Accident At Work Procedure UK Guide – What To Do After An Accident At Work

By Joanne Jeffries. Last Updated 6th May 2022. Do you know what to do after an accident at work? In this online guide, we are going to go over the procedure following an accident at work that you will need to follow. This accident at work procedure for UK workers is designed to firstly, ensure you get the help you need when the accident happens, and secondly, to ensure the circumstances of the accident have been officially recorded. In this guide, we show you what to do if an accident occurs in the workplace, and discuss claiming compensation after accidents at work. Should you need more guidance on the accident at work procedure after reading this guide, please look at our FAQs or call the team.

What to do if an accident occurs in the workplace

what to do after an accident at work accident at work procedure* accident at work procedure UK more guidance on the accident at work procedure [h2/h3] what to do if an accident occurs in the workplace accidents at work

What to do after an accident at work

By following the correct accident reporting procedure, you are also taking action that will prepare you for making personal injury claims. If you believe you could have a valid claim, please take a few minutes to contact our claims team on 0800 073 8801. They will go over your claim with you and offer you some free legal advice on the best way for you to proceed. They can also arrange for a personal injury lawyer to process your No Win No Fee claim for you if appropriate.

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A Guide To Procedures After An Accident At Work

Within this guide, you should find all of the pertinent information related to following the accident at work reporting procedure. We answer common questions such as “what to do after an accident at work?” This guide is aimed squarely at anyone who has been injured in a workplace accident and wants to make sure they follow the correct accident at work procedure in preparation for making a personal injury claim if it was caused by employer negligence. The guide begins by giving an overview of what work-related accidents are, and why reporting them is important, as a failure to follow the proper reporting process can affect your ability to make a claim.

More guidance on the accident at work procedure

The guide then moves on to look at specific steps of the process, and this will include informing your employer, recording your accident in the company accident book, and capturing photographic evidence of the cause of the accident. Next, we look at how to correctly report an accident, and the reason why reporting your accident is important. We also cover the reason for ensuring there is a medical record of your injuries. In some cases, you will need to report your accident to the HSE, and we cover this situation as well in this part of the guide.

What the process of claiming looks like

The final part of this guide covers information that relates to making a claim. We will go over the general time limits that could affect your claim. We will also provide a list of some of the kinds of damages you might be able to claim. Additionally, you will find a table that shows possible compensation ranges for a number of different kinds of injuries. To tie things up, we explain how we can provide you with a solicitor to process your claim, under a No Win No Fee agreement. If you would like more information about this service or have questions about this guide in general, then please talk to a member of our claims team on the number down near the end of the page. They will explain how we could provide you with a personal injury solicitor to process your claim.

What Accidents At Work Do You Need To Report?

An important thing to remember when following the accident at work procedure for UK workers is to report the incident as soon as possible.

When it comes to employer liability, every company in the UK that employs people has to comply with all general legislation and also Health & Safety regulations that relate to employee safety in the workplace. This is compulsory, and failure to comply at all times can lead to harsh penalties for the company.

Part of the Health & Safety regulations relates to the way that all workplace accidents have to be recorded. There is a specific accident at work procedure in the UK that each company has to follow. This includes maintaining a company accident book, proactively identifying and mitigating new workplace hazards and training staff in Health & Safety protocols.
All workplace accidents have to be reported to the employer, and some have to be reported to the Health & Safety Executive as well. This guide will explain the reporting process in more detail in the following sections.

In Summary

It is important to report any injuries sustained at work as soon as possible. Your employer should try to ensure you are not at immediate risk and arrange for medical treatment for you. Additionally, they should record the incident in an accident report book. This should include details of when, where and how the accident took place.

What To Do After An Accident At Work

Part of the accident in the workplace procedure we are going to outline below is a regulatory requirement, other parts of it are best practices and good advice on dealing with accidents at work. We will be covering the following:

  • Ensuring that your employer has been informed of the accident.
  • Recording the accident in the company accident book.
  • Gathering evidence that shows how the accident happened.
  • How to report your workplace accident correctly.

Additional considerations

There are some additional considerations for some kinds of accidents, and also with regard to preparing for making a compensation claim for your injuries. These are:

  • Why is it important for your accident to be reported?
  • Why do you need to have a medical record of your injuries and their cause?
  • What kinds of accidents need to be reported to the Health & Safety Executive?

We will answer these questions later in this guide. If you have any questions about this personal injury compensation guide, one of our claim advisors will be happy to answer them for you, just give them a call on the number below.

Start By Informing Your Employer, Supervisor Or Manager

The first step to follow if you’re injured in an accident and are wondering what to do following an accident at work is to make sure that your immediate line manager or supervisor is informed of the incident. There are several very good reasons for this.

Your supervisor will understand the accident and emergency procedures at work, and will be able to a) make sure you receive first aid treatment, and b) ensure that the hazard that caused the accident is dealt with. Your supervisor will also be able to tell you what steps you need to take to report the accident officially. They could also help you get the statutory sick pay SSP you need if you take time off work to recover. Your supervisor will have to report further up the chain of command and may have to become involved in a Health & Safety audit in the future, so it is important that they are made aware that the accident took place.

Record Your Workplace Accident

It is very important to record all workplace accidents in the company accident book. Every company has to keep an accident book, and entries in it act as the official report of how the accident happened. The accident book can be reviewed by the Health & Safety Executive during an H&S audit if required.

What to do after an accident at work to ensure it is recorded correctly

The accident book has to be made accessible to all employees, and should not be locked away or made it difficult to access. When you complete your report in the accident book, you may receive a receipt that is signed by one of the H&S representatives that are acting on behalf of the employer. If you can’t fill in the accident book right away, if you have had to rush to the hospital for treatment, for example, you should either fill it in as soon as you can or get a co-worker to make an accident report for you if possible.

Photograph The Scene Of The Accident

After officially reporting accidents and incidents at work, you can also take it on yourself to take actions that will prepare for making a compensation claim at a later date if your employer is legally responsible for the accident.

One such action is taking photographic or video evidence of the cause of the accident, your injuries, and anything else you feel is appropriate. This evidence can be submitted to support your claim especially if your employer refutes it further down the line. You can also ask any witnesses to the accident for their contact details so that they can be called on to give testimony if required.

How Should I Correctly Report An Accident At Work?

Reporting an accident at work is vital, and accident reporting is something that every employer is expected to carry out diligently.

What to do following an accident at work to ensure it is reported correctly. The kinds of issues that must be reported are:

  • All deaths caused by an accident at work.
  • Certain serious injuries result in a worker being laid up for more than 7 days.
  • Certain specific industrial diseases and illnesses.
  • Specific kinds of near-miss accidents that didn’t result in an injury.
  • Injuries to members of the pubic on company premises, that resulted in the victim having to visit the hospital.

This is a very basic overview of the correct types of incidents that need to be reported. The HSE provides a much more comprehensive guide.

Why Should Your Accident Be Reported And Recorded?

To answer the question, I had an accident at work what are my rights? You need to understand that unless your accident at work was reported properly, you may have no rights at all related to your eligibility to make a claim for any harm you suffered.

Reporting an accident provides a documented trail of evidence, showing that the accident did indeed take place, and due to what cause. Without this official record, you may not be able to claim compensation. You could also be unable to take any action if you are dismissed following an accident at work.

Why Do I Need A Medical Record Of My Injuries?

Even if you have followed the advice outlined above, what happens when it comes to making a compensation claim, perhaps months later, when your injuries have already healed? How can your solicitor value your claim, and how can you prove the pain and suffering you went through?

This is why making sure that there is a documented, official record of your injuries, how bad they were, and how they were caused is kept. When you visit the hospital, the doctor will record your injuries and the treatment you received. This record will help to prove how bad your injuries were, and how they affected your day to day life.

When Should I Report My Accident To The HSE?

Under official accident at work procedures, in certain cases, simply reporting the accident to your employer is not enough. The Health & Safety Executive must be informed of serious accidents and injuries such as:

  • Whenever a person fractures their pelvis, spine or skill.
  • The fracture of any major bone in the arm, wrist, leg or ankle.
  • If a foot or hand is amputated, or a toe, thumb or finger is lost either fully or partially.
  • Damage to an eye (penetration, burns or chemical contamination), or loss of an eye.
  • Any electric shock that causes loss of consciousness or needs immediate emergency treatment.
  • When an employee loses consciousness due to a biological or chemical hazard or asphyxia.
  • If an employee suffers from decompression sickness.
  • Loss of consciousness or emergency medical treatment as a result of an employee coming into contact with a harmful substance (inhaling, ingesting, etc.)
  • Loss of consciousness or emergency medical treatment as a result of an employee coming into contact with a harmful biological agent.
  • Any accident that results in an injury caused the victim to be hospitalised for more than 24 hours.

This is a general overview of the kinds of incidents that require elevated reporting levels. We recommend you check with the HSE if you need more in-depth information.

Time Limits To Report An Accident At Work And Claim Compensation

If you’re involved in an incident that wasn’t your fault, it helps if you already know what to do after a workplace accident so you can act fast. There will be a personal injury claims time limit that you need to begin your claim within. The time limit differs based on the circumstances of the claim, for example:

  • Three years from the date the accident took place.
  • For people under the age of 18, three years from their 18th
  • In the case of industrial illnesses and diseases, three years from the date the condition is first diagnosed.

These are the basic time limits, but there could be extenuating circumstances that affect your claim. To find out which time limit applies in your own case, speak to one of our claim advisors on the number below.

What Compensation Could I Claim After An Accident In The workplace?

If your workplace accident claim is successful, any settlement that you are offered is going to comprise of several types of damages, depending on the circumstances of your claim. For example:

  • Compensation for monetary and other losses (known as special damages):
    • For lowered income potential.
    • For loss of earnings.
    • For the cost of care.
    • For medical fees.
    • For travel costs.
  • Compensation for physical harm (known as general damages):
    • For loss of life quality.
    • For permanent disability.
    • For a long and painful recovery.
    • For psychological damage.
    • For pain and suffering.
    • For mental shock and trauma.

If you speak to a member of our claims team on the number below and go over your claim with them, they will be able to give you an indication of what to do after an accident at work, as well as the kinds of damages you could be able to claim.

What To Do After An Accident At Work Compensation Calculator

Each accident claim is somewhat unique, and this makes giving a rough estimate of the amount that you could claim very difficult. Instead of providing a generic personal injury claims calculator, we have produced this table below, which indicates possible compensation ranges for different injuries.

What Type of Injury?How Severe Was It?Possible CompensationInformation
Hand InjuryModerate up to serious£5,260 to £58,100Bracket starts at crush injuries, penetrating wounds, soft tissue type and deep lacerations to such injuries which, for example, have reduced the hand to about 50 per cent capacity.
Injured wristMinor up to severeUp to £56,180Brackets start from very minor undisplaced or minimally displaced fractures and soft tissue injuries to injuries resulting in complete loss of function in the wrist.
Injured armSevere injuries brackets 1-3 £36,770 to £122,860
While there will have been significant disabilities, a substantial degree of recovery will have taken place to injuries which fall short of amputation but which are extremely serious.
Injured fingerSevere fractures to fingersUp to £34,480Severe fracture injuries
Injured toeSevere£12,900 to £29,770These injuries begin with simple fractures possible exacerbation of an existing condition, crush or multiple fractures to crushing injuries leading to amputation.
Injured ankleModerate £12,900 to £24,950Fractures, ligamentous tears and the like which give rise to less serious disabilities.
Injured footModerate£12,900 to £23,460Displaced metatarsal fractures resulting in permanent deformity to injuries that will result in traumatic arthritis or the risk of future arthritis.
Injured legSimple fracture of a femur£8,550 to £13,210Injuries including simple fractures to the femur bone.
Mental Anguish£4,380Fear of impending death.

If you would like to get a more accurate indication of the value of your claim, you can speak to one of our claims team on the number below, and they will be able to help you further.

No Win No Fee Claims Procedure And What To Do After An Accident At Work

If you are wondering how to fund your claim, we can help. We can provide you with a solicitor under a No Win No Fee agreement. Your solicitor won’t ask you to pay a fee to start handling your claim for you. They also won’t expect to be paid a fee while your claim is being processed. However, if the solicitor does process your claim successfully, they will deduct their fee automatically from any compensation they receive for you. If they don’t manage to secure you any compensation, they won’t expect you to pay any fee at all.

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what to do after an accident at work

If you need more clarification about how this kind of fee structure works, please talk to one of our expert advisors on the number below. They will explain our service offering to you, and how it can help you to claim any compensation you are entitled to.

How an accident at work solicitor could help you win your claim

If you wish to claim against your employer for a minor injury, life-changing injury or industrial injuries, we’d suggest giving us a call is a good idea. We believe our team of experienced solicitors can make it easier for you to achieve the compensation you’re entitled to claim. They have the legal acumen, training and experience that could also help increase the amount of compensation you receive.

During your claim, they will gather evidence to support your case, book a local medical assessment and send the claim to your employer’s insurers. Importantly, they’ll handle all communication on your behalf. Not only does that mean you won’t need to deal with the insurance company, but you also won’t need to discuss the case with your employer. The ultimate goal for our solicitors is to try and make sure you receive the maximum compensation possible.

Learn more about claiming

To learn more about starting an accident at work claim with us, please get in touch today. We provide free legal advice on how to make your claim and will review your case on a no-obligation basis. Our free consultation on different types of injury and accident could give you specific advice on your case.

Speak To An Accident Claims Solicitor About What To Do After An Accident At Work

We hope that this guide has shown you the accident at work procedure you should follow.

If you need some free advice on the legal procedure for an accident at work claims from a law firm, or you think you could have a valid claim but want to make sure, then we can help you. You can contact our claims team 24 hours a day on 0800 073 8801. Once our team knows a little more about your claim, they will be able to offer you some free legal advice on the best way to move your claim forward.

Related Guides And Materials On What To Do After An Accident At Work

These external pages contain additional useful information:

Information On The Accident At Work Reporting Process

Information About Employer’s Liability Insurance

UK Health & Safety Statistics

You may also like to take a look over these other guides:

How To Make An Accident At Work Claim

Claiming For A Back Injury At Work

A Guide To Making A Claim For Forklift Accidents

Check Your Rights After A Workplace Accident

Building Site Accident Claims

What To Do Following An Accident At Work FAQs

What are my rights if I am injured at work?

Your legal rights are the same whether you suffered a work-related injury or an illness. Your employer owed you a duty of care to prevent this and they did not meet this duty. Your employer has the following responsibilities as part of their duty of care.

  1. You have the right to be given the correct training. This may be specific training to carry out a task or more general safety training.
  2. You should be given an induction into the workplace and your role to ensure you can carry it out safely. This should include information on;
    • What to do if there is an accident.
    • Where and how to report workplace accidents.
    • Where emergency exits are located.
  3. You have the right to be issued with the necessary and correct personal protective equipment (or PPE).
  4. You have the right to use machinery or equipment which has been correctly maintained.

My employer is pressuring me not to claim – what should I do?

Remember, if your employer is pressuring you not to make a claim this does not affect your right to compensation. It is common to worry about how your job or employer may be affected by your claim. We understand that some employers could play on these worries. This may extend to them putting pressure on an employer not to claim.

You have a right to make a workplace accident claim. The choice to make a claim is yours. You should remember that employers have insurance in place to cover such expenses. This should not affect the company or your job security.

Do I have grounds to make a claim?

Providing that you suffered as a result of third-party negligence, whether that be by your employer or a co-worker, you may be entitled to make a claim. Typically, this criteria can be used to establish negligence:

  1. A third party owed you a duty of care
  2. That they failed to uphold
  3. And you suffered as a result

What should I do after an accident at work?

Some simple advice that generally applies includes:

  • Seek immediate medical attention
  • Report the incident to your employer and see that it’s noted in the accident handbook
  • Collect evidence in the form of photographs and the like
  • Obtain contact details of any witnesses
  • Contact a personal injury lawyer to help you make a claim

Do I need a lawyer?

There’s no legal requirement to have a lawyer in order to make a claim but having one handle your case could help you get the maximum compensation you deserve.

How much compensation could I get?

Payouts vary from case to case, with amounts depending on the unique circumstances in question. Therefore, we can’t give you an estimate of how much you could get for your claim without an initial consultation.

How are claims valued?

The more a claimant has suffered as a result of their accident, the more compensation they may be able to claim.

What damages could be compensated?

General damages cover physical injuries and mental harm, whereas special damages cover financial losses, such as loss of earnings.

What to do after an accident at work if someone is killed?

If you have lost someone you loved in an accident at work that was fatal, you may not be alone. In 2021, it was reported by the HSE that there were 142 workers killed at work, and you can see the reasons for the accidents in the graph below.

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Whether your loved one was killed at work in a fall from height, or were hit by a moving object, you may be wondering whether you could be eligible to claim compensation. When it comes to fatal accident and wrongful death compensation, you would need to evidence that your loved one’s employer was at fault in some way. Whether this was a lack of PPE, or inadequate training, if health and safety negligence on the part of your loved one’s employer caused or contributed to the fatal accident you could claim compensation.

What fatal accident compensation could I receive?

If you are considering what to do after an accident at work that was fatal in terms of how to pay for a loved one’s funeral, a compensation claim could help. It could help to cover funeral expenses, and in some cases you could be eligible for bereavement compensation. If you were financially dependent on your loved one, there could be a path to compensation for the loss of support your household experienced because of theor untimely death. To speak to us in confidence about making such a claim, please don’t hesitate to call us. We would be happy to help.

What accident at work procedure should you follow?

If you’re injured in an accident at work, a procedure you could follow could include the below steps:

  1. Get medical attention for any injuries.
  2. Ensure you report the accident to the relevant person at work.
  3. Take photographs (both of the scene and any injuries, if relevant).
  4. Write down the details of any witnesses
  5. Get legal advice on whether you could claim compensation

Should my employer have an accident at work procedure for UK workers?

If your employer has an accident at work procedure in place, they should advise employees of this. That way, everyone knows what to do if an accident occurs. An accident at work procedure could be put up on a noticeboard. It could contain details of how and when to report an accident.

I didn’t follow the accident at work procedure my employer has in place, could I still claim?

If you had a workplace accident that was not your fault, but you did not report it, this could cause issues when claiming compensation.

Please speak to us if you believe an accident at work was due to your employer’s negligence in protecting your health and safety at work. We could assess your case and give you guidance on what to do next.

I need more guidance on the accident at work procedure – what should I do?

If you need more guidance on the accident at work procedure, you could approach a supervisor or manager at work.

However, if you would like to know what to do if an accident occurs in the workplace, and you want to claim compensation, we could assist you.

When you call our team, we will be able to make a free assessment of your case. We could determine whether you have a valid claim. If your claim is valid, we could provide you with a No Win No Fee solicitor to help you. 

What are the main causes of accidents at work?

According to the HSE’s 2020-21 statistics, the most common causes of work-related injuries that were non-fatal were slips, trips and falls on one level. You can see how this compares with other causes in the graph below. 

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If you have experienced harm in a work-related accident because your employer breached their duty of care towards you, call our team. We would be happy to advise you as to whether you could claim compensation. 

Can you tell me what to do if an accident occurs in the workplace and there are no witnesses?

We could help you understand what to do if an accident occurs in the workplace and there are no witnesses. Please call our team for advice on whether you could make a claim for compensation. It could still be possible to claim for your injuries if there is other evidence of the accident and your injuries.

Why do I need an independent medical report to make a claim?

Independent medical reports form part of the evidence you need to make a claim for compensation. An independent medical report could offer a professional opinion on the nature and severity of your injuries. It could impact the compensation you could receive.

Thanks for reading our guide on what to do after an accident at work. By following the right accident at work procedure for UK claims, you could maximise your chances of getting compensation.