There is nothing that spoils a holiday quite like getting injured or suffering an illness. This is especially the case if the injury is sustained on the way to the destination in question. If you have been injured while taking a flight to a holiday destination due to the negligence of the airline staff you may be eligible to make an airline accident claim. We have years and years of experience in the industry, and we have helped many people to make personal injury compensation claim. In this guide specifically, we will assist you in terms of making a personal injury claim due to avoidable injuries caused while flying with British Airways. However, it is important to note that we can help you to make a claim irrespective of the airline you were travelling with. We have other guides on our website in relation to other popular airlines, and you can call us on 0800 073 8801 for advice, so please feel free to check your options out if needed.
Select A Section
- A Guide To British Airways Personal Injury Claims
- What Is A British Airways Inflight Accident?
- British Airways Compensation – Time Limitation?
- Eligibility To Making An Airplane Accident Claim
- What Are Your Rights If Injured In-Flight?
- How Does The Montreal Convention Protect You?
- What In-Flight Accidents Can You Claim Compensation For?
- Hot Coffee And Hot Tea Burn Injuries
- Accidents Involving A Disabled Passenger – What Are Your Rights?
- I Suffered A British Airways Trolley Accident, Can I claim?
- I Slipped While On A British Airways Flight, Can I Claim?
- Overhead Storage Bin Accidents And Injuries
- Turbulence Incidents And Injuries
- In-Flight Food Allergies
- Injuries Caused By Broken Seats And Damaged Interiors
- How To Make A British Airways Personal Injury Claim
- Calculator For Personal Injury Claims
- What A British Airways Personal Injury Claim Can Compensate You For
- No Win No Fee Personal Injury Claims Against British Airways
- How Our Travel Accident Specialists Can Help You
- Advice And Further Guides
There is no denying that British Airways is one of the most popular airlines. From Las Vegas to Larnaca, Cyprus, the UK-based company offers flights all around the globe, with a variety of options for travellers to choose from. With the amount of passengers that use British Airways as their choice of travel year on year accidents could happen. In this guide, we will reveal everything you need to know about making a British Airways compensation claim. This includes details regarding specific types of claims, for example, trolley accidents and slip and trip accidents. Aside from this, we will provide you with some information on the claims process, as well as the typical payout amounts for injuries relating to accidents. We will also provide you with some insight into the service that we provide, including our No Win, No Fee approach. If you still have any queries by the time you get to the end of the guide, please do not hesitate to give us a call. You will find the contact details you need at the end of the guide.
When discussing flight accidents, a lot of people tend to assume that this relates to plane crashes only. It does not. There are many different accidents that could happen on a plane, from a hot tea burn to an airplane trolley accident. It may be possible to claim for such accidents if they are the fault of the airline and you have been injured.
When making any sort of compensation claim, you will typically have three years to make a claim. However, this can change depending on the nature of the circumstances, with some accidents on private flights having a mere two-year limit. The best thing to do is claim as soon as possible to avoid any disappointment. You could also call us for more information regarding the time limit applicable to your case.
Before proceeding, you will want to know if you actually have good grounds for a personal injury claim. To do this, there are three key questions that you need to ask yourself. These are as follows:
- Who is responsible for the accident?
- On what date did this occur?
- Did you suffer an injury as a direct consequence?
For the first question, it is imperative to display that your suffering has occurred because of someone else’s negligence or error. Aside from this, there tends to be a three-year personal injury claims time limit on all personal injury cases, and this is why the date of the incident is of significance. For international flights claiming under the Montreal Convention there is only a 2 year time limit. Finally, are you injured and if so did you see a doctor? The medical report supplied by your doctor is a vital piece of evidence when it comes to making a case for compensation.
It is vital that you know your rights as a passenger of an airline. There are a number of different applicable regulations in this regard. This includes the Council Regulation (EC) No 2027/97. This states the obligations of any community air carrier, and it discusses the scenarios that may mean an airline needs to pay in the event of a death or injury. This means that if you have lost a loved one in a plane crash, you may be able make a claim.
The Montreal Convention has been designed so that air passengers travelling on international flights (therefore, not within a single state), can make a claim for compensation if they have experienced luggage issues and/or travel disruption of any nature.
There are many different incidents that could happen on a flight and lead to a personal injury claim. Here are some common examples:
- Food poisoning
- Slips & falls
- Injuries caused by unexpected turbulence.
- Trolley accidents
- Overhead locker accidents
- Scalds and burns
- Accidents involving disabled passengers
We will go into further detail regarding these incidents in the upcoming sections. However, if the injury you have suffered is not listed, do not panic, as you could still claim. These are merely some examples.
If the flight attendant has dropped a hot drink on you by accident and it has caused a burn injury, you could make a burn injury claim. The same applies if they have served you a drink that was way too hot and, therefore, dangerous.
All disabled passengers are recommended to contact the airline prior to their flight (ideally at least 48 hours before) so that they are aware of your disability so that they can provide you with the assistance you need. There are numerous ways in which a disabled person may be injured while taking a flight. Disabled passengers could be injured if they are not secured in their airline seat, if not brought necessary medication during the flight, or when embarking/disembarking the aircraft if the crew does not take adequate care and attention.
The service carts and trolleys used on airplanes weigh an awful lot! If they are not used properly, injuries could easily happen. A loose cart could cause mayhem. Moreover, if the flight attendant has not been paying attention and rolled a cart over someone’s foot, this could easily cause significant damage. If you have been injured while flying due to a service trolley and feel it was due to the fault of the cabin crew you may be able to make a claim
Out of all of the claims that we handle, there is no denying that slips, trips, and falls are the most common. There are many ways this sort of incident could happen. This could happen because of a spillage that has not been wiped up, or no hazard signs have been placed warning of the spillage.
You could make a British Airways flight accident claim if the overhead lockers have not been correctly secured by cabin crew before takeoff and landing causing luggage to fall out causing you an injury. It will need to have happened during take off or landing in order for a claim to be processed. You cannot claim if you were getting your luggage out mid-flight and you dropped it onto you.
Of course, you cannot claim for every incident of turbulence, as this can happen on an aircraft from time-to-time. However, if the aircraft flies through turbulence and the captain does not alert the cabin crew and passengers to this by switching the seatbelt sign on, preventing passengers moving about the cabin and instruct cabin crew to suspend inflight services and someone is injured then they may be able to claim damages for an injury suffered.
People could experience food poisoning from foods or beverages served on an aircraft from food that is past its sell-by date to food that has not been cooked properly, there are many ways this could happen. They may also suffer an allergic reaction if they are served foods that contains something which they are allergic to but have been served it even though they have informed the cabin crew of their allergies. Passengers may be able to claim if they have packaged food and the information regarding allergens was not printed on this or provided in the menu. To find out if you have BA food poisoning or BA food allergy claim, simply give us a call.
You could make a claim if you have been injured because of damaged interiors within the plane. For example, the seat in front may have broken, causing someone to fall onto you and injure you. Or, there could be a sharp edge, which has caused a cut.
If you want to make a British Airways flight accident claim, there are a number of steps you could take. These are as follows..
Get medical attention
Make sure you go to the doctor or visit the hospital. If you have experienced a severe injury then this will obviously be a necessity. However, a lot of people end up hurt and they think ‘oh I’ll be fine’ or ‘I know what’s wrong, I don’t need to waste my time at the doctor’s surgery for them to tell me’. Nevertheless, we advise that you go if you are planning on filing a British Airways personal injury claim. This will give you a much more solid standing because your medical condition will have been reported
Don’t try and sort it out yourself
A lot of people try and sort it out themselves because they think it will be much more convenient or the other party is trying to convince them to. The trouble is that a lot of people find that they are out of their depth. This means that they frequently end up settling for less than they are entitled to, or sometimes nothing at all. It is always a good idea to have a professional personal injury solicitor on your side. They know exactly what you need to do and how you can make the most from your claim.
It is important that you make a note of all the expenses you have incurred due to the injury you have experienced. If you have had to pay for your medical care, then keep all of your receipts. If you have had to pay for medication, then keep your receipts. Make note of any wages you may have lost, and so on and so forth.
Don’t wait around
Don’t wait until next month or next year to make a claim. There are filing deadlines that you need to be aware of. You can’t just make a claim whenever it suits you. The courts have limits, and these limits differ. The solicitor being hired should be aware of your deadlines – it is advisable to ask them what they are, rather than assuming they know. You need to get the ball rolling as soon as possible.
File a report
The necessity of this differs depending on the type of personal injury experienced. Always report the incident in an accident book and ask for a copy if possible.
One thing most people rightly want to know is how much compensation they are going to get. You may have seen a personal injury claims calculator online, yet these do not always provide accurate results. Instead, you should look at the amounts for claims that have been illustrated in the table below. If you cannot see the injury you have suffered, simply give us a call.
|Type of Injury||Severity||Amount||Information|
|Head Injury||Minor brain or head injury to moderate brain damage.||£1,940 to £192,090||Brackets start at brain damage being minimal, good recovery will be made to concentration and memory effected, work life affected, intellectual deficit, a personality change, an effect on sight, speech and senses with a significant risk of epilepsy.|
|Neck Injury||Minor to Moderate||Up to £2,150 to £33,750||Brackets starts at soft tissue damage with recovery in 3 months to accelerated and/or exacerbated a pre-existing condition, permanent nuisance symptoms, wrenching-type injury and disc lesion of the more severe type. The top end of this brackets includes included chronic conditions, usually involving referred symptoms to other parts of the anatomy.|
|Shoulder Injury||Severe||£16,830 to £42,110||Significant disability leading to neck and arm pain.|
|Arm Injury||Simple Fractures||£5,810 to £16,830||Simple fractures of the forearm.|
|Hand Injury||Moderate to Serious||£5,110 to £54,280||Starting off at soft tissue damage, crush injury, laceration, deep wounds to significant impaired function, permanent disability, to reduced capacity, loss of grip, amputation of fingers and possibly palm.|
|Hip/Pelvis Injury||Moderate||£11,040 to £34,340||Hip replacement, hip/pelvis surgery, to significant pelvis/hip permanent disability.|
|Leg Injury||Less serious leg injuries to severe leg injuries.||Up to £10,380 to £119,210||Brackets start as simple leBrackets start as simple leg fractures, leg will be left with metal implant and/or defective gait, a limp, impaired mobility, sensory loss, discomfort, to imperfect union of fractures, muscle waste, serious compound fractures resulting in instability multiple fractures, effect on employment.g fractures, leg will be left with metal implant and/or defective gait, a limp, impaired mobility, sensory loss, discomfort, to imperfect union of fractures, muscle waste, serious compound fractures, multiple fractures, effect on employment.|
|Knee Injury||Moderate||Up to £12,050 to £22,960||Brackets include twisting, bruising, continuous discomfort to dislocation, torn cartilage, mild future disability.|
|Ankle Injury||Modest Injuries||Upto £12,050||Undisplaced fractures, twists, sprains, ligament injuries.|
|Foot Injury||Modest to Serious||Upto £12,050 to £34,370||Simple metatarsal fractures, ruptured ligaments, puncture wounds to metatarsal fractures resulting in permanent, deformity, risk of fusion surgery to severe injury to a foot or heel.|
|Food Poisoning||Serious but short lived.||£8,360 to £16,830||Diarrhoea and vomiting, disturbance of bowel unction, impact of eating, these brackets are time sensitive if symptoms are indefinite then the top end of the bracket will be considered.|
|Scarring||Trivial Scarring||£1,500 to £3,090||Minor scarring.|
|Psychiatric Injury||Less Severe||£1,350 to £5,130||The length of the psychiatric injury plays a vital role.|
|Fatal Incident||Immediate Unconsciousness/Death within One Week||£1,200 to £2,450|
|Loss of Earnings||An example||£30 000||An injured party may not be able to return to work for a period of time, possibly losing earnings of i.e. £30 000 which may be recuperated as part of special damages.|
When making a British Airways personal injury claim, compensation is split into two parts. This is known as general damages and special damages. You will probably have heard of the former, as this simply relates to the money you will get for your injuries. The medical report that has been put together by your doctor will be used to determine this, with the severity of the injury and the on-going impact taken into consideration.
You also have special damages, which relates to the money and financial aspect of the claim. Examples include; loss of income, travel expenses, prescription costs, treatment costs, counselling expenses, and the cost of childcare. It is advisable to keep a hold of receipts and such like so that they can be proof.
One of the main features of our service is that the solicitors we connect you with work on 100 per cent No Win, No Fee. This means that you will only pay legal fees if your case is a success. If your case is not successful, you won’t have to pay for their service, and so you can be certain that you are never going to end up out of pocket.
If you have suffered an injury that was no fault of your own, you may be entitled to claim compensation. Keep on reading to discover why Accident Claims UK is the right choice for you…
- Free Advice – One of the best things about Accident Claims UK is our advice is free. All you need to do is call us and you will speak to one of our friendly and experienced advisors. They will talk you through your British Airways accident claim and answer any queries you may have.
- No Win No Fee – If you choose to use Accident Claims UK, we will match you to a No Win, No Fee solicitor. This is crucial, as it ensures you do not pay if your claim is unsuccessful. Moreover, you won’t need any money to begin your case either. This is a great option to go for, as risk is diminished and you know you will benefit from the best possible service.
- Experience – We have helped thousands of personal injury victims over time. This should put your mind at ease, as you know your claim is in safe hands. You aren’t taking a gamble with Accident Claims UK, as the matched solicitors we provide will have handled cases similar to yours many, many times before.
- Great reputation – We are proud to boast an impeccable reputation. This is built on key qualities like integrity, reliability, dependability, and accountability. In fact, we encourage you to read our customer reviews.
- Convenient – Last but not least, we provide one of the most convenient services you will find in the industry. All you need to do to make a claim is ring the number that is mentioned in the next section.
Hopefully, you now have all of the information you need if you have suffered a British Airways flight injury, or someone you love has. However, if you have any further queries, please do not hesitate to give us a call on 0800 073 8801. Our phone lines are open seven days a week. Moreover, you can even leave your details and we will give you a call back. The process is really easy, as you can see below!
|Contact our team by email, phone, or post.||Our team will assess your claim.||Once you are ready, we can then start your claim.|
We hope that you have found this guide useful. However, if you need more information about making a personal injury claim, you may find our other guides referenced below helpful.
- Accidents while on holiday – Did your accident happen after your flight? If so this page might help.
- Common Spanish Claims – Spain is a popular place to go, and if you’ve been injured there, this guide could help.
Edited by Mel.