How To Make A Criminal Injury Claim Through The CICA – Criminal Injuries Compensation Complete Guide

How Much Could I Claim From The Criminal Injuries Compensation Authority?

how to make a criminal injury claim

how to make a criminal injury claim

By Martin James. Last Updated 5th February 2021. Welcome to our guide where we shall discuss a CICA calculator in detail. Throughout this guide, we are going to tackle key questions, such as ” how to make a criminal injury claim” and “can a solicitor help me make a CICA claim.”

Did you know that if you’re the blameless victim of a violent crime, you could be entitled to claim compensation through a government department called the Criminal Injuries Compensation Authority (CICA)? Unlike other personal injury claims, CICA calculator claims have their own set of eligibility criteria and compensation payment amounts. In this guide, we’ll look at what types of injury could be compensated for, how you make a CICA calculator claim and how much compensation you could be entitled to receive through the scheme.

Our team of specialist advisers can help you by offering free advice and compassionately working with you at your own speed. If you decide that you’d like to make a CICA calculator claim, they’ll offer a no-obligation assessment to help decide whether your CICA calculator claim through the CICA could be successful. If there’s a chance that you could be compensated, they could introduce you to one of our CICA claims solicitors who work on a No Win No Fee basis for each claim they take on.

To discuss whether you could make a CICA calculator claim today, please call 0800 073 8801. Alternatively, to find the types of claim criminal injury compensation solicitors could help with, please continue reading.

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A Guide To Making A Criminal Injury Or CICA Claim

The Criminal Injuries Compensation Authority (CICA) was designed to recognise blameless victims of crime. It aims to compensate those who’ve suffered physical and mental injuries due to violent crimes having been committed against them. This could include recent criminal activity as well as paying compensation for some historical cases too.

Because the scheme has its own rules, we recommend using a personal injury lawyer to help you file a CICA calculator claim. This would mean that your claim would be submitted correctly, with the right evidence so that the authority accepts your case, and that you are compensated correctly and fully. We’ll provide more information on the rules that apply to the scheme, the CICA calculator claim process, the CICA calculator claim time limit, and CICA compensation amounts throughout this guide.

As well as physical and mental injuries, criminal injury compensation claims are possible in a case involving abuse (physical or sexual), and can include payments for lost income, special expenses, bereavement payments, funeral expenses and payments for loss of parental services.

What Are Criminal Injuries?

If you wanted to make a personal injury claim in normal accidents, you’d claim against the individual or business that was negligent towards you, which resulted in you suffering some injury. When it comes to claiming compensation through the CICA scheme, the authority pays the compensation you are awarded in a successful CICA calculator claim.

The CICA scheme covers injuries include both physical and psychological injuries caused by crimes of violence. That could be for a physical assault, sexual assault as well as recent or historical physical or sexual abuse.

CICA claim amounts are decided by the schemes own criteria, and differ from the amounts you may have seen in personal injury claims calculators. We’ll provide some examples of the CICA compensation bands later in this guide. We’ll also explain other eligibility criteria in further detail too.

When making a criminal injury claim through CICA, one thing to bear in mind is that only three injuries will be considered. Therefore, if you’ve suffered multiple injuries, only the most serious will be compensated when you make a successful CICA calculator claim. Also, the first injury will receive 100% of the compensation associated with it, the second will receive 30%, and the third will receive 15%.

What Is The Criminal Injuries Compensation Authority – CICA?

CICA is an executive agency linked with the Ministry of Justice. They handle compensation claims from those who were the victim of a violent crime. Their offices are based in Scotland, and they employ over 200 staff who manage more than 30,000 claims each year. According to their website, they pay out over £130 million in compensation to crime victims every year.

The government controls the criteria for how much compensation is paid out. CICA’s main role is to handle and consider claims made through the scheme and to decide who is eligible for a compensation payment.

As well as handling claims where you’ve been personally injured, the CICA also deals with claims where:

  • A relative, close friend or loved one died.
  • You witnessed a crime happen to a loved one.
  • Or you paid funeral costs of a person who died following a violent crime.

According to the CICA website, their priorities for 2019 to 2020 include:

  • Providing an accessible, sensitive, compassionate and fair service
  • To operate efficiently and accurately.

What Type Criminal Injuries And Assaults Are Handled By The CICA?

Many types of crime could lead to CICA claim awards. For instance, you could claim CICA compensation for a broken jaw. However, rather than list each individual injury, here are some categories of claim which could be made through the CICA scheme:

  • Criminal assaults
  • Child abuse
  • Physical or sexual abuse
  • Care home abuse and neglect
  • Hospital abuse
  • Abuse in a school
  • Abuse by a sports coach

There are too many different types of assault or abuse cases that could be eligible for a claim to list here. In general, if you have suffered, due to a violent criminal act against you, you could be entitled to claim compensation through the CICA scheme. The best advice is to call and explain your situation to one of our experts. If you’re not comfortable speaking on the phone initially, you can send details of your enquiry by email.

You’ll find all of our contact details at the end of this guide. Once we know more about how you’ve suffered, we’ll be able to let you know whether we believe you’ll be eligible to file a claim for compensation through the CICA scheme or not.

Am I Eligible To Make A Criminal Injury Claim?

Before contacting a personal injury solicitor to make a criminal injury claim, it’s worth checking CICA claims’ eligibility. Some of the most important criteria include:

  • Your injury needs to have been caused by a violent act against you.
  • That you did not contribute to the criminal act that was committed against you
  • The crime needs to have happened in England, Wales or Scotland, or another relevant location.
  • You must have reported the crime to the police
  • The claim must be made within 2-years of the crime happening (the normal personal injury claims time limits is 3-years)

The 2-year time limit could start from the date you reported the crime to police when considering cases of sexual assault. In extreme cases, where you can show that circumstances prevented you from claiming earlier, the time limit could be waived altogether. This might be the case if you were physically or mentally incapable of lodging a claim.

Claims could be disregarded if:

  • The crime was not reported to the police as soon as possible. This is usually within 48 hours if exceptional circumstances didn’t prevent you from doing so.
  • You’ve already applied for the same injury through the CICA scheme.
  • Your injury happened before the scheme was introduced (1st August 1964)
  • The claim could be rejected if you fail to co-operate with the authorities or your own behaviour contributed to the assault.
  • Making a CICA claim with a criminal record could also mean that it is rejected and the same is true if you have outstanding offences which have not been resolved – this includes driving offences like drink driving.

Could I Make A Criminal Injury Claim If No One Has Been Caught Or Convicted?

So long as the criteria for claiming have been made, you could still claim compensation from CICA if a criminal was never identified. You could also claim that you identified the criminal in cases, but they haven’t yet been convicted of the crime.

To find out more about claiming prior to a conviction taking place, please speak with a specialist adviser today.

Criminal Injury Claim Time Limits

As mentioned earlier, to make a claim for criminal injuries compensation, you’ll need to ensure you claim within the scheme’s time limits. Whereas a personal injury claim usually allows a 3-year time limit, criminal injury compensation claims through the CICA scheme must be made within 2-years of the crime, or 2-years from the date the incident was reported to the police.

For adults, the only exceptions to the 2-year rule are:

  • Where exceptional circumstances prevented you from claiming sooner, and
  • Where you can provide evidence to support your application (or there is already enough police evidence) which means a claims officer doesn’t need to conduct an extensive enquiry

In cases that involve children, a parent could claim on their behalf before they turn 18. At this point, if no claim has happened, the victim has 2-years from their 18th birthday to make their own claim.

What Steps Should I Take After Being Victim To A Criminal Injury?

If you are injured during any form of criminal action against you, there are a number of steps we recommend you take to help with a future criminal injury claim. These include:

  • Reporting the crime to police at the earliest opportunity. As we’ve already mentioned, failure to do this step could jeopardise your chances of claiming successfully because the CICA would turn down an application straight away if you cannot provide a police reference number.
  • Take photographs of any visible injuries. Also, it might be useful if you’re able to photograph the scene of the crime.
  • Ask any witnesses for their details. Furthermore, ask them for a statement of what they saw happen to you.
  • If possible, see if there’s any CCTV footage covering the area where your crime happened. If there is, try to obtain copies as soon as possible because it won’t be retained for long.
  • Seek medical treatment as soon as possible. This will achieve two things: firstly, you’ll receive the treatment you’ll need for your injuries. It will also provide medical records that can be submitted with the CICA calculator claim application to help support your claim.
  • Keep hold of any receipts or documentation that’s linked to your injuries. We’ll explain about expenses that could be included in a CICA calculator claim later on.

Finally, we recommend you take the time to write down what you remember happening. It is straightforward to remember the details of a crime after a few weeks. Therefore, try to record where the crime happened, what time it was, what you remember prior to the crime happening and any other relevant information.

Criminal Injury And CICA Compensation Calculator

The CICA compensation calculator table that’s provided below shows how much compensation CICA pays out for some injuries. The list isn’t exhaustive as the number of injuries covered by the scheme is too long to list here. Therefore, if you don’t see your injury listed, please call an adviser to ask how much you could be awarded.

Type of InjuryCompensation Amount
Shoulder Injuries (Severe)£18,020 to £45,070
Shoulder Injuries (Serious)£11,980 to £18,020
Shoulder Injuries (Moderate)£7,410 to £11,980
Back Injuries (Severe)£85,470 to £151,070
Back Injuries (Moderate)£26,050 to £36,390
Back Injuries (Minor)£2,300 to £7,f410
Facial Disfigurement (Very Severe)£27,940 to £91,350
Facial Disfigurement (Less Severe)£16,860 to £45,440
Facial Disfigurement (Significant) £8,550 to £28,240
Post-Traumatic Stress Disorder (Severe)£56,180 to £94,470
Post-Traumatic Stress Disorder (Moderatley Severe) £21,730 to £56,180
Post-Traumatic Stress Disorder (Less Severe) £3,710 to £7,680

Source: CICA Compensation Scheme 2012

This table doesn’t take into account items such as lost income. That’s because every case will be different in this regard. The amount you could receive will depend on how long you’re off work. It will also include your earning levels and job prospects.

To try and ensure you receive the right level of compensation for your injuries, our solicitors use independent doctors to assess you and write a report about your injuries. This report, in conjunction with other evidence, can be used to support the claim. We always try to ensure our clients receive a fair and full amount of compensation for their suffering.

What Other Damages Or Costs Could I Claim?

When your solicitor begins to fill in the criminal injuries compensation claim form, there are a number of different elements that can be used. The elements they’ll use in your case will depend on how you suffered and may include:

Injury Payments

These could be paid if your injury is listed in the CICA tariff of injuries. Any injury which is deemed to be worth less than £1000 won’t be paid. The scheme also allows injury payments to be made where an existing injury is made worse because of the criminal act against you.

Any mental injury caused by sexual assault will either receive payment for the mental injury or the type of assault, not both. In successful cases, the higher payment will be awarded. Finally, injury payments do not include payments for scarring caused by surgery performed during treatment that is required.

Special Expenses

These are reasonable expenses caused as a direct result of your criminal injuries. Examples of special expenses that could be:

  • Lost Earnings – If your injuries mean your earning capacity is affected, or you have lost income, then you could include these losses in your claim
  • Property Damage – You could include the cost of damage to equipment you owned that you rely on as an aid which was damaged during the criminal act against you. This could include spectacles, a walking stick or dentures.
  • Specialist Equipment – Following the crime, if you require any specialist equipment to support you because of your injuries, then the cost could be claimed back. This could include wheelchairs, walking sticks and frames or implements used around the house where your grip has been weakened. This category of special expenses is only considered where the equipment is required rather than desirable.
  • Home Adaptations – When you return home following treatment, your criminal injury claim could include adaptations to your home. These might include entrance ramps or stairlifts. You’ll usually be asked to prove that these cannot be obtained from another source before CICA will consider them as part of the claim.

Because CICA is a government body, they have to ensure ‘double payments’ don’t occur. Therefore, they will reduce special expenses where you might receive a social security benefit, which will cover the same expenses.

The raft of different elements of a CICA claim can be quite confusing. Therefore, please let us help you make your claim. Speak with an adviser today. If your claim is eligible, one of our solicitors could help to try and ensure you receive the full amount of compensation you’re entitled to.

No Win No Fee Criminal Injuries Compensation Claims

Even though a criminal injury claim is not the same as a traditional personal injury claim, our solicitors could help you claim on a No Win No Fee basis. Before doing so, they’ll assess your claim and check that you have a chance of being accepted by the authority and compensated through the CICA scheme.

If they agree to handle your claim, you’ll both sign a Conditional Fee Agreement (CFA). This is your contract which is really important because it explains that:

  • There are no solicitor’s fees to pay unless you receive compensation through the CICA scheme.
  • When a claim is won, the success fee you’ll pay

You don’t need to worry about having the funds to pay the success fee, however. That’s because the success fee is deducted from the money you are awarded through the CICA scheme with the remainder being paid to you.

We truly believe that more people are able to claim when we offer them No Win No Fee terms when filing a criminal injury claim through the CICA scheme. That’s because the financial risks of claiming are reduced greatly, leading to a lot less stress and worry during your claim.

How Our Criminal Injury Claim Specialists Could Help You

Here some reasons we believe you should consider when deciding to work with one of our personal injury solicitors:

  • We have specialist advisers available 24-hours a day, 7 days a week.
  • They offer free claims advice as well as a no-obligation assessment of your claim.
  • Our solicitors offer a No Win No Fee service for all claims they take on.
  • We have received great feedback from previous clients.
  • Our team of solicitors have up to 30 years’ experience of dealing with all sorts of claims.

Please feel free to contact us if you have any further questions about how we could help you make your claim.

Contact A Criminal Injury Claim Solicitor

If you’re ready to begin a criminal injury claim with Accident Claims UK, then there a few ways in which you can contact us:

  • Give our advisers a call on 0800 073 8801 and discuss your claim right away.
  • Send details of your claim via email to
  • Ask us to call you back at a convenient time by filling in our online claims form.
  • Finally, you can chat online with an adviser using the live chat feature on any page of this web site.

Our advisers understand that you might not be comfortable discussing personal issues. They’ll therefore deal with your enquiry sensitively and at your own pace. If you find it easier to write down what happened initially, please send details of your claim in an email, and we’ll get back to you. When you do get in touch, we’ll never put any pressure on you, and you’re under no obligation to continue while we’re assessing your claim.

Criminal Injury Claim Resources

Now that you’ve come to the end of this guide about making a criminal injury claim, we’ve decided to provide some more useful information for you. Below you’ll find links, guides and external resources that we hope you’ll find helpful.

The Criminal Injuries Compensation Authority – The government website providing further details about the CICA claims process.

Victim Support: Reporting A Crime – Advice from the Victim Support charity in different ways that you can report a crime.

Police UK – Information relating to all police forces in the UK including local news, advice and information.

Assault Compensation Claims – This guide provides information on what types of injuries can result from an assault. It also explains how much compensation you could be awarded.

Sexual Abuse Claims – A guide that explains in more detail when it might be possible to claim sexual assault. It also covers claims for historical sexual abuse.

Care Home Neglect Claims – A guide that provides guidance on how to claim for negligence in care homes. In general, this will cover medical negligence but could be relevant in care home abuse scenarios too.

Assaulted at Work – take a look at our guide on workplace assault claims.

Psychological injuries compensation. guide – why not take a look at our guide to learn more about psychological injury cases.

Post-traumatic stress disorder guide – many people suffer from PTSD after an accident, so take a look at our guide to learn how we could assist you.

CICA Calculator FAQ

How do I claim CICA?

In order to make a CICA claim, there are several factors to take into consideration. For instance, you must be able to provide:

  • The date and location of the crime.
  • You must have reported the incident to the police.
  • Have a crime reference number.

Reporting the incident to the police is critical, as you would not be able to make a CICA claim having not reported the incident. However, please note that you could still be awarded compensation even if the perpetrator hasn’t been identified or persecuted.

How long does a CICA claim take?

When making a CICA claim, it is worth noting that there is no specified timeframe. However, the CICA aim to make a decision in most cases within 12-18 months.

Must I begin my claim with a specific timeframe?

Every compensation claim must be made within a certain timeframe in order for it to be successful. For instance, in order to make a successful CICA calculator claim, you should begin your claim with 2-years from the date of the accident. Failing to meet this timeframe could ultimately affect the validity of your case.

Thank you for taking the time to read our guide on how to make a criminal injury claim.