis
Leg injuriesSevere£225,960 to £264,650This bracket is appropriate where both legs are amputated above the knee, or one below the knee and one above at a high level.
Back injurySevere£85,470 to £151,070Damage to the spinal cord and nerve roots, leading to a combination of very serious consequences not normally found in cases of back injury.
Back injuryModerate£11,730 to £26,050This bracket can include injuries such as crush fractures, traumatic spondylolisthesis and a damages or prolapsed intervertebral disc amongst other things
Neck injurySevere In the region of £139,210In these instances, the injured person will have little to no movement in the neck.
Neck injuryModerate£23,460 to £36,120This bracket will usually be appropriate in cases such as fractures or dislocations which may require a spinal fusion
Brain damageModerate£40,410 to £85,150This bracket will cover in which concentration and memory are affected, the ability to work is reduced, where there is a small risk of epilepsy, and any dependence on others is very limited.
Brain damage Less severe £14,380 to £40,410In these cases the injured person will have made a good recovery and will be able to take part in normal social life and to return to work, despite persistent problems with concentration and memory.
Brain damage Moderately severe £205,580 to £264,650In these cases, the injured person will be very seriously disabled either physically or cognitively, and will be dependant on others to a substantial degree.
Brain damageVery Severe£264,650 to £379,100This bracket will include cases where there is little, if any, evidence of meaningful response to environment, little or no language function, double incontinence and the need for full-time nursing care. The level of compensation awarded will be dependant on the degree of insight, life expectancy, sensory impairment and physical limitations, among other factors.
Quadriplegia Severe£304,630 to £379,100This bracket is appropriate for cases in which the injured person is not in physical pain, has full awareness of their disability, has an expectation of life of 25 years or more, has retained powers of speech, sight, and hearing but needs help with bodily functions. The top end of the bracket will be appropriate where there's pain or an affect on the senses or ability to communicate.

Cannot find the injury you have sustained in the table above? Don’t panic – you could still make a claim. You can claim for any type of accident so long as you can provide evidence to outline that it was not your fault.

For more information regarding payouts, please give our team a call and explain your injuries. One of our experienced advisors will then be able to enlighten you to the typical payout amount for such an injury so you can get a better understanding of the amount you may be looking at.

No win no fee claims for an accident in a public place

For many, finding affordable legal representation can be a stressful and daunting experience. Still, here at Accident Claims UK, we believe that everybody should have access to legal representation and the opportunity to seek the justice they deserve. It is for that reason why our personal injury solicitors operate on a No Win No Fee basis.

With us, all of our claims are 100 per cent No Win, No Fee. For those who are unfamiliar with such legal services, we will explain how this works. When a legal service is provided under the No Win No Fee agreement, this means you’d have access to the following benefits:

  • There are no upfront payments. Instead, you will fund the legal service once the claim has been settled. 
  • You will never be out of pocket if you make a claim. 
  • Under the agreement, you are offered full financial protection — meaning that you won’t find yourself in a situation whereby your case has lost yet you still have a solicitor to pay.

The legal fees will be subtracted from the compensation you have been awarded, and this will be a percentage of the payout. Of course, you will have agreed on this with your solicitor beforehand, and it will be put in writing – meaning they cannot take whatever they want. And, if you do not win any compensation, this means that the solicitor does not take any payment from you.

There are other advantages worth thinking about too. This includes the fact that anyone can claim, irrespective of what their current financial situation is. Not only this, but you know that your solicitor is going to be accountable for the service they are providing you with. 

For more information on No Win No Fee personal injury solicitors, or to start your claim for an accident in a public place, call us today.

Why use Accident Claims UK to make a personal injury claim?

There are many different reasons why you should choose Accident Claims UK over the other competitors in the industry. This includes the following…

We put our customers first. We have noticed this is very rare in the personal claims industry, but we hope that you will see that it is never a rarity with us. Not only is this represented by our No Win No Fee approach, but also the fact that we are set on claiming the highest compensation possible for our claimants. Most importantly, we understand that you have gone through an awful time and want you to focus on getting better – we don’t want to stress you out with the claims process, which is why we aim to secure compensation in the most efficient manner possible for you.

We have years of experience in the industry and are authorised and regulated by the Solicitors Regulation Authority. We have handled thousands of claims over the years, including many claims for people who have experienced accidents in a public place. You will see that we have an impeccable reputation in the industry, and you only need to read the comments that our previous customers have left to see that this is the case. Not only this, but we will provide you with one of our accident claims solicitors that have at least 30 years of specialist experience with claims similar to yours. This should give you full peace of mind and assurance when working with us.

Contact our team today about an accident in a public place

You can claim for any type of accident with Accident Claims UK. We are proud to offer free legal advice, which means you can call us today for more public liability information and claiming accidents in public places. We will happily answer any queries you have, and there is no obligation to continue with our service.

Our personal injury claims team is available 24 hours a day, 7 days a week to speak with you. We look forward to hearing from you.

So, how do you speak with a member of our team? It’s easy. Just use one of the following methods to reach our team. 

  • Telephone0800 073 8801
  • Online Form: Please click here to enquire online using our online form.
  • Live Chat: Click the icon on the right side of the page to speak with an adviser.
  • Email: why not send us an email to Our email is operated on Monday – Friday, and we aim to get back to you within three hours.

Useful links relating to an accident in a public place

We are now in the final section of our accident in a public place guide. We hope you have found it useful. Now that you have read our guide, you might consider searching for additional resources to further your understanding of the claims process. If that is the case, then look no further.

Below, we have included some additional resources for you to browse through and further your understanding. We have also included a Frequently Asked Questions section, which should be extremely informative. As always, if you happen to have any questions, please do not refrain from contacting our team. We would be more than happy to address any issues you may have. 

More Useful Guides on Accidents in a public place

Slip, Trip and Fall Guide – learn more about how to claim compensation for slip, trip and fall accidents that weren’t your fault. 

Pavement Accident Claims Guide – take a look at our guide to learn how a personal injury solicitor would offer to handle your pavement accident case.

Local Council Compensation Claim – has the city council breached their duty of care and caused you harm? Why not read our guide to learn more about claims of this nature. 

The Health and Safety Executive (HSE) – click the link to learn what you need to know about managing public safety, the risks, and the measures.

Other Public Injury Claim Guides

Accident in a public place FAQ

What are the most common accidents in public places?

Various factors can ultimately result in a public place accident, so here are some of the most common accident types:

  • Slips, trips and falls.
  • Electrocution.
  • Allergic reactions.
  • Hit by falling items.

How long do I have to make a public injury claim?

All personal injury claims are subject to a time limit and should be made within three years from the date that the accident occured.

What should I do to make a public liability claim?

As we previously mentioned, one of the most important things you can do after a public place accident is to collect evidence. Thankfully, there are various types of evidence you can acquire to support your case. Here are some examples:

  • Take photographs.
  • Collect witness statements.
  • Report the incident to the liable party and get a copy of the accident log.
  • Seek medical support.
  • Document any financial losses.

Is it worth making a claim for a public place accident?

In the event you have suffered due to a third parties negligence, then it may be worth seeking compensation for the damages you’ve endured. After all, why should you be made to cover the cost and suffer due to someone else’s fault?

What is the average payout for a claim?

Provided estimated compensation amounts can be extremely challenging, as each case takes into the unique circumstances at hand. Thankfully, our team are well versed in personal injury law, which means they can provide you with an estimated figure more aligned with your case. So, why not give us a call today?

Do I need a solicitor in my local area to handle my case?

In short, the answer is no. A solicitor could offer to handle your case, regardless of your location. In doing so, they’d keep in contact:

What kinds of thing will my compensation award cover?

As well as general damages, which will be based on how severe your injuries are and covers the pain and suffering you experienced, your compensation award will include special damages which will cover things like loss of earnings for time taken off work or any medical treatment you’ve had to pay for yourself.

Who will I claim from in a public liability case?

This depends. Public spaces can be owned, leased or maintained by a local authority; the person in control of a public place is the occupier, and who this is can depend on individual circumstances. All occupiers have a duty of care to ensure the safety of the general public.

How do I prove my injuries in a public place accident claim?

When you put in a claim for compensation for a public place accident, you would need to provide evidence of the accident and your injuries. During the course of your compensation claim, you’d need to go and see an independent medical expert for an assessment. They might need a copy of your medical notes, if there is anything in there that is relevant, and they could examine you and ask you various questions about your injuries. In some cases, they may need to order additional tests. Once they have a full picture of the injuries you’ve sustained, they will produce a medical report. This report is not only vital in proving your injuries, but determining the amount of compensation you could receive for your claim. Lawyers and the courts could use the medical report alongside the Judicial College Guidelines to determine an appropriate level of compensation for your pain and suffering.

Can I make a public place accident claim if I’m injured in an assault?

If you sustain injuries in a public place from being assaulted, you could still make a compensation claim. In rare cases, you might be able to get compensation from the person who assaulted you. However, many claims go through the Criminal Injuries Compensation Scheme. This compensates the victims of violent criminal activities for their psychological and physical injuries. They have their own tariff for compensation, so the amount you’d receive might be different than it would be if you were making a personal injury claim.

Can I make an accident in a public place claim if I work there?

If you are injured in an accident at work in a public place, and your employer could be held liable, you could make a claim against them. While you were in a public place when you were injured, if your employer did not take reasonable steps to protect your health and your safety at work, your claim would be against your employer.

  • Your employer has a duty of care to protect employees’ health and safety. Some of the ways in which they could go about this could include:
  • Training employees in how to do their job safely. This could include manual handling training for example if they are required to lift as part of their job role.
  • Giving employees appropriate PPE such as gloves, safety helmets and steel toe cap boots to reduce the risk of harm to employees of identified risks
  • Ensuring workplace hazards were identified, and signposted or removed where appropriate

If you could prove your employer was to blame for your injuries, you could be eligible to claim. Why not call our team for a free assessment of your case.

Could I claim for a fatal workplace accident in a public place?

If a loved one was killed in a fatal workplace accident, and it was their employer’s fault, you could be eligible for compensation. You could claim compensation to cover funeral costs, and in some cases could receive awards for bereavement and loss of financial provision, if you were dependent on your loved one’s income. Sadly, fatal accidents at work do happen, as you can see from the HSE’s recent statistics. If you have lost a loved one in this way, please get in touch so we could assist you in making a compensation claim.

Accident in a public place statistics graph

Thank you for taking the time to read our guide on making a claim for an accident in a public place.