Cruise Ship Injury Accident Claims Guide? – How Much Compensation Can I Claim?

By Daniel Sisko. Last Updated 30th June 2022. Welcome to our guide on cruise ship accident claims. On this cruise ship injury claims page, you will find a cruise ship compensation claims guide to making a successful compensation claim for a cruise ship injury. You could make a ship accident claim both as a passenger on the cruise ship and also whilst working as a crew member.

Although accidents on board a cruise ship are quite rare, they do happen from time to time. This guide is aimed at people who believe they have a valid reason to make personal injury claims based on an injury caused by an accident on a cruise ship.

The kind of accidents you can claim for is not restricted to those that happen while on the ship. You can also make cruise ship compensation claims for accidents that happen in port or whilst on shore-based excursions if you can prove the cruise line caused the accident and is liable to pay damages after cruise ship holidays.

If you would rather skip reading this guide and move straight on to start a claim if you suffer an accident, then call Accident Claims UK on 0800 073 8801 now, and we can explain to you how we can help you get the compensation you deserve. We could provide you with specialist solicitors that are authorised and regulated by the Solicitors Regulation Authority to assist with claims for an accident at sea and other ship holiday accidents.

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A Guide To Accidents, Injuries, And Illness On A Cruise Ship

Cruise ship compensation claims ship accident claim

Cruise ship compensation claims

This guide will cover the entire process of claiming an injury caused by an accident on a cruise ship. It pertains to both members of the public who are taking a cruise holiday and the staff that work for the cruise line who fall ill or suffer injuries in an accident at work and want to make cruise ship compensation claims.

Additionally, it will cover everything you need to know about claiming, so you understand what your legal team is doing for you at every stage. And it will also cover issues such as the personal injury claims time limit, which is usually 3 years from the date of your accident, although there could be exceptions. Although you won’t find an online personal injury claims calculator on this page, you will find a table detailing typical compensation amounts for a full range of injuries that might be sustained via an accident on a cruise ship.

If you require any additional information once you have read this cruise ship accident claims guide, please call Accident Claims UK on the number at the bottom of this page. We are registered in England and we will do our best to assist you, whether you were injured on a cruise ship package holiday, or want to know whether the Athens Convention would affect your claim and how the Athens Convention applies to cruise ships.

What Are The Most Common Accidents, Injuries, And Illnesses On Cruise Ships?

If you suffer illness onboard a cruise ship or are injured in an accident that was not your fault, you could be eligible to claim compensation. Your compensation payout could include damages for your pain and suffering, as well as covering any costs you incurred due to your illness or injury.

Although there are many ways that accidents can happen on a cruise ship, which may lead to a person needing a personal injury lawyer to help them make cruise ship compensation claims, some causes are much more common than others, such as:

  • Slips, trips and falls – these are the single most common type of accident that a personal injury solicitor has to deal with. Being on a moving, rolling ship only makes it more likely you might slip, trip or fall. You could also be hit by falling objects.
  • Sporting accidents – most cruise liners offer a full range of sporting activities, including swimming, tennis, badminton, volleyball, etc. This means that there is a risk that passengers may be injured while playing these sports.
  • Food-related illnesses – many cruise lines operate a buffet breakfast or lunch. This means that food might be left out too long, leading to a food-related illness, such as food poisoning.
  • Faulty equipment and fittings – such as receiving an electric shock from a faulty light fitting in your cabin or being injured by a piece of ships equipment that has not been secured during high seas.

Although these are the most common causes of accidents on a cruise ship, there are many more which may result in cruise ship injury claims. If your own accident doesn’t fit into this list, call Accident Claims UK at the number at the bottom of this page, and we will tell you whether we believe you can claim personal injury compensation for your injury.

What Are The Most Popular Cruise Lines?

If you need to make a cruise ship injury claim to claim cruise ship injury compensation, you will need to know the name of the cruise line that operates the cruise ship you were injured on. This is imperative for your claim. Some of the major cruise lines include:

  • P&O Cruises
  • Royal Caribbean
  • Cunard
  • Princess Cruises
  • Celebrity Cruises
  • Norwegian Cruise Line
  • MSC Cruises
  • Fred Olsen
  • Cruise and Maritime
  • Carnival
  • Azamara Cruises
  • Oceania Cruises
  • Holland America Line
  • Regent Seven Seas
  • Thomson Cruises
  • Star Clippers
  • Hurtigruten
  • Costa Cruises
  • Disney Cruise Line
  • Seabourn
  • Silversea Cruises
  • Swan Hellenic
  • SeaDream Yacht Club
  • Crystal Cruises
  • Scenic Discovery Yacht
  • Club Med
  • Viking Cruises
  • Hapag-Lloyd
  • Paul Gauguin Cruises
  • Hebridean Cruise Line
  • Saga Ocean Cruises

Accident Claims UK can help you to claim compensation from any cruise line, regardless of whether they are based in the UK or not. Call us at the number at the bottom of this page to proceed with your cruise ship accident claims.

Slip, Trip, And Fall Cruise Line Accidents

cruise ship accident claims

Source: https://www.sciencedirect.com/science/article/pii/S0925753515001770

According to the Health and Safety Executive (HSE), and based on answers to the Labour Force Survey, slips, trips and falls are the most common types of accidents in the workplace. And, the NHS says that slips and trips that result in falls are the most common cause of serious injuries. As an employee or passenger on a cruise ship, you could experience slips, trips or falls. 

If it can be found that the cruise line is liable for the accident, a reason to make a cruise illness compensation claim could exist. Employees and passengers could make cruise ship accident claims. 

Slip, trips and falls can happen for many reasons whilst onboard, including:

  • Slipping on a wet floor, a dirty floor or deck – when a floor is dirty or wet, it is supposed to be signposted as a hazard until it is cleaned up. If it isn’t and you slip on it and harm yourself, you should be able to claim compensation.
  • Tripping on faulty floor coverings or decking – such as carpets that a torn or frayed or deck planks that have warped and are no longer flush to the rest of the deck.
  • Falling downstairs – due to reasons such as a faulty handrail or insufficient lighting. When the boat is pitching in high seas, stairways can be a hazardous challenge.

If you slipped, tripped or fell whilst either working on or as a passenger on a cruise liner, Accident Claims UK can help you with cruise ship compensation claims. Call our law firms at the number at the bottom of this page.

Can I Claim Cruise Compensation For Missed Ports?

In general, when it comes to claiming cruise compensation, missed ports are not something that could form the basis of a successful claim. Every cruise line has a section covering missed ports in terms and conditions, which indemnifies them against liability for missed port compensation. You will have been deemed to have accepted this policy when you booked your cruise.

In certain circumstances, it could be possible to claim missed port compensation. We recommend that you contact Accident Claims UK at the number at the bottom of this cruise guide, so we can evaluate whether we believe you have a valid reason to claim missed port compensation.

Cruise Ship Accidents In The Workplace

Every cruise line is expected to conform to Health & Safety standards laid down by the Government under which jurisdiction the cruise line operates. However, this only applies to the times they are in port or within local waters. Once the ship is in international waters, maritime law applies, which has no provision for Health & Safety.

Therefore, making cruise ship compensation claims for cruise line accidents as an employee is a complex challenge. You will need expert legal advice and help in making a claim. Accident Claims UK has the experience and knowledge to make such a complex accident at work claim. Contact us at the number at the bottom of this page for more information about cruise ship accident claims and other cruise ship compensation claims.

What Should You Do After A Cruise Ship Injury Or Illness?

If you have suffered an injury caused by a cruise ship accident, then there are several things you can do to give you the best chance of winning any cruise ship injury settlements you are pursuing. Steps to help you with cruise ship compensation claims include:

  • Gather evidence – such as photographs and video that show the cause of the accident. For example, if you tripped on some faulty decking, make sure you take a photo of it.
  • Gather witness contact details – if there were any witnesses to your accident, gather their names and addresses so that they can be called on at a later stage if needed.
  • Get proper medical attention – if you are overseas and have to visit the hospital for treatment, get the names of the doctors who treated you and ask for a copy of your medical file when you are discharged.
  • Document financial losses – if you have faced any losses due to your injuries, such as medical fees, transport costs or loss of earnings, document them so that you can prove these losses.

Contact Accident Claims UK on the number at the bottom of this page to begin your cruise ship injury claims if you have already taken the steps above.

How To Start A Cruise Ship Accident Claim

Starting a cruise illness compensation claim is very straightforward. Whether you need to claim an injury caused by a cruise ship accident or for an illness such as cruise ship food poisoning, the cruise ship compensation claims process is the same. Call Accident Claims UK on the number at the bottom of this page, and we will ask you some questions about your injury or illness, such as:

  1. When and where did the accident happen?
  2. Were you at sea or in port when it happened?
  3. Were there any witnesses to your accident?
  4. What is the long-term prognosis of your injury?
  5. Have you suffered any form of financial loss due to your injury?

Once we have asked you questions such as these, we will have a better idea of how your cruise ship compensation claims look. We will then offer you some free legal advice on what we believe your course of action should be.

What Can I Claim For After A Cruise Ship Injury?

When you claim compensation for a cruise ship accident, you will claim two types of damages, and these are:

  • General damages – pain, suffering and physical manifestations of the injury and also any long-term or permanent medical condition as a result of the injury.
  • Special damages – all financial losses caused by the injury, such as expenses like travel costs and medical fees, and any loss of earnings, both current or future.

Call Accident Claims UK on the number at the bottom of this page to determine just what damages you could receive as part of cruise ship accident claims.

Examples of payouts in cruise ship compensation claims 

The Athens Convention 2002 allows you to claim for personal injury sustained onboard a vessel that resulted from negligence. Additionally, if you booked a cruise ship holiday through a UK package holiday company, The Package Travel and Linked Travel Arrangements Regulations 2018 may apply. 

In these instances, you could make cruise ship compensation claims against the UK package holiday company. 

The value of injuries sustained on cruise ship accidents as a result of negligence, may vary based on certain factors. For instance, the nature and severity of the injury you sustain can influence how much your general damages payment is worth. This is the amount that is awarded for your pain and suffering, caused by your injuries.

When legal professionals are calculating general damages in England and Wales, they use resources such as the Judicial College Guidelines (JCG). This is a publication (last updated in 2022) that contains bracket compensation amounts associated with various injuries. These amounts have been based on past court cases.

The table below shows some of the figures listed in the JCG. However, in order to get a bespoke valuation of your specific claim, you’ll need to have it assessed on an individual basis. You can do this by getting in touch with our advisors today.

Type of InjurySeverityInformation About the InjuryCompensation Amount
FingerMinorTrivial injuries such as cuts, bruises, abrasions and lacerations.Up to £4,750
SeriousInjuries that will heal in the long-term and until healed cause pain and possibly disability.£12,590 to £16,760
LossFull amputation of a finger.£61,910 to £90,750
ThumbMinorTrivial injuries such as cuts, bruises, abrasions and lacerations.Up to £4,750
ModeratePainful injuries such as simple fractures, which will heal entirely in the medium-term.£9,670 to £12,590
SeriousInjuries that will heal in the long-term and until healed cause pain and possibly disability.£12,590 to £16,760
Very seriousSuch as thumb that has been amputated and grafted back on but no longer functions.£19,600 to £35,010
LossAmputation of one thumb.£35,520 to £54,830
HandModeratePainful injuries such as simple fractures, which will heal entirely in the medium-term.£5,720 to £13,280
Less SeriousSuch as a crushed hand, with loss of function until healed.£14,450 to £29,000
SeriousInjuries that will heal in the long-term and until healed cause pain and possibly disability.£29,000 to £61,910
Loss (one hand)Either through amputation or permanent loss of function.£96,160 to £109,650
Serious (both)Injuries that will heal in the long-term and until healed cause pain and possibly disability.£55,820 to £84,570
Loss (both)Either through amputation or permanent loss of function.£140,660 to £201,490
WristMinorTrivial injuries such as cuts, bruises, abrasions and lacerations.Up to £4,740
Less SeriousSuch as simple fractures and sprains which will heal in the short-term but leave the wrist immobile whilst healing.£12,590 to £24,500
SeriousInjuries that will heal in the long-term and until healed cause pain and possibly disability.£24,500 to £39,170
SevereInjuries that once healed, will leave a permanent effect such as reduced functionality.£47,620 to £59,860
ElbowModeratePainful injuries such as simple fractures, which will heal entirely in the medium-term.Up to £12,590
Less SevereSuch as those that will limit the use of the arm for the short-term but will heal eventually.£15,650 to £32,010
SevereInjuries that once healed, will leave a permanent effect such as reduced functionality.£39,170 to £54,830
Arm (fractures)SimpleSuch as fractures to the short bones of the forearm.£6,610 to £19,200
Less SevereSuch as fractures to the long bones of the upper arm.£19,200 to £39,170
SeriousInjuries that will heal in the long-term and until healed cause pain and possibly disability.£39,170 to £59,860
SevereInjuries that once healed, will leave a permanent effect such as reduced functionality.£96,160 to £130,930
Arm amputationBelow elbowLoss of the lower arm.£96,160 to £109,650
Above elbowLoss of arm below the shoulder.£109,650 to £130,930
FullLoss of the arm at the shoulder.Not less than £137,160
BothFull loss of both arms.£240,790 to £300,000
ToeModeratePainful injuries such as simple fractures, which will heal entirely in the medium-term.Up to £9,600
SeriousInjuries that will heal in the long-term and until healed cause pain and possibly disability.£9,600 to £13,740
SevereInjuries that once healed, will leave a permanent effect such as reduced functionality.£13,740 to £21,070
LossComplete loss of one big toe.In the region of £31,310
LossLoss of all toes on one foot.£36,520 to £56,080
FootMinorTrivial injuries such as cuts, bruises, abrasions and lacerations.Up to £13,740
ModeratePainful injuries such as simple fractures, which will heal entirely in the medium-term.£13,740 to £24,990
SeriousInjuries that will heal in the long-term and until healed cause pain and possibly disability.£24,990 to £39,200
SevereInjuries that once healed, will leave a permanent effect such as reduced functionality.£41,970 to £70,030
Very SevereInjuries that result in serious permanent disability.£83,960 to £109,650
AnkleMinorTrivial injuries such as cuts, bruises, abrasions and lacerations.Up to £13,740
ModeratePainful injuries such as simple fractures, which will heal entirely in the medium-term.£13,740 to £26,590
SevereInjuries that once healed, will leave a permanent effect such as reduced functionality.£31,310 to £50,060
Very SevereSuch as multiple fractures that will result in a permanent loss of some functionality of the ankle.£50,060 to £69,700
LegLess SeriousSuch as fractures which will leave the leg immobile while they heal.Up to £27,760
ModeratePainful injuries such as simple fractures, which will heal entirely in the medium-term.£27,760 to £39,200
SeriousSuch as serious or multiple fractures that will leave the leg immobile for the long-term.£39,200 to £54,830
Very SeriousInjuries that once healed, will still have an effect on a person’s mobility.£54,830 to £87,890
SevereInjuries that once healed, will leave a permanent effect such as reduced functionality.£96,250 to £135,920
Leg amputationBelow kneeLoss of one leg below the knee.£97,980 to £132,990
Above kneeLoss of one leg above the knee.£104,830 to £137,470
BothFull amputation of both legs.£240,790 to £282,010
NeckMinorCuts, abrasions and minor sprains which will heal relatively quickly.Up to £7,890
ModeratePainful injuries such as simple fractures, which will heal entirely in the medium-term.£7,890 to £38,490
SevereInjuries that once healed, will leave a permanent effect such as reduced functionality.Up to somewhere in the region of £148,330
BackMinorSprains, lacerations and bruising which will heal rapidly and have no lasting effect.Up to £12,510
ModeratePainful injuries such as simple fractures, which will heal entirely in the medium-term.£12,510 to £38,780
SevereInjuries that once healed, will leave a permanent effect such as reduced functionality.£38,780 to £160,980

Please note, this table only includes physical injuries. It does not cover illness or show amounts for, as an example, compensation for food poisoning on a cruise ship. Call Accident Claims UK to get a more accurate estimate of what you can expect to receive for your cruise ship compensation claims.

No Win No Fee Compensation Claims On Cruise Ships

Accident Claims UK offers residents of the UK access to our main offering, a No Win No Fee service for making a personal injury claim.

Under this No Win No Fee agreement, there is zero cost to start your claim, and you don’t need to pay us anything at all as we pursue your claim, no matter how long it takes to resolve. If we fail to win you any compensation, then you still don’t pay us a thing. The only time we will ask you to pay our legal fees is when you actually receive a compensation payment.

Why Make Your Cruise Ship Compensation Claim With Us?

The clams service operated by Accident Claims UK is a simple and effective way to make a compensation claim for a cruise ship illness or injury. Whether you have suffered a personal injury or became sick on your cruise and need to claim cruise sickness compensation, we can help you.

We will leverage our 30 years of experience tackling complex claims cases for our clients to ensure you have the very best chance of winning your cruise ship claim.

We will always keep you in the loop and update you about the status of your cruise ship accident claims and are always available to answer any questions you might have about your cruise ship injury claims and what we are doing for you.

Contact Accident Claims UK Today About A Ship Accident Claim

Are you ready to make your cruise ship accident claim? If so, please contact Accident Claims UK on 0800 073 8801 now. Once we know a little more about your claim, we will offer you some free legal advice on what we believe you should do next.

Useful Links Relating To A Ship Accident Claim

Health And Safety On Ships: This government page has information on health and safety on ships.

NHS info on preventing falls: Through this link, you will find information published by the NHS on preventing fall-related injuries.

Accident at Work Claims Guide: Were you an employee on the cruise ship at the time of your injury? Read our guide on your employer’s duty of care and what you could do. 

Concussion Accident Injury Claims: If you experienced a concussion resulting from an accident on a cruise ship, take a look at our guide. 

A Guide to Head Injury Claims: A head injury can be devastating. If you injured your head after an incident on a cruise ship, read our guide. 

Cruise Ship Accident Claims FAQs

What happens if you get in trouble on a cruise?

If you suffered on a cruise ship due to someone else’s negligence, take steps to document the cause and talk to our advisors to see if you could make a claim. 

What cruise ship flipped over?

In 2012, the Costa Concordia ran aground and sank off the coast of Giglio Island.

How long can I make a claim after an accident?

You have no more than three years after the accident or learning of the accident-related injuries to make cruise ship compensation claims.

Should I call my insurance company after a minor accident?

Yes, it is important for you to alert your insurers after an accident regardless of severity.

Is there a doctor on cruise ships?

Yes, major cruise liners generally have at least one doctor, as well as at least two nurses. Furthermore, some ships have additional doctors and nurses on board.

Is it possible to undergo surgery on a cruise ship?

Medical personnel on cruise ships do have the ability to perform minor surgeries.

Does health insurance cover you on a cruise?

This is possible, though some travellers prefer to take on specific cruise insurance plans.

What does Code Red mean on a cruise ship?

This is where the ship has a serious outbreak of norovirus or an illness. So, this requires the ship to have a deep clean and for passengers to remain in their rooms.

How long does a ship accident claim take to settle?

How long a claim takes really depends on the complexity of your injury claim and whether the cruise ship operator admits liability. The date of settlement could be later if the liable party disputes your claim, or says you bore some responsibility for the accident or illness you suffered. Your lawyer would fight for the maximum compensation settlement for your claim too, so negotiations could take some time.

What type of medical evidence would I need for cruise ship compensation claims?

As well as seeking medical attention if you became ill or injured on a cruise, if you intend on making cruise ship compensation claims, you would need to see an independent medic. This is so that you could obtain a medical report from them which described your illness or injury and gave the medical expert’s professional opinion on the severity of your injury or illness. The medical report is an important piece of evidence that could significantly affect your payout. When you visit the medic, you will need to answer their questions and undergo an examination. They may need to order further tests to get a better picture of your condition.

Should I keep an injury diary to make a ship accident claim?

Some people have found it useful to keep a diary of their injury or illness to help them recall useful details that could help their case. You might want to write down how your injury or illness affects you on a daily basis, as well as writing notes about what you’ve not been able to do because of your illness or injury.

Could I make a fatal ship accident claim on behalf of somebody else?

If you have lost one of your loved ones to a fatal ship accident, and it was not their fault, but was due to the cruise ship operators negligence, or employer negligence, you could make a claim for compensation. Claiming for a lost loved one can be somewhat traumatic, as you may be required to go over details of their death. We understand that this is a sensitive subject and we take great care with. All of our personal injury advisory team are trained to handle claims sensitively.

We will do our best to give you guidance and support you are looking for without causing you undue distress. You could claim compensation that could cover funeral expenses, and you may receive a bereavement award to. In some cases, if you are financially dependent on the deceased,you could receive compensation for loss of supports. If you’re wondering how to get started with such a claim come up we would be happy to help you.

How common are fatal accidents at work?

Unfortunately, according to the Health and Safety Executive’s 2020 to 2021 figures, 142 people were killed in workplace accidents in this period. We have provided some statistics relating to this below. If an employer was liable for a fatal accident at work, the deceased person’s relatives could make a claim for compensation. We would be happy to talk to you about making such a claim, and could get you the legal assistance you may be looking for to take a claim forward for compensation.

ship accident claim statistics graph

Thank you for reading our guide to cruise ship accident claims. We hope you have learned a lot about cruise ship injury claims. But please get in touch if you have any questions about cruise ship compensation claims. We could help with a ship accident claim or any type of holiday claim.