Egypt has long been a popular tourist destination for UK holidaymakers with around 319,000 British tourists visiting Egypt in 2017. Egypt is well known for its historic monuments dating back to the ancient world such as the pyramids, and the valley of the Kings tombs, and also for its trips on the River Nile and amazing red sea diving and snorkelling experiences to name a few.
If you have had an accident in Egypt through no fault of your own, but due to the negligence of a third party you may be considering making a claim for holiday accident compensation. Accident Claims UK can provide you with free legal guidance or even conduct your claim on your behalf, just contact them on 0800 073 8801 for more information.
Select a Section
- A Guide To Egypt Holiday Accident Claims
- The Top Resorts And Places To Stay In Egypt
- What To do If Injured Or Sick Abroad
- Important Emergency Numbers In Egypt
- Healthcare In Egypt
- Time Limits To Make A Holiday Accident Claim In Egypt
- Legal Rights On An Egyptian Package Holiday
- What Are Accidents In A Hotel
- Holiday Illness Or Food Poisoning
- I Slipped While On Holiday In Egypt Can I Claim?
- Swimming or diving accidents in Egypt
- Tourist Car Accidents
- UK Personal Injury Accident Compensation Calculator
- Can you claim compensation with a UK based solicitor?
- No Win No Fee Claims For Accidents On Holiday In Egypt
- How Our Holiday Accident Solicitors Could Help You
- Contact Us
- More Holiday Accident Advice
If you have become ill or been injured whilst on holiday in Egypt, because of the negligent actions of someone else who owed you a duty if care you may be eligible to make an Egypt holiday accident or illness claim. This guide has been produced to give an overview of what is involved when making a personal injury claim for an accident abroad and includes information such as how to access healthcare in Egypt, what you should do if you are sick or injured, examples of the types of injuries or illnesses that could occur, how to start a claim, what evidence may you need, and so much more. We also explain in the guide the importance of legal guidance and the benefits of using a no win no fee personal injury solicitor. You will also find useful contact information in the guide. After reading through the guide, if you have more questions you’d like answers to regarding making your claim, don’t hesitate to contact us at Accident Claims UK for more information.
There are many tourist hot spots in Egypt and numerous popular attractions to visit which is one of the reasons why Egypt has become more popular with tourists. The popular places to stay and attractions in Egypt include:
- The Pyramids if Giza
- Sharm El Sheikh
- The Valley of the Kings
- Makadi Bay
- The River Nile
- The Egyptian Museum in Cairo
- Abu Simbel
- The White Desert
- St Catherine’s Monestry, Mount Sinai
If you are injured or become sick whilst holidaying in Egypt, it is vital to seek the appropriate medical attention that you need in order to receive the right treatment to make you better. However, if there is a valid reason to make a claim and you are considering pursuing it for your accident in Egypt or holiday sickness in Egypt when you return to the UK, it is also important to follow as many of the steps below as you can in order to gather evidence that will support your claim. If you are seriously injured or ill, a family member or friend could do them on your behalf:
- Take photographs of the accident scene including a photo of what caused your accident if possible.
- Make sure to report your accident or illness to your holiday rep and tour operator company.
- If your accident occurred whilst at a venue of some sort, report it to the persons in charge and make sure it is recorded in their accident book and ask for a copy.
- If there were any witnesses to the incident or accident that resulted in your illness or injury, be sure to take down their contact details so that a witness statement may be obtained.
- Make sure your travel insurance company is informed.
- In the case of a road traffic accident, inform the police. Take down the details of the other driver involved such as their contact details, insurance information, and make and model of their car.
- Report to the police if your injury was caused by an act of violence or illegal activity.
- Make sure to keep hold of any receipts of expenses such as medical expenses.
By following the steps above, you will have some evidence on which to start to build your case.
Emergency numbers in Egypt are location specific and so may vary from place to place and so it is important that you look for numbers that are the right ones for the area you are staying.
General emergency service numbers in Cairo and Egypt are:
- Ambulance – 123
- Police – 122 or 02/303 4122
- Fire Service – 180
Other numbers in an emergency include:
- Tourist Police – 02/390 6028
- Child Helpline Number – 0 800 15555
- Highway Emergency Service – 0121110000
The contact information for the British Embassy in Cairo is as follows:
The British Embassy
7 Ahmed Ragheb,
Qsar Ad Dobarah,
Qsar An Nile,
Cairo Governorate 11451,
Telephone – +20 2 27916000 (when calling from Egypt)
020 7008 1500 (from the UK if you are concerned about a UK citizen in Egypt)
It is recommended by the British government that when going on holiday to Egypt that you take out medical insurance that is fully comprehensive. You should ensure that you have some money set aside in case of an injury or illness as you may need to pay for medical expenses upfront and then get reimbursed by your insurance provider later on. You should also take into consideration that outside of Cairo and other major cities in Egypt, due to it being a poor country, medical care may be basic. It is also important that some weeks leading up to travelling to Egypt, you should arrange to have the recommended vaccinations and start any prevention treatment.
If you have been hurt or made ill whilst on holiday in Egypt, and you wish to pursue a claim for compensation, you should be aware that there are personal injury claim time limits that apply. What this means is that you have a time limit to start your claim which starts from the date you were injured or became ill or became aware of the diagnoses. In pursuing in the UK for persons under the age of 18, if no-one has already made a claim on your behalf, you will have a time limit starting from your 18th birthday to launch your claim.
Time limits are:
|Type of Claim||Time limit|
|For an injury or illness that occurred whilst on a package holiday that was booked through a British travel company, at a hotel, on a flight, in a restaurant or on an excursion that the travel company provided.||3 years may vary|
|If your injury occurred whilst on a flight that was privately booked and travelling to or from Egypt.||2 years may vary|
Under UK law those that book a package holiday through a UK tour operator are covered by Travel, Package Holidays and Package Tours Regulations 1992 .
If you have booked your holiday as a package holiday using a UK tour operator and you suffer an injury or illness due to the negligence of one of the providers included in your package deal then you will likely claim against the tour operator for damages.
A package holiday is classed as such if your holiday includes two or more of the following, booked together and paid for as one:
- Travel e.g. flights, transfers or ferry crossing.
- Another service provided by the tour operator such as excursions.
- Accommodation, all inclusive accommodation or a food combination.
Some of the most popular package holiday travel providers include:
- Thomas Cook
- First Choice
If you or someone you love has suffered an injury or illness whilst on holiday in
Egypt and due to the negligence of a third party call Accident Claims UK to find out if you are eligible to make a holiday accident claim.
There are different types of potential accidents or incidents that could occur in a hotel causing various different injuries or illnesses in varying degrees of severity. We have included some examples of accidents, injuries and illnesses that may occur when a holiday maker is staying at a hotel:
- Swimming pool accidents – Due to broken or poorly maintained floor coverings, slippery surfaces, un-maintained equipment such as the diving boards etc.
- Slip, trip and fall accidents – May happen in bathrooms, around the pool area, on the stairs or in the restaurant for example.
- Hotel gymnasium accidents – May be due to unqualified supervision or no supervision, faulty equipment, incorrect use of machinery etc.
- Stairs and lifts – Defected or damaged stairs, loose handrail, faulty lift.
- Balcony accidents – Railings broken, balcony damaged, balcony too low for safety.
- Cuts and lacerations – Common in the kitchen and restaurant areas.
- Burns and scalds – Again, common in the kitchen and restaurant areas.
- Food poisoning – Caused by food being left out on the buffet too long, unhygienic kitchen.
If a hotel does not regularly check and maintain all areas of the hotel, accidents could occur at some point and so it is really important that maintenance checks are carried out on a regular basis and any issues addressed as soon as possible. Staff should be fully trained in hygiene practices to reduce the possibility of illnesses occurring and spreading. A hotel should have adequate health and safety procedures and policies in place that are strictly adhered to in order to honour their duty of care to their customers.
If you have sustained an injury or have become ill due to the negligence of a hotel, you could be entitled to compensation. Call Accident Claims UK for further help and guidance.
There are different reasons as to why you may contract an illness or suffer with food poisoning with some being preventable if care is taken when dealing with food and drinks and also when putting in place and adhering to cleaning and hygiene practices and protocols.
Symptoms of a gastrointestinal illnesses and food poisoning could include:
- Stomach Cramps
- Bloody stools
Reasons why food poisoning or illnesses may occur:
- Out of date food – Food should be date checked regularly to make sure that no out of date foods are consumed as this can increase the risk of illness due to bacteria numbers increasing rapidly.
- Failing to store foods correctly – Foods need to be stored appropriately to prevent cross contamination, and growth of harmful bacteria.
- Undercooked food – Meats, poultry and seafood need to be cooked thoroughly.
- Use of tap water – Tap water when abroad may be unsafe for consumption an only sealed, bottled water should be used for food and drinks. If food has been washed in tap water, or tap water has been used for ice cubes or drinks, then the risk of illness could be there.
- Contamination – Food open to flies and other insects can become contaminated with animal and human faecal matter.
- Poor hygiene practices – Hygiene is paramount in preventing illnesses from occurring or spreading. Staff in hotels and restaurants should be sufficiently trained in hygiene practices.
- Untreated swimming pool water – If swimming pool water is not sufficiently treated with chlorine, water borne bacteria could cause severe stomach upsets.
Items that are left on the floor, spillages or damaged floor coverings are all examples of what could cause someone to fall over and sustain an injury, and are also things that could be prevented with the correct health and safety measures in place.
Slip, trip and fall accidents could potentially happen anywhere when on holiday abroad including when embarking and disembarking your flight, whilst staying at the hotel or when out on an excursion or participating in organised activities.
Some examples of slip, trip or fall accidents that may happen whilst on holiday in Egypt include:
- Slipping due to wet floor – This may be due to a number of reasons such as a spillage that has been left, the floor being left wet after cleaning without warning signs, slippery poolside surfaces etc.
- Tripping due to poor basic housekeeping – Items being left in walkways and causing obstructions due to untidiness.
- Uneven floor surfaces that are not with a warning or have not been replaced or repaired.
- Damaged and unmaintained floor coverings.
- Poor lighting particularly in the stairwells could be troublesome.
- Lifts not stopping evenly with the floor surface.
- Ramps used when embarking and disembarking the flight not being even with the floor surface.
Injuries that may be potentially sustained in a slip, trip and fall accident include:
- Cuts and lacerations
- Sprained or strained ligaments
- Fractured or broken bones
- Spinal damage
Being injured in an accident that wasn’t your fault, providing liability can be proven, will give you a legitimate reason to make a holiday accident claim for compensation. Call Accident Claims UK for advice if you are unsure as to where you stand legally in your eligibility to make a slipping or tripping accident claim.
We commonly come across swimming or diving accidents compensation cases among tourists that have been holidaying in Egypt. There are numerous ways in which an accident may occur at a swimming pool such as broken tiles causing someone to cut themselves or trip over, surfaces around the pool being slippery, the water being either under treated with chlorine resulting in stomach upsets or being over treated causing people to suffer with bad throats and stinging, irritated eyes, damaged or unmaintained diving boards and unmaintained poolside furniture.
Anyone wishing to partake in a diving excursion should first check that their travel insurance will cover them if an accident should occur. They need to also check that the company or people running the excursion are adequately qualified and insured to instruct such a session. Injuries may occur due to improper instruction or faulty equipment. All equipment should be regularly checked for any wear and tear and made sure that it is safe for use.
If you are injured due to negligence, you can make a personal injury claim.
Egypt is a dangerous country as far as road accidents are concerned according to the WHO (World Health Organisation). On average, 12,000 people are fatally injured in road traffic accidents every year in Egypt. Around 48% of road users are killed out of the 42 per 100,000 accidents, 20% of these are pedestrians. Just like in the UK, all drivers have a duty of care to others and if an accident occurs because of negligence and you become injured, we can help you to make a claim for damages.
If you are involved in a road traffic accident in Egypt, following the usual rules apply as they would in the UK such as getting the other drivers contact and insurance company details, and making note of the make and model of their vehicle, inform the police, and get the details from any witnesses. Also inform your travel insurance company and your vehicle insurance company, or if driving a hired vehicle, inform the hire company. Speak to a personal injury lawyer as soon as possible as road accidents in Egypt resulting in you becoming injured could see you being able to claim thousands in compensation depending on the circumstances and the nature of your injury.
A sample of what compensation might be claimed for injuries suffered in an accident in Egypt are displayed below.
|What injury did you suffer?||How may your claim be worth?||Additional information|
|A minor neck injury||£2,150 to £3,810||Recovery should be between 3 months and a year. Usually associated with a soft tissue injury.|
|A (more) minor neck injury||Up to £2,150||Recovery should be expected within 3 months. Also concerned with soft tissue injuries.|
|A serious shoulder injury||£11,200 to £16,830||Shoulder injuries which will restrict the joints movement and its usefulness. Possible weakness of grip or a fractured humerus leading to restricted shoulder movement.|
|A moderate shoulder injury||£6,920 to £11,200||Injuries which are similar to frozen shoulder or discomfort with restricted movement possibly recovery in 2 years.|
|A minor brain/ head injury||£1,940 to £11,200||Minor head injuries or minor brain injuries. Brackets concerned with recovery time.|
|A less severe injury to the wrist||£11,040 to £21,480||Some level of permanent disability is expected.|
|A Severe pelvic injury||£68,740 to £114,810||Severe pelvic injuries which could leave you with substantial residual level or degree of disability, extensive fractures of the pelvis involving, for example, dislocation of a low back joint.|
|An amputation of the little finger||£7,580 to £10,730||Where you are aware of the loss of the finger.|
|A wrist fracture||Rarely exceed £8,970||When recovery from fracture or soft tissue injury takes longer but is complete.|
|A jaw fracture(s) - severe||Up to £39,940||Three levels of severity (i), (ii) and (iii). The top end damages could be awarded to multiple fractures of the jaw followed by prolonged treatment and disability.|
|Food Poisoning||£3,460 to £8,360||Food poisoning causing significant discomfort, stomach pain and alteration to the bowel function, complete recovery 1-2 years.|
It is commonly assumed that if you wish to pursue a compensation claim for an injury or illness that occurred whilst you were in a foreign country such as Egypt, that you would have to hire a solicitor in that country, however this is simply not true. Although UK based, we at Accident Claims UK can conduct your claim on your behalf, we have years of experience in dealing with accident and illness abroad compensation claims. This makes it a lot easier for you as there is no language barrier or problems with communication.
Accident Claims UK offer all of our clients a no win no fee agreement. This basically means that you will only be required to pay any legal fees if your case is successful, and even then, the fee will come out of the final settlement amount as a small percentage and so you do not need to find the funds to pay it. If however, your case is unsuccessful and doesn’t win you any compensation, you will not be required to pay any legal fees at all. No win no fee offers a chance for all to make a compensation claim if needed no matter what their financial situation at the time.
Making a compensation claim can be a very complex process especially when dealing with an injury or illness that occurred whilst abroad. By contacting Accident Claims UK, you can be assured that you will receive expert legal help and guidance when making your claim. We can also offer to represent you and conduct your claim for you, relieving yourself from the stress and worry of trying to do it yourself.
If you contact us, you will be offered with a free consultancy session where the details surrounding your case can be discussed openly and confidentially.
We use this session to gather the facts so that we can accurately assess the validity of your claim and advise you on the appropriate action to take. You can also ask any questions so that you are more aware of the process of making an Egypt accident claim. In most cases, we will offer to pursue the claim for you on a no win no fee contract. We may also offer to arrange for you a local medical if we think your case would benefit.
If you’d like help and advice regarding launching an Egypt accident claim, contact Accident Claims UK on 0800 073 8801. We are an experienced team that specialise in personal injury claims abroad and you can rest assure that your claim will be dealt with expert hands.
This is another of our guides which gives information regarding accidents abroad and how to claim.
Another of our guides explaining in more detail how to pursue a slip, trip or fall claim.
The website for the British Embassy.
Edited by Mel.