A Guide To Office Accident Claims – How To Claim Compensation For Personal Injury In A Office?

By Jo Jeffries. Last Updated 21st June 2022. Welcome to our guide to office accident claims. In it, we answer common questions on office injury claims, such as “What is the most common accident in the office?” “How long can you claim for an accident at work?” and “What are you entitled to if you are injured at work?” We offer office accident top tips, including explaining what evidence you could need to claim for an accident in the office. Further to this, we explain the role of the office accident book and the importance of reporting an accident at an office that causes injury. 

Work-Related Accidents In Offices

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Comparatively, some people may consider it safer to work in an office than a building site or on a farm. However, workplace accidents can also happen in office environments. This can be especially true if employers fail to uphold proper standards of health and safety. In Great Britain, the safety of workers is protected by the Health and Safety at Work etc. Act 1974 and other legislation. Therefore, those who are injured in an office accident at work that was not their fault may have grounds to make office accident claims for compensation.

What Are You Entitled To If You Are Injured At Work? – Call Our Team

If you wish to make an office accident claim, Accident Claims UK could help you. If we can see that your claim for office accident compensation is legitimate, we can put you in touch with a skilled lawyer to handle your claim. Your personal injury lawyer, authorised and regulated by the solicitors regulation authority could value your claim accurately and push to win you the maximum amount of compensation for your case. Contact us using the details below to start your No Win No Fee claim against your employer:

Select A Section

  1. A Guide To Office Accident Claims
  2. What Are Work-Related Accidents In Offices?
  3. Office Employers’ Duty Of Care
  4. Health And Safety Legislation For Offices
  5. Office Health And Safety Risk Assessments
  6. Could You Claim If Working From Home?
  7. What Accidents And Injuries Could Happen In Offices?
  8. The Latest Payouts For An Office Accident Claim 
  9. Work-Related Accident Special Damages
  10. No Win No Fee Office Accident Claims
  11. Start Your Office Accident Claim
  12. Essential References
  13. Office Health And Safety Statistics
  14. Office Accident Claims FAQs

A Guide To Office Accident Claims

While you might think construction sites are one of the most dangerous workplaces, some of the most common workplace accidents that happen in Great Britain can happen in an office environment. For example, 29% of non-fatal workplace accidents reported under RIDDOR, were caused by a slip, trip, or fall on the same level accident. Tripping accidents are common office accidents. What’s more, handling, lifting and carrying activities caused 19% of workplace accidents. Therefore it is important that employers take the duty of care that they owe their employees seriously.

If you suffer injuries in an office accident that was not your fault, you may be eligible to claim compensation. In this guide to office accident claims, we will do the following:

  • Firstly, we will look at health and safety regulations that protect office workers in Great Britain.
  • Secondly, we will look at accidents and injuries that can occur in the workplace.
  • And finally, we will explain how to claim compensation for an office injury that was not your fault with the help of personal injury solicitors.

If you suffer injuries because of an accident at work, help is at hand. We can support you in your claim for compensation for your injuries. Call Accident Claims UK’s free helpline today. Alternatively, contact us in writing. If we can see that you have a valid office accident claim, a skilled personal injury claims solicitor can begin work on your claim. Contact us today or read on to learn more.

What Are Work-Related Accidents In Offices?

A work-related accident in an office is an unwanted occurrence that takes place in an office environment. It results in a worker becoming injured or made ill. For instance, an employee could trip on a loose wire and break their kneecap.

If an employee suffers injuries at work in an accident that was not their fault, they may be eligible to claim compensation. To make a successful accident at work claim, you will have to prove the following:

  1. Your employer owed you a duty of care to protect your health and safety.
  2. Your employer breached their duty of care.
  3. Their breach resulted in your injuries.

You may use photographic evidence, witness statements, medical records, and CCTV footage as evidence to support your office accident claim. You could claim for income loss due to time off work as well as for pain and suffering.

Office Employers’ Duty Of Care

Employers owe a duty of care to their workers. An employer should take reasonable precautions to prevent workplace accidents and injuries from taking place. An organisation owes a duty of care to all employees, agency workers, and self-employed contractors who use their workplace. Organisations also owe a duty of care to people who visit their premises, such as their clients.

If an employer acts negligently and this causes a workplace accident, the employer could be liable for any injuries caused. As a result, the injured office worker or visitor may be eligible to make an office accident claim for compensation. However, any compensation you may receive does not come directly from your employer. Instead, their insurance company pays the compensation for any office accident claims. All employers are required to have liability insurance as per the Employers Liability (Compulsory Insurance) Act 1969.

Health and Safety Legislation For Offices

An office may seem like a less hazardous environment to work in than a building site or factory. However, it is important that offices are safe environments in which to work. In an office-based work environment, the following health and safety regulations should be practiced. This is to safeguard workers from workplace accidents and injuries.

The Health and Safety at Work etc. Act (HASAWA) 1974

The Health and Safety at Work etc. Act 1974, requires employers to owe their workers a duty of care of protecting their health and safety. To uphold their duty of care, workplaces should conduct regular risk assessments of the premises to identify health and safety hazards. They should also apply control measures to the identified hazards to remove or reduce the risk.

The Workplace (Health, Safety and Welfare) Regulations 1992

The Workplace (Health, Safety and Welfare Regulations) 1992, requires employers to provide the following:

  • A workspace that is kept in a clean condition.
  • Ventilation, heating, and lighting.
  • Staff facilities such as toilets.
  • Properly maintained walkways, free of hazards that could cause slipping or tripping accidents.

The workplace should keep the facilities that they provide to an adequate standard.

Management of Health and Safety at Work Regulations (MHSWR) 1999

The Management of Health and Safety at Work Regulations 1999 requires workplaces to do the following:

  • Conduct risk assessments
  • Arrange for the implementation of necessary measures
  • Make arrangements for applicable training and information

The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013 (RIDDOR)

The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013 (RIDDOR) requires workplaces to report specific injuries and illnesses at work to the Health and Safety Executive.

Workplaces should also record any accidents that have taken place in their accident log book.

Office Health And Safety Risk Assessments

What is a risk assessment? A risk assessment is a process whereby a qualified person assesses a working environment in order to identify hazards. A hazard is something that puts workers and other individuals at risk of office-based accidents and injuries. After that, the assessor will define the level of risk a hazard poses. Finally, they will apply control measures to the hazard. Control measures are actions that remove or reduce a health and safety risk.

Templates for office space risk assessments can be found on the Health and Safety Executive’s (HSE) website. Some people consider offices a low-risk working environment. However, it is still important to carry out regular risk assessments. Failing to complete a regular risk assessment means that health and safety hazards may not be identified.

Have you been injured in an office accident that was not your fault? If the accident took place because your employer neglected to carry out a risk assessment, you may be eligible to claim compensation. Contact Accident Claims UK about making an office injury claim today.

Could You Claim If Working From Home?

With the Covid-19 pandemic, there has been an increase in the number of people working from home. Employers owe a duty of care to their workers, even if they are working from home. However, you would also have a responsibility for protecting your own wellbeing and safety.

The following are some considerations that should be made, to ensure that employees that work from home are safe.

  • Employers should check the employee’s role is suitable for home working.
  • The employer should make sure that the employee’s work does not put them at risk.
  • If the employer provides the employee with work equipment, the employer should ensure it is safe to use. For example, a faulty piece of electrical equipment (such as a laptop) could give an employee an electric shock.

You may be eligible to make an office accident injury claim if you have been injured or made ill whilst working from home through no fault of your own. Contact Accident Claims UK today to learn more.

What Accidents And Injuries Could Happen In Offices?

There are many kinds of accidents and injuries that can happen in offices, though not all of them can form the basis of a successful office accident claim. To make a claim, you must be able to prove that your injuries were caused as a result of negligence.

Work-Related Stress

It can be normal to feel some element of stress at work. However, work-related stress is a medical condition, which can have an adverse effect on a worker’s physical and mental health. Mismanaging employees, giving them an unrealistic workload and bullying can cause work-related stress. To avoid over-stressing employees, management should create a positive working environment for employees.

Manual Handling Injuries

Manual handling accidents are those that involve the handling, lifting or carrying of heavy objects. Unfortunately, if an employee lifts a heavy object incorrectly, they can suffer an injury such as a slipped disc. This can be debilitating and very painful. Employers should provide employees with adequate training and equipment where necessary to protect them from manual handling injuries.

Trips And Falls

As we have mentioned, slips and trips are amongst the leading causes of workplace injury. Unfortunately, even small obstructions on the floor can cause a slipping or tripping accident. Hazards could include:

  • A wet floor with no warning sign
  • Debris on the floor
  • A broken floorboard

Some slip or trip accidents only cause minor injuries. On the other hand, they can cause serious ailments such as broken bones or spinal injuries.

Noise-Induced Hearing Loss

Noise-induced hearing loss is a condition that causes deafness. Workers can develop this condition if they suffer routine exposure to excessively loud noise. Working practices in an office may not put workers at risk of industrial deafness. However, workers may suffer noise-related hearing loss if they regularly visit an industrial plant or factory as part of their job.

Carpal Tunnel Syndrome And Repetitive Strain Injury (RSI)

Carpal tunnel syndrome is a type of repetitive strain injury (RSI). It is a condition where pressure on the nerves causes pain in the wrist, hand, and fingers. Continuous and repetitive movements can cause carpal tunnel syndrome. This includes typing for extended periods of time without an adequate break. Employers can prevent carpal tunnel syndrome by giving employees adequate breaks.  They can also invest in keyboards that support the wrists correctly.

Were you injured in an office-based accident? If the accident was not your fault, you may be eligible to claim compensation for your injuries. Call Accident Claims UK’s helpline today, to see if you are eligible to make an office accident compensation claim.

The Latest Compensation Payouts For An Office Accident Claim

You can use the table below to estimate how much compensation you may receive for an injury if your office accident claim is successful. The table includes how much you could claim in general damages (compensation for physical and mental pain) but excludes special damages (compensation for financial loss).

The below compensation amounts are based on Judicial College Guidelines for personal injury claims. The JCG is a regularly updated publication. Solicitors may use it to help them value claims alongside other evidence such as medical records. The table below illustrates figures taken from the 16th edition, published in 2022.

Injury TypeCompensation BracketNotes
Total Deafness (b)£90,750 to £109,650Dependence on tinnitus and speech deficit.
Total Loss Of One Eye (d)£54,830 to £65,710Consideration given to cosmetic and psychiatric effect, as well as age.
Loss Of One Kidney With No Damage To The Other (c)£30,770 to £44,880
Loss of one kidney, with no damage to the remaining.
Severe Tinnitus And NIHL (d) (i)£29,710 to £45,540Cases of severe tinnitus with some noise-induced hearing loss.
Hernia (b)£7,010 to £9,110
Direct inguinal hernia with some risk of recurrence following repair.
Minor Back Injuries (c) (i)£7,890 to £12,510Cases of full recovery taking place without surgery within the range of two to five years.
Moderate Shoulder Injuries (b)£7,890 to £12,770Frozen shoulder with limited movement that persists for about two years.
Simple Forearm Fractures (d)£6,610 to £19,200Simple fractures to the forearm.
Moderate Psychiatric Damage (c)£5,860 to £19,070Work related stress often falls into this category.
Minor Head Injury (e)£2,210 to £12,770Little to no brain damage, with consideration given to injury severity.

Please note that the compensation amounts included in this table are guidelines only. How much you receive may vary depending on your individual circumstances. For a personalised estimation of how much you could receive for office accident claims, call us today to speak to a claims advisor.

Work-Related Accident Special Damages

You could receive two compensation payments if your office accident injury claim is successful. These are general damages and special damages.

General Damages

These are a compensation payout for the pain, suffering, and loss of amenity that your injuries have caused you. This can include physical and psychological suffering.

Special Damages

Claimants are paid special damages to reimburse them for any expenses incurred. Special damages compensation payouts can help you recover the following costs:

  • Medical costs
  • Travel costs
  • Care costs
  • Reimbursement for any lost income

You may also claim special damages to pay for the following expenses if you have become disabled as a result of your accident:

  • Mobility equipment costs
  • Home adaptation costs

No Win No Fee Office Accident Claims

If you wish to make an office injury claim, our solicitors can handle your claim on a No Win No Fee basis. This means that they will not charge you a solicitor’s fee before they begin work on your claim. Instead, you will sign a Conditional Fee Agreement (CFA). This confirms that you will pay a success fee if your solicitor wins your claim.

In the event that your claim is unsuccessful, what happens? You will not have to pay a success fee. If your personal injury lawyer wins your claim, they will deduct their fee from your compensation payout at a legally capped rate.

For many people, this is the more affordable way to fund a solicitor in an office accident claim. Read our online guide to learn more about making a No Win No Fee claim today.

Start Your Office Accident Claim

In conclusion, if you suffer an injury due to unsafe working practices at your office, you may be eligible to make an office accident claim. Contact Accident Claims UK to begin your office accident compensation claim.

  • Call us on 0800 073 8801.
  • Contact us online.
  • Chat to a compensation claims advisor using the chatbox on your screen.

Essential References

You may find the following guides helpful if you wish to make an accident claim for a workplace injury.

How Much Compensation Can I Claim For Stress At Work?

What Are My Legal Rights After An Accident At Work?

Back Injury At Work Compensation Claims Guide

External Guides Related To Office Accident Claims

An NHS guide to Carpal Tunnel Syndrome.

A Citizens Advice Bureau guide on what to do if you suffer injuries in an accident at work.

Other Useful Internal Guides

Office Health And Safety Statistics

 

What is the most common accident in the office? [h2/h3] How long can you claim for an accident at work? [h2/h3] What are you entitled to if you are injured at work? [h2/h3]

The above graph shows the most common workplace injuries as recorded through RIDDOR. You can find further workplace accident statistics in this HSE PDF.

Office Accident Claims FAQs

We will now answer some frequently asked questions we often receive from our clients.

Do I get paid if I have an accident at work?

Different businesses and organisations have different sick pay policies. Check your contract to see if you will receive normal pay if you have an accident at work that causes you to take time off to recover. You may be eligible to claim Statutory Sick Pay from the Government.

How long can you claim for an accident at work?

There is a personal injury claims time limit of three years in the UK. We recommend you call Accident Claims UK as soon as possible, to avoid falling outside of the compensation claims time limit.

Can I get compensation for a work injury?

If you suffer injuries because of an accident at work that was not your fault, you may be eligible to claim compensation. Contact Accident Claims UK to find a solicitor to handle your claim.

What happens if I have an accident at work?

If you suffer injuries in an accident at work, your employer should record the accident in the accident report book. Your employer should report serious injuries to the Health and Safety Executive. We recommend you seek medical treatment immediately. This is for medical reasons and also so there is a record of your injuries.

Can I make office accident claims if I no longer work for the company?

If you no longer work for your employer, but you want to make a claim against them for an office accident, you would need to check whether you were within the relevant personal injury claims time limit. You could call us and ask for guidance on this. Generally, you would usually have three years to claim, from the date of knowledge or the date of the accident. However, some exceptions could apply to some cases.

Can I make an accident claim if the company is no longer trading?

If you have worries you cannot claim compensation because your employer is no longer trading, then you may be pleased to hear that in some cases, you could still claim. If there was a valid insurance policy in place at the time of your accident, you may still be able to get compensation. Please don’t hesitate to contact us should you find yourself in this position. We would be happy to help you check your eligibility to claim, and we could provide you with legal representation to take your claim forward.

Can I make a claim if I’m self employed?

In some circumstances, you could claim compensation if you’re injured at work and are self-employed. For example, if you attend work in premises that the owner/operator has not made safe and you suffer injury, you could still be able to claim under the Occupier’s Liability Act. We could help assess your case and provide free legal advice on your claim.

What is the most common accident in the office?

According to the HSE, the most common accident in the office is a slip, trip or fall. Your employer should take steps to prevent reasonably foreseeable harm to employees. They should risk assess your tasks and the office environment. Once they have identified risks, they should take steps to remove or reduce the risks as much as reasonable.

A failure to make the office environment safe for employees could breach their duty of care towards staff. If a negligent breach of their duty of care happens, causing you injury, you could be eligible to claim compensation.

How long can you claim for an accident at work?

If you have an accident at work, you can usually claim within the limitation period of 3 years from the accident date or date of knowledge, whichever is later. However, this limitation period would not necessarily apply to all claims.

For example, if you claim for a child or someone who lacks the mental or physical capacity to make their own claim, a different limitation period could apply. Please call our team for case-specific advice.

What are you entitled to if you are injured at work?

You could be entitled to various damages if you are injured at work due to your employer’s negligent breach of their duty of care towards you. If their breach caused your injury, you could claim for your loss of amenity, suffering and pain. Furthermore, you could recover out of pocket expenses as long as they were reasonable and you could provide evidence of them.

Office accident – Top Tips for claiming

If you’re looking to claim for an accident in the office, you might be wondering what evidence could support a claim for an office accident. Top tips could include:

  • Witness statements – if you can, take down the contact names and details of anyone who witnessed your accident in the office, your solicitor could approach them for a statement to back up your case.
  • Accident report – There should be an office accident book at work in which to record injuries sustained in an accident at the office. It would be wise to check that this has been done.
  • Medical evidence – You may need to visit an independent medical expert to verify your injuries.
  • CCTV – In some cases, CCTV could capture your accident in the office. If this happens, this could be useful in proving your claim.
  • Get legal advice – Finally, if you’ve had an accident at the office, it could be useful to get legal advice. We could provide this for free.

What accidents should be recorded in the office accident book?

If you have an accident at the office, and you suffer an injury, your employer, or their representative should record it in the office accident book. Should your injury be one of those on the list of reportable injuries (RIDDOR), your employer should report it through the proper channels. If you have any worries about your accident having not been recorded in the office accident book, it could be a good idea to write to your employer. That way, you have a record of having informed them. 

Thank you for reading our guide to office accident claims.