A Guide On How To Make A Racking Or Shelving Accident Claim – How Much Compensation Could I Claim For?

Racking/shelving accident claims guide

Racking/shelving accident claims guide

In this detailed online guide to claiming compensation for injuries that you sustained in a racking accident, we aim to cover everything you need to know about making a personal injury claim, and how a personal injury solicitor can help you to make your claim. We look at many of the common causes of these kinds of accidents, and we try and show how in similar circumstances, you yourself could be eligible to make a claim.

If you have any questions about the legal process of claiming for a storage accident, or you have questions related to your own claim, then please call our claims team on 0800 073 8801. They will be ready to get you the answers that you need, and also go over how we can organise a solicitor to process your claim for you.

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A Guide To Racking Accident And Shelving Accident Claims

This free online guide, is aimed at people who have been injured in a racking related accident. For example, they sustained an injury in a racking collapse, or they were injured in an accident that was a result of a racking incident, such as a slip, trip or fall caused by items spilt onto the floor after a racking accident. As long as you are within the personal injury claims time limit, then this guide should be of use to you. If you are unsure of the time limit that applies in your own case, our claims team can tell you. We begin this guide with a general overview of what shelving or racking accidents are.

The next part of this guide looks at some of the more common kinds of racking related accidents. We include information about accidents that are the result of sub-par racking and shelving, and also injuries caused by an object falling onto a person from a storage shelf. We will also cover some of the more frequently seen kinds of injuries these accidents can result in. We end this section by discussing how consumers shopping in retail stores could be injured by racking or storage shelves, and what the Health and Safety Executive has to say about storage and racking safety.

This guide then moves on to look at financial considerations of making a claim. We have produced a table that lists different kinds of injuries, and shows the range of compensation anyone suffering from this kind of injury could possibly expect to receive. We have also provided a list that shows how in most cases, a claimant will receive a number of kinds of damages that make up the overall settlement they receive. Finally, we introduce the service that we offer claimants, and explain how we can arrange for a lawyer to handle your claim under a No Win No Fee agreement, minimising the financial risks.

You may have some questions that this guide doesn’t answer. Each claim has its own unique aspects and we can’t cover every eventuality in this guide. If you do have questions, our claims team will be happy to answer them for you. Speak to a claim advisor on the phone number down near the end of this guide, for more help and assistance, and to get your claim underway today.

What Is A Shelving Accident Or Racking Accident?

A shelving or racking accident could describe several possible scenarios. For example, a warehouse racking collapse or an accident in a shop whereby shelving injures a customer. Every valid claim will share two common facts, and these are:

  1. A third party was at least partially to blame for the accident taking place.
  2. The victim suffered physical (or psychological) harm as a result of the accident.

In some cases, it could be that the victim of the accident was partially responsible for it. In these kinds of circumstances, the defendant would agree on a reduced level of liability. This level of liability, expressed as a percentage, will be applied to calculate the amount of compensation the claimant receives if their claim is a success.

This might sound extremely complicated to you, but we are here to help. If you would like one of our claim advisors to evaluate your claim for you, and let you know a) whether it is valid and, b) who would be liable to pay you compensation, please call them today.

Causes Of Shelving And Racking Accidents

In the UK, there are health and safety guidelines laid down by the Health and Safety Executive (HSE) related to racking safety and storage. The health and safety performance of every company in the UK is monitored by the HSE. Some of the more common causes of storage and racking accidents are:

  • Racking or storage that has not been well designed, is poorly constructed, or has not been maintained adequately.
  • The use of materials that don’t meet safety standards and are of inferior quality.
  • Using racking or shelving for a purpose that it is not suitable for. For example, stacking items that take the racking over its certified weight load.
  • Stacking items on shelving or racking too high, making the stored good unstable and prone to fall off the racking.
  • Continuing to use storage shelves or racking that are already damaged.

All storage shelves and racking systems are designed for a specific use, and to hold a certain weight load. When creating new storage space, the business owner must ensure that the racking installed is suitable for the use it is being put to, and that it is safe. If the business fails to follow all health and safety regulations related to warehouse and storage, and an accident harming a person is the result, then a compensation claim might be possible. If you think you might have a valid claim, then speak to a member of our claims.

Accidents Caused By Poor Shelving And Racking

When it comes to warehouse safety, every company has to meet its obligatory responsibility to comply with health and safety guidelines at all times. There are some kinds of accidents that are more common than others, and this could include:

  • Injuries that are caused by items falling from racking or shelving resulting in a person being injured by a falling object.
  • Injuries that are caused by damaged racking, where sharp edges are exposed, causing cuts or lacerations.
  • Badly designed racking collapsing onto a person, due to being loaded with a total weight that is not within its certified weight limit.

As you can see, there are are different ways that a racking or shelving accident can come about, causing injuries to the claimant. If you speak to our claims team today, and explain how you have come to harm, they will let you know how to best go about making your claim.

Falling Object Accident Claims

When it comes to storage area safety, accidents related to falling objects are very common. According to the Health and Safety Executive, 10% of all non-fatal work accidents involve the victim being hit by a moving or falling object. At the lower end of the scale, these accidents can result in a contusion or bruising. At the topper end of the scale, injuries could be serious head injuries and brain damage or even death.

If you have been injured by a falling object at work, or as a customer in a retails store, or in any other shelving or racking related incident, we could be able to assist you in getting the compensation you are eligible to if it was caused bu third party negligence. Our claims team can tell you more about this, and also help to get your claim started.

Injuries Caused By Shelving Accidents

Injuries caused by shelving accidents could vary right across the board and could also massively vary in degrees of severity.

  • A head injury or a concussion caused by a falling object.
  • Cuts and lacerations caused by sharp edges on damaged racking.
  • Crush injuries caused by racking or shelving falling onto a victim.
  • Soft tissue injuries such as sprains and strains caused by people attempting to catch falling racking.
  • Other injuries such as fractures caused tripping over falling shelves, racking and fallen products.

No matter what injury you have sustained, as long as the shelving or storage accident you were injured in was the fault of a third party, you could have a valid reason to make a compensation claim. To find out for sure, please have a conversation with one of our claim advisors today.

Shelving And Racking Health And Safety Advice

Within this section, we are going to take a look at the legal obligations related to health and safety that pertain to racking and shelving, that each company in the UK must comply with. We will answer questions such as is racking inspection a legal requirement? And others. Racking and shelving safety is enforced by multiple bodies of legislation in the UK, and this includes:

  • The Manual Handling Operations Regulations 1992.
  • The Management of Health and Safety at Work Regulations 1999.
  • The Health and Safety at Work etc Act 1974.

Compliance with all of this legislation is obligatory, at all times. A failure in compliance can lead to sanctions against the offending company. As part of these regulations, a company is required to fulfil the following responsibilities.

  • Ensure only experienced employees are tasked with undertaking difficult, potentially dangerous tasks.
  • Try to limit the height that shelves are stacked to around the height of the shoulder.
  • Make sure that every employee is provided with adequate and effective safety clothing and equipment.
  • Ensure that every employee has received a level of training that means that they are able to fulfil their duties safely.
  • Make sure that there is plenty of operational space around storage racks, so that they can be unloaded and loaded safely.
  • Any heavy items that have been placed onto racking, should have a clearly readable label warning that the item is heavy.

Whenever a company fails to comply with all of these regulatory requirements, and it results in an injury to an employee or a member of the public, then the company could possibly be liable to pay compensation to the injured party. If you were injured in a similar accident, our claims team can tell you how we may be able to assist you to make a claim.

Shelving And Racking Accident Claims Against Retailers

A common kind of supermarket accident, is one that involves a customer being injured either by an item falling from display racking, or the racking itself. In the previous section, we took a look at the kinds of regulations that every company in the UK has to comply with, related to racking and shelving. This of course, includes every company that operates within the retail sector.

If you are a consumer who is injured in a shelving accident whilst shopping, if you can prove that the accident was caused by negligence on the part of the retailer, then you may have a valid basis for a claim. If you would like us to evaluate your claim for you, then all you need to do is talk with one of our claim advisors. They can help you, and tell you whether you could be eligible to claim.

Racking Or Shelving Accident Claim Compensation Calculator

You might be able to use a personal injury claims calculator to get a rough estimate of the amount of compensation you could claim after your accident. You could also look up your injury in the table below, and then find out the level of compensation that the injury might attract.

Injury AmountSeverityComment on Severity
Head Injury £2,070 to £11,980MinorThese types of injuries will include very minor brain damage and will be based on how long symptoms persist for, if the person is having headaches, and how long it may take the person to fully recover. The bottom of this bracket may be awarded to cases that recover within a few weeks.
Nose Fracture£9,990 to £21,700SeriousThis bracket covers injuries that include multiple fractures that impair the airways and require surgery to correct. Injuries in this bracket also include cases of severe deformity, and those with damaged nerves, damaged tear ducts and difficulty breathing.
Shoulder Injury£7,410 to £11,980ModerateThis award bracket includes cases of frozen shoulder that causes persisting symptoms, discomfort and loss of mobility. This can also include soft tissue injuries to the shoulder that have symptoms lasting longer than two years.
Arm Injury£18,020 to £36,770Less Severe Injuries This bracket includes injuries that recovered to substantial degree over time, but that still experienced significant disabilities.
Elbow InjuryUp to £11,820Moderate to MinorThis bracket can include simple fractures, tennis elbow, and lacerations. It covers injuries that do not result in permanent symptoms or permanent loss of mobility.
Wrist Injury £44,690 to £56,180SevereInjuries resulting in complete loss of function in the wrist for example, where an arthrodesis has been performed
Hip Injury£36,770 to £49,270SevereIn this bracket, injury to the hip will involve a fracture to the acetabulum, or socket of the hip, resulting in the need for hip replacement surgery. This bracket also covers cases where such a hip replacement was not successful or is deemed to need to further surgery to revise it.
Leg Injury £26,050 to £36,790ModerateThis bracket generally covers injury to one leg resulting in complicated or multiple fractures or crushing injuries that were severe in nature. It can vary depending on impact on quality of life, potential to need corrective surgery in the future, and the extent of treatment needed for recovery.
Knee Injury £48,920 to £65,440SevereThis bracket covers leg bone fractures that extend into and interfere with the knee joint. This will generally include symptoms of persisting pain, permanent impairment of mobility and which puts the person at risk of future osteoarthritis or arthroplasty.
Ankle Injury £12,900 to £24,950ModerateThis type of ankle injury will involve ligament damage and fractures that lead to difficulty walking on stairs, walking or standing for long periods, and difficulty walking on uneven ground. This could also include the risk of future osteoarthritis.

If you want a more accurate estimate of the level of compensation you may be able to claim, a personal injury lawyer will need to value your claim for you. We can arrange this if you speak to a member of our claims team.

Special Damages For Storage Accident Claims

When a lawyer processes personal injury claims, if the claim is a success the claimant will receive a settlement that is made up of possibly several kinds of damages, for example:

General damages – to compensate you for actual harm:

  • Pain and suffering – that the claimant went through at the point the accident occurred.
  • Shock and trauma – that the claimant went through at the point the accident occurred.
  • Psychological problems – this would include conditions such as post-traumatic stress disorder, depression or anxiety.
  • Painful recovery – if the claimant will go through a long and painful period of recuperation.
  • Permanent disability – if the claimant will be left with a permanent disability or some other infliction for the rest of their life.
  • Loss of life quality – The claimant’s life will be negatively impacted by their injuries for the rest of their life.

Special damages – to compensate you for financial and other ad-hoc losses:

  • Travel costs – to pay you back for out of pocket travel expenses to deal with your claim, or to have your injuries dealt with.
  • The cost of care – if you had to hire a nurse to take care of you at home.
  • Private medical fees – if you paid for private treatment that the NHS couldn’t provide.
  • Lost income – if you missed out on your salary/wages taking time off work.
  • Lowered future prospects – if your injuries will leave you with a reduced ability, or the inability to work in the future.

To find out the kinds of damages you may receive if your own claim is successful, then please speak to a claim advisor today, they can help you with this.

No Win No Fee Racking Or Shelving Accident Claims

We can organise a No Win No Fee lawyer to process your claim for a racking collapse at a warehouse, or any other shelving/racking accident. There will be no fee for us to take your claim on, or while we process your claim for you. If we don’t manage to secure a settlement for you, then you still don’t pay anything to us. We do collect our fee automatically from any settlement we receive for you. Speak to a claim advisor to learn more about how this fee arrangement works.

Why Select Our Team To Handle Your Shelving Accident Claim?

If you have been injured in a pallet racking accident by warehouse racking, or any other kind of shelving/racking incident, the three steps below can get you the legal help you need:

  1. Talk to our claims team on the number below.
  2. A claim advisor will go over your claim with you, and tell you your options.
  3. A solicitor will process your claim for you, and attempt to get you compensation.

These three simple steps are all it takes to get your claim started right away.

Start Your Racking Or Shelving Accident Claim

Have you been injured by pallet racking, shelving, or any other kind of structure storage? Did you know you might be able to claim if you are not to blame for the accident? Contact our claims team on 0800 073 8801 to find out if you have a valid claim or not.

Essential References

These external pages could contain useful information for you:

A Guide To Warehouse Health And Safety

Storage Safety Information

HSE Information For Warehouse Safety

These other guides could also be of help to you:

Claiming For An Accident At Work

How To Claim For An Accident In A Shop

Supermarket Accident Claims

Article by MW

Edited by MM