Disneyland Paris Accident Claims Guide- How To Claim Compensation For An Personal Injury At Disneyland Paris?

By Jo Jeffries. Last Updated 29th June 2022. If you have been injured or made ill because of an accident at Disneyland Paris that was not your fault, you could be entitled to claim compensation for your injuries. Whether your dream holiday turned into a nightmare because of an accident on a Disneyland Paris crush coaster, a Pirates of the Caribbean accident, or an accident that happened as you were walking around the park which includes slip, trip or fall Disneyland accidents, our top tips to claim compensation for incidents at Disneyland could help you. It explains what incidents at Disneyland people could claim for. Plus, it includes details of Paris accidents and how claims could differ from those in the UK.

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Disneyland accident claims guide

Call Accident Claims UK for your free personal injury claims consultation. If we believe that you are entitled to claim compensation for your injuries, we will let you know. We could also inform you on how much compensation you could be entitled to claim. We will assign a personal injury solicitor who would handle your case. Call us on 0800 073 8801 today, or use our online claims form to contact us and begin your accident claims process today.

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A Guide To Claiming For An Accident At Disneyland Paris

Disneyland Paris (formerly known as Euro Disney), is a resort in Marne-la-Vallée, France which is owned by the Walt Disney Company. The resort has two parks featuring rides, attractions, live shows and walkabout characters. There are also hotels, a golf course, a nature resort, large shopping, dining and entertainment complexes. The resort is popular with families, and adult fans of Disney alike. As of 2017, Disneyland Paris was visited by over 320 million people, making it Europe’s most visited theme park.

Despite being billed as “the happiest place on earth”, accidents at Disneyland Paris can and do occur. Disneyland Paris has a duty of care towards people who use the parks which includes both customers and employees. This means that if the business acts negligently and an accident in Disneyland Paris occurs as a result, a person who has been harmed by that accident, could seek compensation by filing a personal injury claim.

Incidents at Disneyland – Could they lead to a claim?

In this guide to making an accident claim against Disneyland Paris, we provide information on what you should do if you are injured in a Disneyland Paris accident that was not your fault. We also look at accidents at Disneyland Paris that happen due to negligence, and advise you on what steps to take if you are injured whilst you are visiting the park.

We have also included a table that provides an idea of how much personal injury compensation you could be awarded in general damages. The guide also provides essential information on the time limit associated with personal injury claims in France.

Should an accident at Disneyland Paris occur, and you are injured as a result of third-party negligence, contact our advisors to find out what steps to take next.

What Is An Accident In Disneyland Paris?

An accident in Disneyland Paris is an incident that was caused by negligence on the part of the business, which results in an individual being injured or becoming ill. When we think of an accident at Disneyland Paris, we usually think of a ride breaking down or malfunctioning, injuring a participant as a result, often seriously. This sort of fairground ride accident is rare but sadly do happen.

Other types of accidents in Disneyland Paris can happen because of the park being poorly managed and maintained. This can include incidents of food poisoning, slip, trip and fall accidents, or accidents and injuries taking place in Disneyland Paris hotels and other facilities in the park.

Steps To Take After An Accident In Disneyland Paris

If you are injured or fall ill because of an accident at Disneyland Paris that was not your fault, there are steps that you should take which is to collect evidence at the scene of the accident which would support your personal injury claim. Of course, if you are seriously injured or critically injured, the most important thing is to seek the appropriate medical treatment straight away. However, even if your injuries appear minor, you should still seek medical attention as soon as you can, because your symptoms may become more serious later on.

Steps to take after Disneyland incidents

Here are some steps you should take to collect evidence to support your compensation claim.

  • Collect visual evidence by photographing your injuries and the hazard that caused your injuries. Include a date stamp if possible
  • Ask the park to provide you with CCTV footage of the accident
  • Report your accident to Disneyland Paris. Make sure that it is recorded accurately in the accident log book. The entry should include the date, time, place and details of the accident
  • Speak to eyewitnesses and collect their contact details. They may be required to give supporting evidence at a later date
  • Keep the receipts of any expenses you make. They would be needed as evidence as your case unfolds. You may also be able to claim back any expenses you have as a result of your injuries, in special damages
  • Visit a doctor or a hospital, depending on what is appropriate for your injuries. Not only is it important to get the right medical treatment for the sake of your health. The doctor would also produce a medical report. This would include a medical diagnosis and prognosis. It is crucial evidence when filing a personal injury claim

Accidents Which Could Happen In A Theme Park

There are many types of accidents which could happen in Disneyland Paris as a result of negligence on the part of a theme park. Below are some examples of common theme park accidents and injuries:

In the event that a Disneyland Paris incident occurs in which you are caused harm as a result of third-party negligence, our advisors are available to inform you of the next steps to take.

Injuries Which Could Be Caused By Disneyland Theme Park Rides

Unfortunately, there have been some very serious incidents at Disneyland Paris, involving accidents on rides. For example in 2013, a young boy was left fighting for his life. This was after an accident on Pirates of the Caribbean which is a popular ride. The boy fell out of the car and was crushed by the car behind. There was a criminal investigation, to see if the accident was caused by gross negligence on the part of The Walt Disney Company.

In 2012 a maintenance worker, working on the Crush’s Coaster attraction in the Walt Disney Studios park, suffered a hand crushing accident after his hand was run over by a passenger car. Other incidents include the following:

  • The Pirates of the Caribbean accident
  • Accident on Disneyland Paris crush coaster

If you were injured in a Disneyland Paris accident that was not your fault, you could be entitled to make a personal injury claim against the resort. Call Accident Claims UK, and speak to our team of advisers to see if you have a valid personal injury claim against Disneyland Paris.

Slips And Trips In Disneyland Paris Park

Unfortunately slip, trip and fall injuries can happen easily in a resort and theme parks like Disneyland Paris, more especially if proper standards of health and safety are not upheld. For example, guests can slip on fast food which has been dropped on the floor and not cleaned up. If there is a fault with a staircase, or a broken handrail, this can also lead to trip and fall accidents.

Slipping accidents can also happen in hotels with marble or granite floors because they can easily become slippery when wet. If you have been injured because of a slip, trip or fall accident caused by negligence on the part of Disneyland Paris, you could be entitled to claim compensation.

Accidents Or Injuries In Disneyland Paris Accommodation

The Disneyland Paris resort has hotels where guests can stay during a visit to the resort. Although these are run to a high standard, accidents can occur if proper health and safety standards are not upheld. Examples of accidents in hotels can include the following:

  • Food poisoning
  • Broken furniture injuries (for example, a broken chair collapsing under the weight of a guest)
  • Swimming pool accidents
  • Accidents caused by a faulty lift or escalator

If you have suffered an accident because of negligence on the part of someone else while staying at a Disneyland Paris hotel, you could be entitled to claim compensation for your injuries. To find out more, please call Accident Claims UK today.

Food Poisoning Or Illness In A Theme Park Abroad

There are restaurants and fast food booths in Disneyland Paris, as well as onsite restaurants in the shopping and entertainment areas. There are also hotel restaurants. If food is not properly stored or prepared in Disneyland Paris, it could result in you falling ill with food poisoning. Symptoms of food poisoning can include nausea, severe stomach cramps, vomiting, and diarrhoea.

Food poisoning can ruin a holiday, and in extreme cases can result in the affected person being hospitalised. Should you suffer injuries as a result of an accident at Disneyland Paris, contact our advisors. They can help you find out what steps to take next.

Serious Injuries And Fatal Accidents at Disneyland Paris

Unfortunately, there have been serious injuries sustained by people because of accidents at Disneyland Paris. This includes an incident where a 12 year old boy was left paralysed from the neck down, after riding on the Tower of Terror. There have also been news reports of high levels of workplace accidents involving Disneyland Paris staff.

Disneyland Paris Duty Of Care

Disneyland Paris have a duty of care towards their customers, staff and other people who may use their premises which includes contractors and delivery people. This means they are legally obliged to follow proper health and safety regulations to protect people from being injured or harmed in a Disneyland Paris accident.

Package Holiday Accident Claims Against Disneyland Paris

According to the Package Travel, Package Holiday, and Package Tour Regulations 1992, if you are injured on a package holiday, or made ill because of an accident that was not your fault, you may be able to make your personal injury claim against the tour operator. Therefore, if you travelled to Disneyland Paris as part of a package holiday, you could claim compensation from the UK-based tour operator you booked your visit to Disneyland Paris through.

Accident Claims Time Limits In France

In France there is a personal injury claims time limit of three years, if you booked your trip as part of a package holiday. If you booked your trip independently, then personal injury claims time limit may vary. As such, you should always discuss your case with a UK-based personal injury solicitor who would offer essential advice on the time limit associated with your Disneyland Paris personal injury claim.

Damages You Could Claim For An Accident At Disneyland Paris

If you make a successful personal injury claim for an accident at Disneyland Paris, your compensation would be awarded in two parts. The first part is general damages, which would compensate you for the pain, suffering and loss of amenity that you suffered as a result of your injuries. General damages are typically the largest part of a compensation claim.

Special damages

You can also claim special damages to reimburse you for any expenses your accident caused you. Examples of special damages that you could be entitled to include in a successful Disneyland Paris personal injury claim are as follows:

  • Medical expenses
  • Travel expenses
  • Care expenses
  • Mobility equipment
  • Home adaptation expenses
  • Loss of income and future income

Theme Park Accident Claim Payouts

Theme park accident claim payouts vary, as each claim is valued by its individual circumstances. However, we have compiled a table of guideline compensation payouts from the 16th edition of the Judicial College Guidelines (JCG) to help you get an idea of what you could receive.

Above-Knee Amputation Of One Leg (iii) £104,830 to £137,470 Amputation of one leg above the knee.
Injury Type Compensation Bracket Notes
Grand Mal Epilepsy (a) £102,000 to £150,110 Established epileptic seizures.
Chest Injuries (b) £65,740 to £100,670 Traumatic injuries to the chest and heart, causing permanent damage and continuing pain.
Moderate Back Injuries (b) (i) £27,760 to £38,780 Cases with some residual disability, for example crush or compression fractures of the lumbar vertebrae.
Moderate Neck Injuries (b) (ii) £24,990 to £38,490 Dislocations or fractures that may require spinal fusion.
Less Severe Brain Damage (d) £15,320 to £43,060 Cases of good recovery, with consideration given to the extent of the injury, changes in personality, and depression.
Modest Ankle Injuries (d) Up to £13,740

Ligamentous injuries, or minor and undisplaced fractures and sprains.
Serious Shoulder Injuries (b) £12,770 to £19,200 Shoulder dislocation, with damage to the lower brachial plexus.
Digestive System Injuries (a) (iii) £6,610 to £12,590 Penetrating stab wounds, or serious seatbelt pressure wounds.
Moderate Psychiatric Damage (c) £5,860 to £19,070 Improvement by trial, with a good prognosis.

The JCG can only provide guideline compensation for theme park accident claim payouts. For a free and personalised estimation of what you could receive, contact our advisors today.

No Win No Fee Disneyland Paris Accident Claims

If you have legitimate grounds to claim compensation for an accident at Disneyland Paris, we can provide you with a No Win No Fee solicitor. This means the solicitor would not charge you an upfront fee to handle your claim. Instead, you would only be charged a solicitors fee (success fee) if and when you win your claim. Although it is not likely that you will lose your claim, if you do not win we won’t charge you an upfront fee. Call Accident Claims UK today, to enquire about making a No Win No Fee claim.

See How Accident Claims UK Could Help You

If you have been injured or made ill because of an accident at Disneyland Paris that was caused by negligence on the part of the business, you could be entitled to claim compensation. Call Accident Claims UK today, to find out if you have a valid claim. If you have legitimate grounds for compensation, we would put you in touch with one of our personal injury solicitors who would offer to handle your case on a No Win No Fee basis.

Accident Claims Guide And Reference Materials

Personal Injury Claims For An Accident On Holiday

How To Claim Compensation For A Package Holiday Injury Claim

Back Injury Claims

Tripping On Pavement Claims

ABTA Guide To New Package Travel Regulations

The Package Travel and Linked Travel Arrangements Regulations 2018

FAQ’s on Disneyland Accidents 

What can I do should Disneyland accident occur?

You may be wondering what steps you could take should Disneyland accidents occur. However, it’s important to note that not all accidents give you a valid basis to claim compensation. In order to seek compensation, you must provide evidence that someone else’s negligence caused you harm, either physically or psychologically. 

Evidence could include:

  • Photographs of the scene of the accident
  • Contact details of any witnesses
  • Medical reports

To find out more about the steps you could take should Disneyland incidents occur, call our team. 

What other Paris accidents could I claim for?

There are various accidents in Paris that you may experience. For example, while on holiday, you could slip, trip and fall in a restaurant or hotel. However, the process of claiming may differ depending on several factors, such as whether you booked with a package holiday company. For more information, call our team.