Turkey Accident Claims Guide -How To Claim Compensation For Personal Injury

Turkey holiday accident

Turkey holiday accident

On this page, you will find a detailed A guide to making a compensation claim following an accident on holiday in Turkey. Within it, you will find plenty of advice and information, that will teach you all you need to know about why you could be able to make a claim, who you could claim compensation from, and how to get your claim underway.

Although we have tried to provide everything you will need to know, you may still have questions once you finish reading this guide. If you do, please give the Accident Claims UK team a call on 0800 073 8801. They will be ready and waiting to get you the answers that you need, and help you to get your claim started right away.

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A Guide To Turkish Holiday Accident Or Illness Compensation Claims

Turkey has been a popular holiday destination for UK tourists for many years. Despite the political problems several years ago, tourism in Turkey has steadily grown over the last two decades. Almost 2 million UK holidaymakers visit Turkey every year. Predominantly on beach holidays. The climate in Turkey means it is a great summer sun destination for UK visitors.

Most people visit Turkey, have a great time, and return safely to the UK. Some though, have their holiday ruined by an accident, or becoming ill. This holiday compensation guide is for these people. It aims to teach them everything they need to know to make a personal injury claim when they return to the UK. The guide starts by providing must-have information for dealing with the incident while you are still overseas. This includes a list of things you should do to make sure your injury or illness is documented, to make the claims process simpler. You will also find details of how to contact the emergency services, and also your entitlement to healthcare in Turkey as a UK citizen. The final section of this part of the guide lists the time limits that apply to making personal injury claims.

The next part of this guide goes over some of the most common types of holiday claims. This includes:

  • Accidents on a package holiday.
  • Accidents in a hotel overseas.
  • Illness caused by food in an overseas restaurant.
  • Slip, trip and fall accidents.
  • Scooter, moped, or motorcycle accidents.
  • Bus and coach accidents.
  • Injuries sustained while enjoying water sports.

The final part of this guide explains why using a UK based legal firm is the best idea, and it will also introduce the accident and injury claims service operated by Accident Claims UK. One thing you won’t find on this page, is an online personal injury claims calculator. These are generally very inaccurate. To get an estimate of how much you might be able to claim in your own case, speak to one of the Accident Claims UK on the number at the end of this guide.

Popular Turkish Destinations For Tourists

  • Istanbul
  • Pamukkale
  • Goreme
  • Kusadasi
  • Bodrun
  • Izmir
  • Ankara
  • Marmaris
  • Antalya
  • Bosporus
  • Fethiye

What Should I Do If I Become Sick Or Injured Abroad?

If you have developed a holiday sickness, or have been injured in an accident while on holiday overseas, there are two types of steps you should take. The first type is concerned with dealing with the event itself; the second type is to prepare for making your claim. You will, of course, need to contact the emergency services if applicable, and get yourself the medical treatment you need. We cover these things in the sections below. However, when it comes to things you can do to prepare for your claim, you should consider taking the following steps:

  • If applicable, such as being involved in an RTA or injured due to criminal activity, make sure that the police know about the incident.
  • Visit a hospital or clinic to have your injuries or illness
  • If you were injured in an accident, and there were witnesses to the event, ask them for their contact details.
  • If applicable, such as tripping over a torn carpet, take photographs of the cause of the accident.
  • Begin making a list of any losses that you suffer due to your medical condition.

When you return to the UK, you can call us here at Accident Claims UK, and let our team know you have taken these steps. This will simplify processing your claim, and we can get started on it right away. You may also like to check out this related guide:

A guide to making a package holiday accident claim

How to Get Help In An Emergency In Turkey

If you suffer an injury in Turkey, you need to know how to get help from the emergency services. The good news is that the European standard of providing a single number for all emergency services on 112, applies here as well. You can use any phone, including your UK phone, to call 112 and get put through to an operator that can speak English. You will be asked about your emergency, and then the operator will decide which emergency need to be sent. You can still contact all of the emergency services in these direct numbers as well:

  • 155 – for the police.
  • 110 – for the fire service.
  • 158 – for the coastguard.
  • 113 – for medical emergencies.

You may also be able to get some help from the UK Government, we have added contact details for several UK Government establishments at the end of this guide. At this link, you will find more info about emergency numbers in Turkey:

Details of emergency services in Turkey

How To Get Medical Insurance For Visiting Turkey

If you have been involved in a Turkey holiday accident, or come down with an illness while on holiday, you will need to get medical treatment. Unfortunately, there is no reciprocal healthcare agreement between Turkey and the UK, and the country is not a member of the European Health Insurance Card (EHIC) scheme.

This means that all medical treatment, even emergency treatment, will need to be paid for while you are in the country. Therefore, it is absolutely vital that you have a comprehensive medical or travel insurance policy to cover you while you are visiting the country. If you don’t, then you would have to pay for any medical treatment that you need, from your own pocket. You may try to get some or all of these costs back as part of your claim. Accident Claims UK can help with this. Speak to one of our team on the number at the end of the page to learn how.

Time Limits To Claim Compensation After An Accident On Holiday In Turkey

When you make an overseas claim, you will need to do so within the specific personal injury claims time limit that applies to your claim. These time limits are:

Claim Circumstances Applicable Time Limit
On a flight or holiday booked from a UK based travel firm. 3-years.
On trips that you booked yourself. 2-years.
On flights to or from the following airports; Esenboga, Sabiha Gokcen, Dalaman, Milas-Bodrum, Adnan Menderes. 2-years.

Package Tour Injury Claims

When a personal injury lawyer processes a claim for an accident that took place on a package holiday, they will pursue the travel company for compensation. This is because travel firms who sell package tours in the UK, are heavily regulated. They must provide a specific minimum quality, and also a certain safety level. This pertains to any transport, accommodation and activities that are included in the package.

If you have come to harm in some way whilst on a package holiday, even if in a bus or coach accident on an inclusive airport tranfser, you must report the incident to the UK based travel company. Then, once you return to the UK, Accident Claims UK will be able to help you make a compensation claim. Speak to one of our team on the number at the end of this guide to learn how we can help.

Hotel Accident Claims

If you are injured during an accident at a hotel while you are on holiday, then a personal injury solicitor could be able to process a claim for you. There are many potential hazards when staying in a hotel overseas, such as:

  • Faulty room fittings such as a light switch or plug socket electrocuting you.
  • Badly maintained equipment or no lifeguard on duty in the pool area.
  • Bad food left on the breakfast buffet table for too long.
  • Damaged equipment or lack of supervision in the hotel gym.
  • Broken paving slabs or curbstones in the hotel garden or carpark.

As you can see, there are many safety hazards in a hotel. If you were to be injured due to a similar hazard while staying in a hotel on holiday, Accident Claims UK should be able to help you. Speak to one of our team members on the number at the bottom of this page; they will be able to help you get your claim started right away.

Restaurant And Food Poisoning Accidents

Food poisoning is a common holiday complaint for UK holidaymakers. Restaurants in developing countries such as Turkey, often have less than perfect hygiene. Food can go bad very easily, due to reasons such as:

  • Being left out on a buffet table for too long.
  • Ingredients being washed in a water source not suitable for consumption.
  • Food being stored at the wrong temperature.
  • Food that is undercooked.
  • Food that is prepared in an unhygienic kitchen.

As you can see, there are many ways that bad food can end up being served to holidaymakers. If you come down with food poisoning on holiday due to eating bad food in a restaurant, Accident Claims UK can help you to get the compensation you are entitled to. Speak to one of our team on the number at the bottom of the page, and they will explain how we can be of help. We can also assist if you have had an accident in a restaurant while on holiday, check this guide to see how:

How to make a compensation claim for an accident in a restaurant

Holiday Slip-Fall-Trip Claims

Of all of the types of holiday claims that Accident Claims UK assists people with, these are the most common of all. They can happen at any time, in any place. From stepping on to the plane to go on holiday, to walking up the steps of your hotel when you get there. Typical slip, trip and fall hazards include:

  • Dirty floors in the hotel restaurant.
  • Wet floors in and around the hotel pool area.
  • Obstructions left by hotel cleaning staff.
  • Damaged flood coverings such as warped wooden floors or frayed carpets.

As we can see, there are many types of hazards that can cause a person to slip, trip or fall while on holiday. As long as the accident was caused by a third-party, we can help you to claim. Speak to one of our team on the number at the end of the page to proceed.

Water And Other Sports Activity Injuries

If you have been injured while taking part in water sports or other activities, such as a boat accident in Turkey or a jet ski accident in Turkey, then you may have a reason to make a claim. If the organisers of the activity were at fault, and allowed the accident to happen, then they could be liable to pay compensation. Accident Claims UK can help you with such a claim. If you speak to one of our team on the number at the end of this guide and explain what happened, they will offer you some free legal advice on how to proceed with your claim.

Road And Car Accidents In Turkey



As can be seen from the graph above, the number of fatal road accidents in Turkey has risen sharply in recent years. This is a country where road safety is not as good as at home in the UK. If you are involved in a car accident in Turkey, or a moped, scooter, or motorcycle accident that was the fault of another driver, then you should be able to make a claim.

When you call the number at the bottom of this page, explain to one of our team how your Turkish road crash came about. Once they know enough about how your accident occurred, they will be able to let you know, a) who may be liable for compensation, and b) how we can help you pursue a claim.

You Can Use Solicitors Or Lawyers In The UK

If you have been injured while on holiday outside of the UK, you may think that you need to use a local solicitor in the country where your accident occurred. This isn’t true. It is much simpler to use a UK solicitor to make an overseas claim. Accident Claims UK can assist you with any kind of holiday claim. Speak to one of our team on the number below, explain how you came to harm, and they will explain how best we can be of help.

We Can Help You Make A No Win No Fee Turkish Holiday Accident Claim

Accident Claims UK makes our national accident and injury claims service available under a No Win No Fee agreement. This means that our service is the perfect risk-free way for people to have their holiday accident claim processed. We don’t charge anything to start working on your claim, and we don’t charge anything to process your claim. If we fail to win compensation for you, we still charge nothing. If we do win your claim, then we will automatically take our fee from the money we received for you, and then give you the rest. Speak to one of our team on the number below, to learn more about how our claims service can help you.

Why Make Your Claim With Accident Claims UK?

Starting your claim with Accident Claims UK is very simple. All you need to do, is give us a call on the number below. When you do, one of our team will go over your claim with you, and ask you a series of questions. The answers to these questions will help them learn about your injuries and the accident that caused them. Once they know enough, they will tell you all about your legal options, and offer you a simple and effective way for you to have your claim processed.

We specialise in help claimants get the maximum level of compensation possible, while doing everything that we can to ensure that their claim is successful. Our claim service has proven effective across the full range of claim types, securing significant settlements on behalf of our clients. Our simple three-step new claims process looks like this:

Reach out to us on the phone, by email or through web chat. Let our expert team evaluate your claim and its circumstances. Proceed to use our claims service to get you compensation.

Contact Us Today

Have you been injured in an accident whilst on holiday in Turkey? Do you believe that a third party was the cause of the accident? If you would like to know whether you have ground for a personal injury claim, speak to one of the Accident Claims UK on 0800 073 8801 today. They will go over your claim with you, and give you some free legal advice on what you should do next. This will usually be to use our claims service, to get you the compensation that you are entitled to, in a financially risk-free way.

Help For British Tourists And Further Guides

British Embassy Ankara

Çankaya Mh

Şht. Ersan Cd. 46/A

06680 Çankaya/Ankara


Tel: +90 312 455 33 44

Web: www.gov.uk/world/organisations/british-embassy-ankara

Opening hours: 9am to 5pm, Monday to Friday

British Consulate General

Kamer Hatun Mahallesi

Meşrutiyet Cd. No:34

34435 Beyoğlu/İstanbul


Tel: +90 212 334 64 00

Web: www.gov.uk/world/organisations/british-consulate-general-istanbul

Opening hours: 9am to 5pm, Monday to Friday

British Consulate Izmir

Alsancak Mahallesi

  1. Sk. No:23

35220 Konak/İzmir


Tel: +90 232 463 51 51

Web: www.gov.uk/world/organisations/british-consulate-izmir

Opening hours: 9am to 5pm, Monday to Friday

You can find full information from the UK Government related to travel to Turkey, at this link:

UK Government Turkey travel information

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