Austria Personal Injury Claims Guide | How To Claim Compensation For An Accident In Austria?

By Joanne Jeffries. Last Updated November 22nd 2021. Welcome to this guide on claiming compensation for an accident on holiday in Austria.

Have you been injured while visiting Austria? A lot of people visit Austria, either to go skiing or for city breaks. In this guide, you will discover everything you need to know about making a claim for an accident on holiday in Austria. Here at Accident Claims UK, we have an extensive amount of experience in holiday compensation claims, and we can help you to get the payout you deserve. You can reach us on 0800 073 8801. But first, read on to discover everything you need to know about no win no fee accident claims in Austria, no matter whether you are seeking compensation after Austrian skiing accident or under different circumstances.

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How To Deal With A Ski Or Other Accidents In Holiday In Austria

A Guide To Claiming Compensation For Holiday Accidents In Austria

So, you have been involved in an accident on holiday in Austria, and you are wondering whether you will be able to claim. This is a dilemma a lot of people find themselves in. Of course, if you have a strong chance of getting compensation you will obviously want to go ahead with your personal injury claim and get the money you are entitled to. However, if your case is weak you really do not want to waste money and time on trying to get compensation if you haven’t got a chance of doing so. So, keeping that in mind, read on to discover how to determine whether you should make an accident claim.

Austria holiday accident accident on holiday in Austria

Austria holiday accident

The first question you need to ask yourself is who caused the incident? It is imperative that you have been injured because of someone else’s error or negligence. It cannot be through your own fault. In order to win your case, you will need to show that an individual is responsible for your injuries, so this is really important.

The next thing you need to do is determine when the incident happened. This is vital because there is actually a three-year time limit on all personal injury cases. This personal injury claims time limit can change depending on the circumstances, which is something we will discuss in this guide. Generally, though, you will have three years from the date of the incident to make your claim. Some exceptions include those whereby you cannot pinpoint an incident date. After all, some injuries occur over time. In a case like this you will have three years from the date of the diagnosis instead. It is pivotal to note that court proceedings must be issued within this time frame.

Last but not least, the final determining factor is whether you saw a medical professional for your injuries are not. No matter how minor your injury may be, it is vital to see a doctor, as the medical report is one of the most crucial pieces of evidence. Without it you are going to really struggle to make a claim.

Hopefully, you now know whether or not to make a claim. In this guide, you will discover everything you need to know about doing so. We will have a particular focus on Austria skiing compensation claims, as a lot of people reading this guide will be interested in that. However, we will go over all of the other types of claims you can make too, as well as providing lots of other snippets of helpful information. So, let’s take a look…

Cities And Ski Resorts In Austria

It is important to recognise that we have solicitors for accidents on holiday in Austria no matter where they have occurred. We can also help with all other types of accidents, in all cities, towns, and villages. Nevertheless, some of the most popular and highly rated destinations for city breaks and skiing in Austria, are as follows…

  1. Vienna
  2. Salzburg
  3. Tyrol
  4. Worthersee
  5. Innsbruck
  6. Anton am Arlberg
  7. Kitzbuhel
  8. Lech-Zurs am Arlberg
  9. Solden
  10. Ischgl and the Silvretta Arena
  11. Mayrhofen
  12. Soll and the SkiWelt
  13. Zell am See
  14. Sallbach-Hinterglemm
  15. Alpbach

What To Do If You Suffer An Accident Or Injury On Holiday?

Have you been involved in an accident that was not your fault? Have you suffered an injury because of someone else’s wrongdoing or negligence in Austria? If so, you should certainly make an accident claim. You have a right to be compensated for your suffering. Keeping that in mind, read on to discover the steps you should take if you want the claim process to go as smoothly as possible and be a success…

– See a medical professional – You need to see a doctor if you want to have any chance of making a successful claim. The medical report they provide is crucial in terms of evidence. It will document the injuries you have sustained – the extent of them and the treatment required. This will determine how much general damages you receive.

Contact details – It is vital to make sure you get the contact information of the person that caused the incident. This includes their name, address, telephone number and insurer details. If you were involved in a car crash, you should also aim to get their registration number and the make and model of their vehicle. Aside from this, it is wise to get the contact details of anyone that witnessed the incident as well, as their statements will be pivotal.

Contact your insurer/police/travel company – In all cases, you need to contact your insurance company to tell them what happened. You may need to contact the police if you have been the victim of criminal injuries or an accident on the roads. You should also contract your travel company if they are to blame.

– Jot down what happened – It is always a good idea to make a note of everything that occurred as soon as you get a moment to do so. This will ensure that you do not forget anything later down the line.

– Keep proof of any expenses encountered – You will be able to claim for expenses related to the injury when you make your accident claim. This is known as special damages. Examples include everything from loss of income, to prescription costs, to counselling expenses, to travel costs, and more.

– Call Accident Claims UK – We are one of the leading law firms in the UK. All of our solicitors work on a No Win, No Fee basis. This means that financial risk is eliminated and you do not need any cash to start the claim process.

In Case Of An Emergency In Austria, Who Do You Call?

Before you go abroad, jotting down the emergency contact numbers is a vital step. In Austria, you can use the euro-emergency number, which is 112. Alternatively, to reach the ambulance, it is 144. You can call 133 for the police and 122 for the fire brigade. For mountain rescue, it is 140, and for a doctor on call it is 141.

Healthcare For Travellers To Austria

Your GHIC card will be valid. This can give you access to reduced and sometimes free state healthcare. This does not mean that you won’t need insurance. You need to have insurance in place. If you do not have an GHIC card, apply for one, free of charge, on the UK Government website.

What Is The Limitation Period For A Holiday Accident Claim In Austria?

One thing a lot of people do not realise is that there is a time limit on personal injury cases. This is slightly different when it comes to accidents abroad. Please refer to the table below to discover your time limit. If you have queries, please do not hesitate to get in touch and we can give you an accurate timeline and deadline.

Circumstances Time Limit
Package holidays 3 years
Private holidays Approximately 1 year (this does vary)
Injuries on the flight 2 years

Types Of Accidents On Holiday Which We Can Help You Claim For?

How To Claim Compensation From A Package Holiday Company

Have you suffered an injury that was not your fault on a package holiday? If so, you will be exploring the prospect of making an Austrian package holiday injury claim. It is imperative to ensure you are compensated for the suffering you have experienced. Nonetheless, it is vital to make certain that you get the full amount you deserve.

Make sure you keep proof of any expenses you have encountered because of the injury. This is one of the most important factors in determining whether you get the full amount of compensation you are entitled to. What a lot of people do not realise is that Austrian package holiday injury compensation is split into two parts. You are of course compensated for the injury itself and the suffering you have experienced. Nonetheless, you will also receive special damages for any money you have spent because of the injury. This includes everything from medical costs and travel fees, to childcare expenses and loss of income. However, you will need to ensure you have proof of these expenses.

You will also need to make sure you get in touch with your tour operator so that you can make a complaint and so there is an official record of what has happened.

Aside from this, the other main factor is ensuring you have a quality solicitor fighting your corner. This is something you need not worry about with Accident Claims UK. All of our solicitors are extremely experienced and will provide an effective, efficient and hassle-free service. They are all No Win, No Fee solicitors. They will only take on your case if they genuinely believe you have a good chance of getting compensation. They will then explore every channel at their disposal to ensuring you get the full amount you deserve. You won’t need any money to begin your claim either and the financial risk that is associated with a traditional solicitor’s service is reduced dramatically.

Accidents in Hotels Abroad Claims

There are so many different ways that accidents and injuries can happen in a hotel. This includes falls and slips, which we will discuss below. It also includes injuries due to the facilities, whether this is a problem with the swimming pool or injuries due to poor gym equipment maintenance.

Can You Claim If You Get Food Poisoning On Holiday?

If you have fallen victim to food poisoning while in Austria, we can help you to make a claim. Luckily, food poisoning does not tend to be very serious, with the symptoms passing in a few days, but it can ruin your holiday, and we will make sure your claim accounts for this. Of course, there have been very severe cases of food poisoning too, which have resulted in life-threatening symptoms.

Injuries Caused By Slipping And Falling Over

Did you know that Austrian claims involving slips, trips or falls are some of the most common compensation claims made? It is of little surprise when you consider the number of different ways these incidents can occur – from falling on a broken pavement, to slipping on an unmarked wet floor, to falling because of an unsafe working environment… the scenarios vary.

When it comes to determining whether you have a case for compensation, you need to prove the following three statements to be true…

  1. The accident happened within the last three years. This is the time limit on all personal injury cases. You have three years from the date of the incident for court proceedings to be issued.
  2. The incident occurred due to someone else’s error or negligence. You obviously cannot make claims if you caused the injury to yourself because you fell out of clumsiness.
  3. You received medical attention as a result of your injuries. No matter how minor your injury may be, it is imperative to see a medical professional, as you will need proof that you have indeed suffered the injury in question.

Austria Skiing Compensation Claims

Austria is a hub for skiing. One of the main reasons why people visit this country is to enjoy the many ski resorts that are on offer.

Skiing is also an activity that can be dangerous when it is not done properly. Of course, some people suffer fractured bones and bruises because they push themselves too hard and hurt themselves. Sadly, you can’t claim if you have simply been irresponsible, so do take care on the slopes!

You can claim, though, if the ski resort has not been maintained properly or there have been some other acts of negligence.

Here are some examples of ski claims…

  • Claiming because of a fault with a chair lift or cable car
  • Claiming because you were not given the right instructions
  • Claiming because of poor ski slope maintenance
  • Claiming because of equipment failure
  • Claiming because of someone else being careless

We can help with all of these claims, and more. If you are unsure whether you have the right to compensation, just call us.

On a final note regarding ski claims, please make sure the provider you choose is insured! Also, with travel insurance, skiing is an activity that is usually an add-on; so do keep this in mind.

Austrian Road Accident Claims

Have you been involved in a road traffic accident that was not your fault? This type of accident happens on a daily basis and it can occur in many different ways. The following is just a mere handful of examples regarding road traffic accidents…

  • Car crashes
  • Hit and runs
  • Cycling and bicycle accidents
  • Motorbike crashes
  • Bus crashes
  • Passenger incidents
  • Uninsured drivers
  • Pedestrian accidents
  • … And much, much more

There are ways victims of road traffic accidents can strengthen their claims in Austria. Take a look below…

  • Get the contact details of the person that caused the accident. This includes their name, telephone number, address and the details of their insurer.
  • Get the contact details of any people that witness the incident. Witness statements can prove to be extremely useful when it comes to strengthening your case.
  • Make a note of everything that happened as soon as you get the chance. You never know what you could forget later down the line.
  • Keep proof of any expenses you have encountered because of your injury. This can be anything from medical costs, to childcare fees, to travel expenses. You will be able to claim for these as special damages.

How We Can Help You

Do I Have To Use A Solicitor In Austria?

No – you don’t! A lot of people assume they will only be able to hire a solicitor in Austria if they have been injured in Austria. This is not the case. You can use a UK-based solicitor, which is where we come in.

No Win No Fee Solicitors For Skiing And Holidays In Austria

No matter what your situation or how your injury or illness in Austria occurred, a No Win, No Fee solicitor is definitely the best option. Read on to discover the reasons why…

Financial Benefits

To begin with, there are many financial benefits that are associated with using a No Win, No Fee solicitor. The first is the fact that you do not need any money to begin your claim. This is typically the main hurdle people face when making a personal injury case. Aside from this, if you were to use a traditional solicitor and you lost your case there would be big potential financial implications. You do not have to worry about this if you go for a No Win, No Fee solicitor.

Better Service

By opting for a No Win, No Fee personal injury lawyer you can be sure you are going to benefit from a much better service. After all, the solicitor is going to be impacted by the outcome of your case just as much as you are. In addition to this, the solicitor in question will not take on your case if they do not believe you have a good chance of getting compensation for your accident on holiday in Austria. It would be a waste of time for you and them.

At Accident Claims UK, all of our solicitors work on a No Win, No Fee basis. Therefore, you can be confident that you will take advantage of all of the benefits that have been mentioned if you choose our service. Give us a call today!

How To Make A Holiday Accident Claim

Making a personal injury claim can be intimidating and confusing for most people. After all, there are so many firms providing personal injury solicitors, and so it can often be difficult to know where to start. Luckily, you need not look any further, as Accident Claims UK provides the perfect solution. This is not something we simply expect you to believe, read on to discover all of the benefits associated with using our service if you have been injured on holiday…


We are one of the leading law firms in the UK and boast a wealth of experience. Since our journey began we have successfully helped thousands and thousands of personal injury victims. It doesn’t matter what type of personal injury you have suffered from, no matter whether it was in the workplace or in the case, we have the ability to help you. Our team of advisors and solicitors are the best you will find.

Free Advice

Where else are you going to find a law firm offering free legal advice? We are proud to be different at Accident Claims UK. We know how expensive compensation claims can be, and unfortunately this is the main reason why so many people miss out on the money they are entitled to. However, you don’t have to worry about this here. You can call our legal helpline at any time that is convenient for you. You will speak to a polite and efficient advisor who will answer any of your questions and begin the claim process for you. Simply follow the process below:

Contact our team by email, phone, or post. Our team will assess your claim. Once you are ready, we can then start your claim.

No Win No Fee Solicitor

We only employ No Win No Fee solicitors at Accident Claims UK. This is extremely beneficial for you, as it ensures you benefit from the best possible service. We will only take on your case if we truly believe you have a good chance of receiving compensation. We won’t waste your time. Moreover, by using a No Win No Fee solicitor, you eliminate the financial risk that is associated with going down the traditional route.

Excellent Reputation

Last but not least, our reputation speaks for itself. We encourage you to read reviews that have been left by previous clients. We are certain you will be impressed.

Contact Us Today

Are you ready to make a claim for an accident on holiday in Austria? If so, we are ready and willing to help. You can reach us on 0800 073 8801 if you have had a ski accident abroad or any other type of accident. We can start the claims process for you or simply answer queries – whatever you need! There are other ways to get in touch too, including email, live chat, and you can enter your details and we will call you back.

Helpful Guides And Contact Details

We have lots of useful guides on our website:

Questions about Claims – Find out all the answers here.

Injuries to the head – A guide on claiming.

Delays to your flight – Find more information here about claiming.

Package holiday injury claims – See information about claiming for accidents on holiday generally

Some helpful contact details:

British Embassy – Vienna
Jauresgasse 12
1030 Vienna
Telephone: +43 (1) 716130

NHS health and travel advice – Austrian advice for UK citizens.

FAQs about claiming for an accident on holiday in Austria

What evidence would I need to prove my accident on holiday in Austria?

The evidence that you would need to prove your accident and your injuries would depend on a lot of factors. For example, if you were injured in a bus crash in Austria, a copy of the police report could be useful. So too could photographs of your injuries and even the scene of the accident. In addition to this if you have collected witness details, they could be approached for a statement.

When it comes to proving the nature and severity of your injuries, whether psychological injuries or physical injuries, you would need medical evidence. The medical evidence you submit with your claim is vital in securing you the maximum amount of compensation possible. You would need to go and attend an appointment with an independent medical specialist. They would then need to assess your injuries and perhaps look at any related past medical notes. Once they had completed their assessment of your injuries they would write a medical report. Courts and lawyers could use this alongside a publication called the judicial college guidelines. This could give them some idea of the amount of compensation that could be appropriate.

Could my choice of solicitor maximise my compensation for an accident on holiday in Austria?

Many claimants feel that having legal support on their side could significantly reduce the stress of making a claim alone. Not only this, but an experienced solicitor with up to 30 years of legal experience could help maximise your compensation payout. When it comes to choosing a solicitor to help you with your claim, not only could you consider using one that would take on your claim on a no win no fee basis. You could also check their past track record. You could also read reviews of what their previous clients have thought of the service they provided.

Thank you for reading this guide to claiming for an accident on holiday in Austria.